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Terms and Conditions
1Fly Ahead & Fly Later:
Fly Ahead (Fare type only): Fly Ahead is available to eligible guests who have purchased an Economy Flex fare (excluding group or team travel bookings), and up to three accompanying guests travelling on the same booking, on eligible domestic Virgin Australia marketed and operated flights. Fly Ahead requests may only be made on the day of travel via the Virgin Australia app or at the airport and are subject to seat availability and operational requirements. The requested earlier flight must be on the same route and same day as the guest’s original ticketed domestic Virgin Australia marketed and operated flight. Requests via the Virgin Australia app must be made at least 60 minutes before scheduled departure of the desired earlier flight, while the flight is still open for check-in. For flights between Brisbane, Sydney and Melbourne, eligible guests may request a flight departing up to 2 hours prior to their booked flight. For all other eligible domestic Virgin Australia flights, guests may request the first available flight prior to their booked flight. Requests at the airport must be made at least 40 minutes before scheduled departure of the desired earlier flight, while the flight is still open for check-in. Guests cannot request Fly Ahead if they have already checked in their baggage. If a Fly Ahead request is granted, and the guest and any accompanying guests (if applicable) are moved to an earlier Virgin Australia flight and select a seat of a lower value than originally purchased, no refund will be provided (unless they are entitled to a refund under Australian Consumer Law). Standard Economy Flex fare conditions continue to apply to all other booking changes and cancellations. See the Fly Ahead on Flex Terms and Conditions for more information.
Fly Later is available to Platinum Plus members and up to 3 accompanying guests (in the same booking) to request when flying on eligible domestic Virgin Australia marketed and operated flights (excluding Economy Lite, Group and Staff/Team travel bookings). The requested later flight must be on the same day and route as the original ticketed domestic Virgin Australia marketed and operated flight purchased. Subject to seat availability and operational requirements. Platinum Plus members may only request Fly Later on the day of travel, via the Virgin Australia app, Priority Phone Service team or at the airport. If requesting at the airport, Platinum Plus members must make the Fly Later request at least 40 minutes before scheduled departure of the original flight while the flight is still open for check-in. If requesting via the Virgin Australia app or Priority Phone Service team, Platinum Plus members must request Fly Later at least 60 minutes before scheduled departure of the original flight. Platinum Plus members may not request Fly Later if they have already checked in their baggage. If the Fly Later request is granted, and the Platinum Plus member and their accompanying guests (if applicable) are moved to a later Virgin Australia flight in a lower fare class than what was originally purchased, no refund will be provided (unless they are entitled to a refund under Australian Consumer Law). See Membership Terms and Conditions for more information on Fly Later.
2UpgradeMe Premium Bid: Guests can place a bid to upgrade from Economy fares (excl. Economy Lite) on eligible domestic and international short haul Virgin Australia marketed and operated flights. Bids are for a one-way sector. Subject to seat availability. Offers can be made up to 4 hours prior to scheduled departure via the Virgin Australia app or online. Additional terms and conditions available here.
3Economy X Bid: Guests can place a bid to upgrade from eligible Economy fares on eligible domestic and international short haul Virgin Australia marketed and operated flights. Bids are for a one-way sector. Subject to seat availability. Offers can be made up to 2 hours prior to scheduled departure via the Virgin Australia app or online. Additional terms and conditions available here.