Cairns Airport guide


At a glance


Cairns International Airport
Airport Avenue
Cairns, QLD

Departure information

Virgin Australia counters are manned 90 min before and 30 min after flights. Staff are available during these hours to process bookings and changes.

Arrival Information

Baggage carousels are located in the Arrivals Hall. Information monitors display flight carousel numbers for baggage collection points.

Baggage Services is located in the Arrivals Hall, Ground floor.

If this counter is unattended, please use the phone on the counter to make contact with the Virgin Australia team, or please approach the team at the check-in area for assistance.


Read more on Cairns Airport Website

Transport information


Long and short term parking is available with our partner Airport Parking. Virgin Australia guests can save by pre-booking Airport Parking


Taxi’s are located directly outside the Domestic Terminal.

Car rentals

Car hire desks located inside the terminal. Pre book your rental and save.

Airport Transfers

Australia Coach operates an airport shuttle bus service to hotels and the city centre. Sun Palm Express Coaches operate services to the Northern Beaches, Palm Cove, Port Douglas and Cape Tribulation.

Airport Facilities


Toilets are located throughout the airport, disabled toilet facilities are also available.

Baby Change Rooms

Baby change rooms are located throughout the airport.


Automatic teller machines (ATMs) are located throughout the airport.


Guests requiring assistance can be escorted to and from departure/arrival gates. Ask a team member for assistance.

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