Domestic and International Short Haul
Baggage allowances can be added to domestic or international short haul flight bookings, online at the time of booking or via Manage Booking, or by calling our Guest Contact Centre via the contact numbers below.
|If calling from||Contact number|
|Australia||13 67 89|
|New Zealand||0800 67 0000|
|United States of America||1855 253 8021|
|United Arab Emirates||8000 612 002|
|United Kingdom||0800 051 1281|
|Anywhere else in the world||+61 7 3295 2296|
Note: Some fares may include a checked baggage allowance.
International Long Haul
All international long haul flight bookings include a baggage allowance. Baggage allowances are based on the fare type booked.
Find out more about checked baggage and carry-on baggage allowances.