IMPORTANT INFORMATION:

Bali flights

Planning

Checked Baggage 200x42-red-manage

Guests travelling on our Domestic network are allocated a checked baggage allowance, for adults and children, detailed below.

Inclusive Allowances

Baggage Allowance
Fare Type None/Red Silver Gold Platinum
Getaway
Elevate
Freedom
Economy Reward
1x23-red 2x23-silver 2x23-gold 3x23-plat
Business
Business Saver
Business Reward
2x23-red 2x32-silver 2x32-gold 3x32-plat

 

Please note:

  • No single item may exceed 32kg
  • For all guests travelling on Economy fares, any piece exceeding 23kg will attract an overweight baggage fee.
  • For Velocity members, the complimentary baggage allowance is applied will be based on a member's status at time of travel, rather than time of booking.
  • Additional baggage allowances for Velocity Silver, Gold and Platinum members only apply for flights operated by Virgin Australia. Additional baggage allowances for Velocity Silver, Gold and Platinum members do not apply when travelling on codeshare or interline services operated by other carriers.
  • Baggage allowances for Reward Seat fares with Velocity airlines partners will be based on the operating carrier’s baggage allowances as found on their website and as per your class of travel. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the Velocity Frequent Flyer website. 

 

Pre-Purchased Additional Baggage (Online/Guest Contact Centre)

Guests have the option to pre-purchase up to two pieces of baggage in addition to any included baggage allowance. Additional baggage allowances must be purchased before check in. Additional fees will apply when adding baggage via the Guest Contact Centre.

Pre-purchased Additional Baggage Fees
Travelling with: Cost:
 1 additional piece  $35
 2 additional pieces  $70

 

  • Only Guests holding a Virgin Australia (795) ticket number are permitted to pre-purchase baggage. Additional baggage fees will only be refunded if we cancel the flight. If you cancel your flight, you may be entitled to a refund in accordance with the fare rules.
  • Baggage fees are subject to change at any time without notice.
  • The carriage of additional baggage is at the sole discretion of Virgin Australia and is subject to aircraft loads.

 

Excess Baggage (At the Airport)

We recommend that you pre-purchase additional baggage allowance before your check-in. A charge will apply at the airport for any pieces in excess of pre-purchased or included baggage allowances. Fees are charged for each additional piece, per one-way journey (includes formal connecting flights).

Fees are charged for each additional piece, per flight.

Rates for at the airport
Travelling with: Australia
1st additional piece $70
2nd additional piece $90
3rd additional piece and above (each) $150
Overweight fee each* + $70 each

 

In addition, please note the following general guidelines and restrictions.

  • Pieces over 32kg will not be accepted and need to be sent via freight
  • Up to 9 pieces of baggage allowance in total, including baggage entitlement, pre purchased baggage and excess baggage, may be checked in per passenger on flights operated by Virgin Australia. Some destinations may have additional restrictions depending upon aircraft type e.g. ATRs or carrier.
  • Virgin Australia accepts excess baggage on a space-available basis. We will use reasonable endeavours to carry your Checked Baggage on the same flight as you. However, if your baggage cannot be carried on the same flight with you due to operational limitations, it will be transported on the next available flight with sufficient load capacity available.
  • Additional, overweight, and oversized baggage is accepted on a standby basis. 

 

Travelling with Infants and Children

Infants

Adults accompanying infants are entitled to carry infant special items as checked baggage free of charge on Virgin Australia domestic flights, irrespective of their combined weight. These items include, but are not restricted to the following:

  • Pram/stroller
  • Portable cot
  • Car seat
  • Baby capsule

If the adult does not have a baggage allowance the above items can still be checked in free of charge. Other infant items, such as clothing and toys, form part of the adult's baggage allowance. View more information on travelling with infants

Children

Children are entitled to the same baggage allowance as adults. Adults accompanying children are entitled to carry two special equipment items, as checked baggage free of charge. These include items, but are not restricted to the following:

  • Pram/stroller
  • Portable cot
  • Car seat
  • Baby capsule

View more information on travelling with children and children travelling alone 

Unaccompanied Baggage

We cannot accept checked baggage that is not travelling with a guest. Unaccompanied baggage must be sent as Cargo.

information International short haul definition

Guests travelling on our International Short Haul network are allocated a checked baggage allowance, for adults and children, detailed below.

Inclusive Allowances

Baggage Allowance
Fare Type None/Red Silver Gold Platinum
Go No Baggage Allowance
Additional baggage may be pre-purchased
 1x23-silver  1x23-gold  2x23-plat
Go Plus  1x23-red  2x23-silver  2x23-gold  3x23-plat
Getaway
Freedom
Economy Reward
 1x23-red  2x23-silver  2x23-gold 3x23-plat
Premium Saver
Premium
Premium Reward
 2x23-red  2x23-silver  2x23-gold 3x23-plat
Business Saver
Business
Business Reward
 2x32-red  2x32-silver  2x32-gold  3x32-plat


Please Note: 

  • No single item may exceed 32kg.
  • Go and Go Plus fares are only available on Trans-Tasman flights and International Short Haul routes.
  • For all guests travelling on Economy fares, any piece exceeding 23kg will attract an overweight baggage fee. 
  • For Velocity members, the complimentary baggage allowance applied will be based on a member's status at time of travel, rather than time of booking.
  • For Air New Zealand Airpoints members flying Virgin Australia checked baggage inclusions and tier benefits can be found at the Air New Zealand website.
  • Additional baggage allowances for Velocity Silver, Gold and Platinum members apply for flights operated by Virgin Australia, and also includes Virgin Australia codeshare flights with Air New Zealand.
  • Baggage allowances for Reward Seat fares with Velocity airlines partners will be based on the operating carrier’s baggage allowances as found on their website and as per your class of travel. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the Velocity Frequent Flyer website.

 

Pre-Purchased Additional Baggage (Online/Guest Contact Centre)

  • The applicable additional baggage fees and overweight bag fees will be the fees published on our website on the day you purchase the baggage. 
  • Additional fees will apply when adding baggage via the Guest Contact Centre. 
  • The carriage of additional baggage is at the sole discretion of Virgin Australia and is subject to aircraft loads.
  • Only Guests holding a Virgin Australia (795) ticket number are permitted to pre-purchase baggage. Additional baggage fees will only be refunded if we cancel the flight. If you cancel your flight, you may be entitled to a refund in accordance with the fare rules.
Additional baggage fees when purchased in Australian Dollars
Travelling to: 1 Additional Bag 2 Additional Bags
Tasman (on Go fares only) AUD 25 AUD 55
Tasman (all other fares) & Short Haul International Islands AUD 55 AUD 110
Indonesia AUD 65 AUD 130

 

Additional baggage fees when purchased in currencies other than Australian Dollars
Departing From 1 Additional Bag 2 Additional Bags
New Zealand (to all other destinations) NZD 55 NZD 110
New Zealand (to Indonesia) NZD 65 NZD 130
Solomon Islands SBD 365 SBD 730
Papua New Guinea PGK 120 PGK 240
Fiji FJD 100 FJD 200
Tonga* TOP 65 TOP 130
Cook Islands* NZD 55 NZD 110
Samoa* WST 65 WST 130
Vanuatu VUV 5225 VUV 10450
Indonesia IDR 680,000 IDR 1,360,000

*Pre-purchase of additional baggage allowance is not available on flights to Cook Islands, Samoa and Tonga due to operational requirements and load restrictions, but it can be pre-purchased for flights departing Cook Islands, Samoa and Tonga.

Travelling with Infants and Children

Infants

Adults accompanying infants are entitled to carry infant special items as checked baggage free of charge on Virgin Australia domestic flights, irrespective of their combined weight. These items include, but are not restricted to the following:

  • Pram/stroller
  • Portable cot
  • Car seat
  • Baby capsule

If the adult does not have a baggage allowance the above items can still be checked in free of charge. Other infant items, such as clothing and toys, form part of the adult's baggage allowance. View more information on travelling with infants

Children

Children are entitled to the same baggage allowance as adults. Adults accompanying children are entitled to carry two special equipment items, as checked baggage free of charge. These include items, but are not restricted to the following:

  • Pram/stroller
  • Portable cot
  • Car seat
  • Baby capsule

View more information on travelling with children and children travelling alone 

Non-standard Items

Allowances regarding other items such as sporting equipment and musical instruments can be found in Oversized and Fragile Items.

Excess Baggage (At the Airport)

Excess Baggage Fees for extra pieces purchased at Airport

We recommend that you pre-purchase additional baggage allowance before your check-in. A charge will apply at the airport for any pieces in excess of pre-purchased or included baggage allowances.

Fees are charged for each additional piece, per flight.

In addition, please note the following

  • Pieces over 32kg will not be accepted and need to be sent via freight
  • Up to 9 pieces of baggage allowance in total, baggage entitlement, pre purchased baggage and excess baggage, may be checked in per passenger on flights operated by Virgin Australia. Some destinations may have additional restrictions depending upon aircraft type e.g. ATRs or carrier.
  • Virgin Australia accepts excess baggage on a space-available basis. We will use reasonable endeavours to carry your Checked Baggage on the same flight as you. However, if your baggage cannot be carried on the same flight with you due to operational limitations, it will be transported on the next available flight with sufficient load capacity available.
Excess baggage fees at airport
Departing From 1st Additional Bag 2nd Additional Bag 3rd Additional Bag and above (each)
Australia AUD 130 AUD 200 AUD +250 each
Christmas Island and Cocos Island AUD 130 AUD 200 AUD +250 each
New Zealand NZD 130 NZD 215 NZD +265
Solomon Islands SBD 780 SBD 1,300 SBD +1,600 each
Papua New Guinea  PGK 300  PGK 400  PGK +500
Fiji  FJD 200  FJD 330  FJD +410
Tonga  TOP 220  TOP 330  TOP +410
Cook Islands  NZD 130  NZD 215  NZD +265
Samoa  WST 250  WST 400  WST +500
Vanuatu  VUV 10,000  VUV 17,000  VUV +21,000
Indonesia IDR 1,250,000  IDR 2,200,000 IDR 2,700,000

 

Unaccompanied Baggage

We cannot accept checked baggage that is not travelling with a guest. Unaccompanied baggage must be sent as Cargo.

information International long haul definition

Guests travelling on our international long haul network are allocated a checked baggage allowance. The baggage allowance for adults and children is detailed in the tables below. 

Inclusive Allowances

  • No single item may exceed 32kg or exceed the total linear dimension (length + width + height) must not exceed 158cm (62in) per piece, or it must be sent as Cargo
  • Velocity complimentary baggage allowance is based on status at time of travel, not time of booking.
  • Additional baggage allowances for Velocity Silver, Gold and Platinum members apply for flights operated by Virgin Australia, and also includes Virgin Australia codeshare flights with Delta Air Lines and Hong Kong Airlines.
  • Baggage allowances for Reward Seat fares with Velocity airlines partners will be based on the operating carrier’s baggage allowances as found on their website and as per your class of travel. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the Velocity Frequent Flyer website. 

Virgin Australia International Services to and from the Americas and Hong Kong:

Cabin Class None/Red Silver Gold Platinum
 Economy 2x23-red

3x23-silver

3x23-gold

3x23-plat

Business/Premium Economy 2x32-red 3x32-silver 3x32-gold 3x32-plat

Virgin Australia International codeshare services operated by Etihad Airways:

 

Cabin/Fare Class None/Red Silver Gold Platinum
Economy (Getaway fares)

1x23-red

2x23-silver 2x23-gold 2x23-plat
Economy (Elevate and Freedom fares) 2x23-red 3x23-silver 3x23-gold 3x23-plat
Premium Economy/Business 2x23-red 3x32-silver 3x32-gold
3x32-plat

For bookings made prior to 7 September 2016, see the previous Etihad Airways baggage allowance. 

Virgin Australia International codeshare services to and from South Africa operated by South African Airlines:

Cabin/Fare Class None/Red Silver Gold Platinum
Economy  2x23-red 1x23-silver   1x23-gold  1x23-plat
Business 2x32-red 3x32-silver 3x32-gold
3x32-plat

 

Virgin Australia International Codeshare Services operated by Singapore Airlines/SilkAir:

Cabin None/Red Silver Gold Platinum
Economy 30kg 30kg 45kg 50kg
Premium Economy/Business 40kg 40kg 55kg 60kg
First 50kg 50kg 65kg 70kg

 

Travelling with Infants and Children

Infants

Adults travelling with infants are entitled to the following checked baggage, plus one stroller, bassinet or car seat.

For Virgin Australia international long haul services:

  • To/from USA: one additional piece (maximum 23kg/50lb for Economy, and 32kg/70lb for Business and Premium Economy)
  • To/from all other destinations: one additional piece (maximum 10kg/22lb)

Adults accompanying infants are also entitled to one extra piece of carry-on baggage, weighing up to 7kg (15lb), with dimensions equal to no more than 115cm (45in).

Children

Children are entitled to the same baggage allowance as adults. Adults accompanying children are entitled to carry two special equipment items, as checked baggage free of charge. These include items, but are not restricted to the following:

  • Pram/stroller
  • Portable cot
  • Car seat
  • Baby capsule

View more information on travelling with children.

Excess Baggage Charges

Virgin Australia international long haul services charge excess baggage fees for any items that exceed the free checked baggage allowance. Excess baggage fees apply each way, and are cumulative (i.e. a single item of baggage may be subject to an additional piece fee and an overweight piece fee if applicable)

Note: Any single piece of checked baggage must not exceed the maximum weight and dimensions as detailed under Oversize and Fragile Items. Any piece that exceeds these restrictions must be sent as Freight. In these circumstances we recommend that guests contact their local freight forwarder, who will be able to advise what options are available.

Excess Baggage Fees to and from the Americas and Hong Kong
Item Flights to the USA Flights from the USA Flights to Hong Kong Flights from Hong Kong
Additional piece (each) AUD 160 USD 160 AUD 140 HKD 850
Overweight Piece (Economy only, for pieces over 23kg, but under 32kg) AUD 100 USD 100 AUD 100 HKD 600

 

 

Excess Baggage Fees to and from Other Destinations:

Excess Baggage Fees to and from Other Destinations
Destination Flights from Australia Flights to Australia
Africa AUD 70 per kg N/A
Asia AUD 30 per kg N/A
Europe AUD 70 per kg N/A

 

Note:

  • Each piece of baggage must not weigh more than 32kg, or it must be sent as Cargo.
  • Depending on a guest's full travel itinerary, different excess baggage fees may apply when travelling on Interline and Codeshare partners

Unaccompanied Baggage

Due to Government security regulations, Virgin Australia is unable to accept unaccompanied baggage. Unaccompanied baggage must be sent as Cargo.