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Privacy policies

Virgin Australia is committed to protecting the privacy of your personal information.

Terms of use

Your access to and use of the information, materials and services provided on the Virgin Australia website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this website.

Virgin Australia Group privacy policy

Virgin Australia is committed to protecting the privacy of your personal information.

Target Market Determinations

A Target Market Determination (TMD) helps you understand the types of people (called the ‘class of customers’) our insurance policies are designed for, considering their needs, objectives, and financial situations.

Conditions of carriage

Read through Virgin Australia's Conditions of Carriage.

Legal policies

Virgin Australia's priority is to get you to your destination safely and on time. View our legal policies to determine your rights and responsibilities as a Virgin Australia guest.