Card payment fee (payment surcharge) | For card payments made within Australia:
Capped at AUD 11 for domestic flights per person and AUD 70 for international flights per person.
For card payments made outside Australia, per person:
Any amount paid for using a credit or debit card will be included in the value of the Future Flight credit. The card payment fee is non-refundable except where you are entitled to a refund of your fare under the Australian Consumer Law. |
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POLi | No payment fees apply |
Travel Bank | No payment fees apply |
Gift Voucher | No payment fees apply |
Velocity Points | No payment fees apply |
Guest Contact Centre fee | AUD 40 - applies when you call the GCC to make, change or cancel a booking. |
Airport service fee | AUD 40 - applies when you you make, change or cancel a booking at the airport. |