Redeem Your Flight Credits

Expiry dates for Standard credits issued between 21 April 2020 and 31 July 2022 have been updated and are available to book and fly by 30 June 2025.

Please visit our FAQ page for details or to find your Travel Bank Details.

  

 

 

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Velocity Frequent Flyer?

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Join now, earn Points, Redeem tomorrow*

*Membership T&Cs apply.

Velocity Frequent Fluer

Terms and conditions

Book Early Fares:

1Fares are on sale until 11:59pm AEST 19 March 2024 unless sold out prior. Travel periods and conditions apply. Subject to availability.

Boost your business ' Points potential:

2Available to new Virgin Australia Business Flyer members who book and fly on an eligible Virgin Australia flight by 28 March 2024. Virgin Australia Business Flyer and Velocity membership eligibility and T&Cs apply.

Business stays that benefit your bottom line:

3IHG One.Rewards and IHG Business Edge terms and conditions apply.

Win a thrilling Supercars Experience:

4Competition conditions of entry
The Promoter is Virgin Australia Airlines Pty Ltd (ABN 36 090 670 965) of registered address 275 Grey St, South Brisbane QLD 4101. The Promotion commences at 12:01 am AEST on 16 February 2024 and ends at 11:59 pm AEST on 8 March 2024 (Promotion Period). Entry is open to anyone residing in Australia or New Zealand (Entrants), except employees of the Promoter and its related bodies corporate, employees of agencies and third parties associated with this Promotion, and their immediate families (Entrants). To enter the Promotion, Entrants must, during the Promotion Period, book (either pay later or pay now) a Thrifty car rental on the Promoter’s Rocket Travel partner website https://www.virginaustralia.com/au/car-hire/ between 16 February 2024 and 8 March 2024 for (i) pick up between 16 February 2024 until 30 April 2024 and (ii) drop off on or before 30 April 2024. The booking must not be cancelled during or after the Promotion Period at any time. There are nine prizes to be won (Prize). Each Prize consists of 1 x double pass to attend a 2024 Supercars event in Australia (as listed in the full terms and conditions) and a grid walk experience (‘Event’); 2 x return domestic Economy flights on Virgin Australia to the Event from the nearest Virgin Australia serviced airport to the Winner’s place of residence (if applicable); 1 x Thrifty car rental voucher to attend the Event; and 1 x Rocket Travel hotel voucher to attend the Event. The average total Prize value is AUD$2,930 (including GST). A Winner may not substitute, assign, exchange, transfer or redeem the Prize for cash. Full competition terms and conditions can be accessed at https://www.virginaustralia.com/au/car-hire/supercars-experience-terms . Authorised under SA Permit Number: T24/ 156, NSW Permit Number: TP/ 01843 and ACT Permit Number TP24/ 00192

5Earn Double Velocity Points Offer Terms & Conditions
During the promotional period of 12:01AM AEST on 16 February 2024 to 11:59PM AEST on 8 March 2024 (Offer Period), Velocity members will earn 6 base Velocity Points per $1 spent on the base rental cost of eligible Australia and New Zealand car hires booked with Thrifty via Rocket Travel (which is double the standard base earn rate of 3 Points per $1 spent) (Double Points Offer). The Double Points Offer does not apply to tier bonus Points earn for Silver, Gold & Platinum members which are earned in addition to the base Velocity Points. Silver members earn an extra 1.5 bonus Points per $1 eligible spent, Gold members earn an extra 2.25 bonus Points per $1 eligible spent, and Platinum members earn an extra 3 bonus Points per $1 eligible spent. An eligible car hire means any booking made with Thrifty via Rocket Travel during the Offer Period for travel in Australia and New Zealand between 16 February 2024 and 30 April 2024 (inclusive), where the member adds their Velocity membership number to the booking, and Velocity Points are not used as a form of payment (in whole or in part). A Velocity membership number must be added at the time of booking to be eligible to earn Points. Cancelled reservations or reservations not used will not be eligible to earn Points. Please allow up to 6 weeks after the end of the Thrifty Car rental for your Velocity Points to be credited to the Member’s Velocity account. To earn Points you must be a Velocity member. This offer, Velocity membership and Points earn are subject to the Velocity membership Terms and Conditions  as amended from time to time. .

Wonderful is Economy X at a comfortable price:

^Please read carefully as there are important terms and conditions that you should be aware of prior to selecting Economy X. Economy X seats are limited and may be sold out at time of booking or at any time prior to your travel date. The applicable Economy X fee will be the fee published at the time you purchase Economy X and is subject to change. Fees are per person, one way and per sector. Fees are in the applicable booking currency, being the country of origin specified in your booking or purchase. Economy X fees are non-refundable, except where you are entitled to a refund of the Economy X fee or of your fare under the Australian Consumer Law. See the Economy X Terms and Conditions for more information on refunds. Not all product benefits are available at all airports. Where some of the product features are not available or utilised by you, you are not entitled to a refund unless otherwise specified in the Economy X terms and conditions. Some Economy X seats are located in Exit Rows and guests must accept the Exit Row Safety Conditions to sit in these rows. If you change your mind and no longer wish to sit in these rows, you may move to an alternate Economy X seat for no additional fee. If however no other Economy X seats are available, you will be assigned a standard Economy seat and entitled to a refund of the Economy X fee. Please let us know as soon as possible if you do not longer meet the Exit Row Safety Conditions. If at the time of travel you no longer meet the Exit Row Safety Conditions you will be offered an alternate Economy X seat or you will be assigned a standard Economy seat and entitled to a refund of the Economy X fee. Economy X is only available on flights operated by Virgin Australia and Virgin Australia International. See full Economy X Terms and Conditions.

Welcome Abroad:

#All fares are on sale until further notice. Travel periods and conditions apply. Subject to availability.