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Partner airline operated lounges

The below lounges are accessible when travelling on flights operated by our international partner airlines.

Update on international lounge access

Virgin Australia currently do not operate international lounges; however, you may have access to an international lounge operated by our partner airlines.

For up-to-date information on partner airline-operated lounges, such as availability and eligibility, please refer directly to the airline’s website, as provided below.

United Airlines

Lounge access is available when travelling on a United Airlines operated flight as part of an international itinerary and the lounge is owned and operated by United Airlines.

Operated by

United Airlines

Opening hours

Please view the United Airlines website for lounge locations and opening hours.

Location

Please view the United Airlines website for lounge locations and opening hours.

Lounge features

For information on lounge features see the United Airlines website.

Lounge eligibility

Eligibility Accompanying guests permitted
 Business Class*
 No additional guests permitted
Velocity Platinum 1 guest (inclusive of children)
Velocity Gold 1 guest (inclusive of children)
Virgin Australia Lounge Member
  
Virgin Australia Lifetime Lounge Member  
Velocity Silver
  
Velocity Red
  

Important information

  • *Business Class passengers will also have access to associated lounges when travelling on United Airlines. For further information please visit the United Airlines Website.
  • Velocity Platinum and Gold Members when travelling on an United Airlines operated flight departing from International terminals in Sydney and Melbourne, may also have access to the Singapore Airlines Lounge. Lounge access eligibility as per the above.

Etihad Airways

Access only available when booked on an Etihad Airways operated flight.

Operated by

Eithad Airways

Opening hours

Please view the Etihad Airways website for lounge locations and opening hours.

Location

Please view the Etihad Airways website for lounge locations and opening hours.

Lounge features

For information on lounge features see the Etihad Airways website.

Lounge eligibility

Eligibility Accompanying guests permitted
 First class on flights operated by Etihad Airways
 No additional guests permitted
 Business class on flights operated by Etihad Airways No additional guests permitted
Velocity Platinum 1 guest (inclusive of children)
Velocity Gold 1 guest (inclusive of children)
Virgin Australia Lounge Member
  
Virgin Australia Lifetime Lounge Member  
Velocity Silver
  
Velocity Red
  

Important information

  • Lounge access is available to eligible Virgin Australia lounge guests to all Etihad Operated & third party operated lounges.
  • For Velocity Gold guests departing from Abu Dhabi with Etihad Airways in economy will utilise the Etihad Business Class Lounge (Terminal 3, near gate 36).

Singapore Airlines

Lounge access is available when the flight you are travelling on is a Singapore Airlines or Silk Air operated flight and the lounge is owned and operated by Singapore Airlines.

Operated by

Singapore Airlines

Opening hours

Please view the Singapore Airlines website for lounge locations and opening hours.

Location

Please view the Singapore Airlines website for lounge locations and opening hours.

Lounge features

For information on lounge features see the Singapore Airlines website.

Lounge eligibility

Eligibility Accompanying guests permitted
 First class on flights operated by Singapore Airlines**
 No additional guests permitted
 Business class on flights operated by Singapore Airlines & Silk Air** No additional guests permitted
Velocity Platinum^ 1 guest (inclusive of children)
Velocity Gold^ 1 guest (inclusive of children)
Virgin Australia Lounge Member
  
Virgin Australia Lifetime Lounge Member  
Velocity Silver
  
Velocity Red
  

Important information

  • ^ For Velocity Platinum and Gold members departing Singapore: See the Kris Flyer Gold website.
  • Lounge access is available to eligible Virgin Australia lounge guests at Singapore Airlines Operated Lounges. Partner lounges and/or affiliated lounges are excluded.
  • ** First and Business Class passengers may also have access to associated lounges. For further information please visit the Singapore Airlines website.

South African Airlines

Lounge access is available when the flight you are travelling on is a South African Airways operated flight and the lounge is owned and operated by South African Airways.

Operated by

South African Airways

Opening hours

Please view the South African Airways website for lounge locations and opening hours.

Location

Please view the South African Airways website for lounge locations and opening hours.

Lounge features

For information on lounge features see the South African Airways website.

Lounge eligibility

Eligibility Accompanying guests permitted
 Business class on flights operated by South African Airways website.** No additional guests permitted
Velocity Platinum 1 guest (inclusive of children)
Velocity Gold 1 guest (inclusive of children)
Virgin Australia Lounge Member
  
Virgin Australia Lifetime Lounge Member  
Velocity Silver
  
Velocity Red
  

Important information

  • Lounge access is available to eligible Virgin Australia lounge guests at all South African Operated Lounges. Partner lounges and/or affiliated lounges are excluded.
  • **Business Class passengers may also have access to associated lounges. For further information please visit the South African Airways website.

Virgin Atlantic

Lounge access is available when the flight you are travelling on is a Virgin Atlantic operated flight and the lounge is owned and operated by Virgin Atlantic.

Operated by

Virgin Atlantic

Opening hours

Please view the Virgin Atlantic website for lounge locations and opening hours.

Location

Please view the Virgin Atlantic website for lounge locations and opening hours.

Lounge features

For information on lounge features see the Virgin Atlantic website.

Lounge eligibility

Eligibility Accompanying guests permitted
 Upper Class on flights operated by Virgin Atlantic** No additional guests permitted

Velocity Platinum

All lounges except London Heathrow Airport Revival Lounge on arrival
(see below).

 1 guest (inclusive of children)

Velocity Platinum

London Heathrow Airport: Lounge access available to the Revivals Lounge on arrival.

 No additional guests permitted
Velocity Gold 1 guest (inclusive of children)
Virgin Australia Lounge Member
  
Virgin Australia Lifetime Lounge Member  
Velocity Silver
  
Velocity Red
  

Important information

  • London Heathrow Airport: Lounge access available to the Revivals Lounge on arrival for Velocity Platinum members. No additional guests permitted.
  • Lounge access is available to eligible Virgin Australia lounge guests at all Virgin Atlantic Operated Lounges. Partner lounges and/or affiliated lounges are excluded.
  • **Upper Class passengers may also have access to associated lounges. For further information please visit the Virgin Atlantic website.

Qatar Airways

Lounge access is available when travelling on a Qatar Airways operated flight.

Operated by

Qatar Airways

Opening hours

For opening hours, please visit Qatar Airways website.

Location

For locations, please visit Qatar Airways website.

Lounge features

For information on lounge features please visit Qatar Airways website.

Lounge eligibility

Eligibility Accompanying guests permitted
 Business Class No additional guests permitted
Velocity Platinum 1 guest (inclusive of children)*
Velocity Gold 1 guest (inclusive of children)*
Virgin Australia Lounge Member
  
Virgin Australia Lifetime Lounge Member  
Velocity Silver
  
Velocity Red
  

Important information

  • Business Class, Velocity Platinum and Gold members will also have access to 3rd party partner lounges when travelling on Qatar Airways operated flights. For destinations with lounge locations, visit the Qatar Airways website.
  • Some QR worldwide and 3rd party lounges may still be closed. For more information, visit the Qatar Airways website.
  • *For QR operated lounges in DOH only, eligible members are permitted 1 guest + children (aged 2-11 years)

Air Canada

Access to Air Canada Maple Leaf lounges is available to eligible guests when travelling on an Air Canada marketed and operated flight.

Operated by

Air Canada

Opening hours

Please view the Air Canada website for lounge operating hours.

Location

Please view the Air Canada website for lounge locations and opening hours.

Lounge features

For information on lounge features see the Air Canada website.

Lounge eligibility

Eligibility Accompanying guests permitted
 Business Class* No additional guests permitted
Velocity Platinum 1 guest (inclusive of children)
Velocity Gold 1 guest (inclusive of children)
Virgin Australia Lounge Member
  
Virgin Australia Lifetime Lounge Member  
Velocity Silver
  
Velocity Red
  

Important information

  • *INTL Business Class guests will be directed to the Lounge that Air Canada use in Sydney or Brisbane
  • Velocity Frequent Flyer Platinum and Gold members - no lounge is available when flying an Air Canada operated flight operating from Sydney or Brisbane