Member Hub

Business travel made easy

Access exclusive offers, stay up to date with the latest member news, and manage your bookings effortlessly. Whether you're seeking quick answers, expert tips, or the fastest path to more rewards, we've made it easy to learn how to navigate everything you need in one convenient spot.

Booking and managing travel in your Booking Portal

Learn how to book and manage travel for your team through your Business Booking Portal.

Access and redeem rewards.

Get to know your Rewards Portal, and how to redeem your tier-exclusive rewards.

Frequently asked questions

Got questions? We’re here to help.

Earn Points

Discover how you can earn Points for your business in the air and on the ground.

Redeem Points

Explore the different ways you can transform the Points you’ve earned into valuable rewards.

Travel Agents

If you’re the nominated Travel Agent for a Virgin Australia Business Flyer member, here’s everything you need to know.

News and updates

Keep up to date with news and announcements about the program.

Your member toolkit

Log in to Business Booking Portal

Book and manage travel, access member-excusive discounts and more.

Log in to Business Rewards Portal

View and redeem your Velocity Points and manage your rewards.

Get the most out of your Virgin Australia Business Flyer membership

Whether you’re new to the program, or have been with us for a while, we’ve created a series of short videos to help you make the most of your membership. Explore how to use your Booking Portal, discover rewards available, and learn about the many benefits that come from being part of the program.

Program overview

Set up and explore your Booking Portal

How to book and manage travel in your Booking Portal

The Business Flyer Rewards Portal

Business Flyer membership tiers

Velocity Pilot Gold membership

Got questions?

If you’d like to know a bit more before joining, speak to our friendly team (available 9am to 5pm AEST) on 1300 301 928 or by emailing businessflyer@virginaustralia.com.

For existing members, contact 1300 246 498 for assistance with your Virgin Australia Business Flyer account, reservations, the Virgin Australia Lounge or Velocity Frequent Flyer.