Your check-in options
Check-in for your flight online via desktop, tablet or mobile devices using our online check-in portal.
- For domestic flights: Online check-in for domestic travel will open 48 hours prior to your scheduled flight departure, and close 45 minutes prior.*
- For international flights: Online check-in for international travel is currently unavailable. Please proceed to a check-in counter to check-in.
Important information:
* Guests who have booked with specific service requests may be unable to check-in online. Upon arrival at the airport, please see Virgin Australia staff to determine if kiosk check-in can be utilised for your booking or proceed to our traditional check-in counters. Our kiosk check-in facilities are available at selected airports.
Virgin Australia App
Check-in for your flight via the Virgin Australia App
Download the Virgin Australia app from the App StoreTM or Google PlayTM store.
For domestic flights
At most Domestic Airports guests can opt to check in using our Self Service Check-in technology or Counter Check-in service provided by friendly Virgin Australia team members.
Guests can use our self check-in kiosks at most major airports where you can print your boarding pass and bag tag before proceeding to a bag drop.
Our Check-in guides below explains our Self Check-in steps to make sure you are prepared on arrival at the airport.
Need to check-in at the airport?
Using your 6 letter booking reference, check-in at a kiosk to print your boarding pass and bag tag.
Already checked in online?
Scan your mobile device or boarding pass at a kiosk to print your bag tag.
Print a bag tag and attach it to your bag.
Proceed to bag drop.
For international flights
At our International Airports, Counter Check-in service for guests with and without bags is provided by our friendly Virgin Australia team members.
International Check-in: Check-in opens 3 hours prior to scheduled flight departure time.
Travel essentials
Before arriving at the airport, it is important that guests take note of our specific baggage and attire guidelines, and have the appropriate documentation required for check-in if travelling internationally. If you do not meet these guidelines you may be prevented from boarding your flight.