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A little reassurance when flying during this time

We all know COVID-19 is causing unprecedented change and uncertainty in our world, but at Virgin Australia, our guests have always been, and will always be our first priority.

We’re taking extra steps during this time to help protect you and your booking – we call it our Passenger Promise.


No change fees

Change or cancel to travel credit and we’ll waive the fees for travel up to 28 February 2022.

Changes and cancellations must be made before your travel date. Fare difference may apply. T&Cs apply.

Change an existing booking

Future Flight Credits available

We’re pleased to advise that Future Flight credits are now available for use to book specific Virgin Australia products and services.

Use Future Flight Credits

Increased domestic schedule

We’ve increased our flying to 30 destinations across Australia.

View domestic schedule

Safety and wellbeing

We’ve implemented new health and safety initiatives to keep you safe when travelling with us.

View health and safety

Book forward

Book forward to flying again

Avoid the rush and book now for great savings on flights. And you can change your flight, fee-free and as often as you like for travel up to 28 February 2022^.

legs with purple background

Upgrade your seat to Economy X

Treat yourself with Economy X from just $35 per seat.~ Includes up to 40% more legroom, preferred overhead lockers and priority boarding.

car in forest

Drive up your Points balance with Hertz

Get out on the open road and book a 3+ day Hertz car rental and earn double Velocity Points#. Book by 30th September for travel by 15th December 2021. T&Cs apply.

Velocity Frequent Flyer join promotion


Not yet a Velocity member?

Unlike other frequent flyer programs, it's free to be a Velocity member. Join today and start earning Points on the things you do everyday.


Terms and conditions

*Enjoy a state of relaxation sale ends 11:59pm AEST 18 September 2021 unless sold out prior. Travel periods and conditions apply. Subject to availability.

*Half Off Flights Sale ends 11:59pm 30 November 2021 AEST unless sold out prior. Discount based on booking at Payment surcharge may apply. Discount on selected routes. Subject to availability. Travel periods may apply. Full T&Cs at 

*If you wish to be removed from the Promotion, please email and provide your full name and Velocity membership number. The Promoter is Velocity Frequent Flyer Pty Ltd (ACN 601 408 824) of registered address 275 Grey St, South Brisbane QLD 4101. The Promotion commences at 12:01 am AEST on 24 August 2021 and ends at 11:59 pm AEDT on 31 December 2021 (Promotion Period). Entry is open to active Velocity members who reside in Australia aged 18 years and over who have had two (2) doses of Therapeutic Goods Administration (“TGA”)-approved COVID-19 vaccinations in Australia at the time of entry into this Competition except employees of the Promoter, Virgin Australia employees, employees of agencies associated with this Promotion, and their immediate families (Entrants). To enter the Promotion, Entrants must, during the Promotion Period, (1) provide their full name, email address and Velocity member number via the entry form on; and (2) agree to provide proof of receipt of a TGA-approved COVID-19 vaccine and that both doses of the COVID-19 vaccine had been received at the time of entry if the Entrant is a Winner. COVID-19 vaccines must be undertaken on the advice of a health practitioner. To find out if you are eligible to receive a vaccine, please visit the Vaccine Eligibility Tracker at: There will be 251 Winners, who will be notified after 10:00am AEDT on 12 January 2022 by email. There are 251 Prizes to be won. The Prizes are: 1st Prize: 1,000,000 Velocity Points; 2nd Prize: 10 Winners will each win 100,000 Velocity Points; 3rd Prize: 25 Winners will each win a Prize Certificate for a return domestic Business Class flight for one person with Virgin Australia; 4th Prize: 50 Winners will each win a Prize Certificate for a return domestic Economy Class flight for one person with Virgin Australia; 5th Prize: 30 Winners will each win a Virgin Australia Lounge membership valid for 12 months from issue; 6th Prize: 50 Winners will each win 10,000 Velocity Points; and 7th Prize: 85 Winners will each win a set of Virgin Australia pyjamas. The estimated total prize pool is AUD$151,517 (including GST). Flights on Virgin Australia are subject to the Virgin Australia Conditions of Carriage, located at The Velocity Membership Terms and Conditions apply, and the use of Velocity Points is subject to these conditions, which are available at Full competition terms and conditions can be accessed at under SA Permit Number: T21/1290, NSW Permit Number: TP/00381 and ACT Permit Number TP 21/01417

^Changes must be made before your travel date. Fare difference may apply. T&Cs apply.

#Hertz Double Velocity Frequent Flyer Points available for bookings made between 13 September  and 30 September 2021 for rentals between 13 September15 December 2021. Minimum rental period of three (3) days applies, with a maximum of twenty-eight (28) days. Rental days are based on a twenty-four (24) hour period. A fifty-nine (59) minute grace period is allowed for returns. Returns outside the grace period will be charged up to an extra day rental fee. Offer is only available through Virgin Airlines and Velocity Frequent Flyer booking channels. For bookings made via the Virgin Australia and Velocity Frequent Flyer call centre, Promotional Code (PC) 210547 must be quoted at the time of reservation to redeem the offer. Bookings made via do not require a Promotional Code (PC) to be quoted at the time of reservation. Terms and conditions subject to change without notice. Hertz standard rental and driver condition apply. For full terms and conditions visit