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Take your business client’s rewards to new heights

Virgin Australia Business Flyer is here to help you deliver even more value to the small-to-medium business travel market. When your clients sign up for free, they will receive up to 6%4 off eligible Virgin Australia flights, Velocity rewards, benefits, Lounge discounts and so much more.
 

The rewards don’t end there. With points-earn on than 30 exciting partners and offers, members can start racking up Velocity Points for their business by simply doing business on the ground.


Virgin Australia Business Flyer incentive


Get 8,000 Velocity Points for every new member you sign up to Virgin Australia Business Flyer. Hurry – as this offer is valid for the first 200 approved applications. Terms and conditions apply.
Find out more 

 

Benefits for travel agents

Access to exclusive offers throughout the year

Deliver more business rewards and savings to your clients.

Monthly progress reports to keep your clients on track.

Dedicated team to support you with any questions relating to your reservations


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Benefits of becoming a Virgin Australia Business Flyer

Earn Points

Earn Velocity Points for your business every time your team fly with us, while they continue to earn Points and Status Credits for their individual frequent flyer account.2 

Amazing savings

Save up to 6% on eligible flights4 and receive discounted annual lounge memberships.6

Redeem Points

Use your Velocity Points to book flights, upgrade or gift them to your team, by transferring Points from your business account to a Velocity Frequent Flyer account.3

Priority benefits

Receive two Velocity Pilot Gold memberships5, when you spend $2,000 on travelled flights within the first 3 months, manage your travel in one central place, receive dedicated account management and enjoy exclusive offers.


How to apply on behalf of your client

 

1. Visit the Virgin Australia Business Flyer application page.

2. Add your clients ABN/ACN.

3. Insert details for your client’s Key Contact nominee.

4. Tick the box to confirm that you are your client’s authorised representative and have read and accepted the required documentation.

5. Add your client’s booking preference, including your details as their travel agent.
 


Fare information


Once your client is an approved member of the program, you will be sent an email requesting your pricing and ticketing PCC, IATA and applicable GDS. This information is necessary for us to ensure you can access the “Fare advantage” discount for your customer who has joined the Virgin Australia Business Flyer program.

 Once access has been granted to the “Fare advantage”4 it is your responsibility to ensure you are selling this fare only to customers who are registered members of Virgin Australia’s Business Flyer program.

The applicable OSI must be present in the PNR at time of ticket issue. Failure to add the OSI at the time of booking may result in an ADM. Please refer to Virgin Australia’s ADM policy for further details.


Tracking information


Once your customer has joined Virgin Australia’s Business Flyer program, they can start tracking their flights. To ensure your customer’s flights track towards the program, you must ensure the applicable OSI is added to their booking.


How to add the OSI to your Virgin Australia Business Flyer bookings


Please refer to the email that Business Flyer has sent you confirming that you have been nominated as the preferred booking method. This email will contain the ABN we have registered on behalf of your customer with Virgin Australia Business Flyer.


ABN entry format

GDS ABN entry format
Amadeus OS VA VACC/insert company’s ABN
Galileo SI.VA*VACC/insert company’s ABN
Sabre 3OSI VA VACC/insert company’s ABN

More information

Agent clue card
 

Client flyer
 

Frequently asked questions for agents

Has your client changed how they book travel?

By completing the maintenance form, we update the clients account details with the correct travel manager information, ensuring that we have the correct account details, to be able to maintain the customers access to the benefits of the Virgin Australia Business Flyer program?

Please ask your client to complete a maintenance form. You will also need to email us at businessflyer@virginaustralia.com to transfer any unused credits to the correct TMC.  

Agency hub

Find sales tools, policies and guidelines and trade releases in our dedicated site for travel industry partners.

 

Contact us

Our experienced Industry Support team is committed to delivering excellence in customer service. Please email us at va.agentshelpdesk@virginaustralia.com or call 136 737 our toll-free number in Australia. 

Terms and Conditions

*Eligible spend is per annum and reflective of the base fare less taxes, government fees and charges.

Virgin Australia Business Flyer terms and conditions

1 Virgin Australia Business Flyer Points Terms and Conditions: Virgin Australia Business Flyer Members can earn up to 1,000,000 Points from Virgin Australia, airlines partners and Virgin Australia codeshare flights only, per annum, based on the rolling 12-month period from the Member joins the VA Business Loyalty Program. Points aren’t earned on certain fees, taxes, or charges. Virgin Australia Business Flyer Terms and Conditions apply.

2 Velocity Frequent Flyer Points Terms and Conditions: If the individual flying with Virgin Australia or a partner airline is also a Velocity Frequent Flyer Program member, they may also earn Velocity Frequent Flyer Program points in accordance with the relevant Velocity Frequent Flyer Program Terms.

3 Points transfer: Account administrators can transfer Virgin Australia Business Flyer Points to Velocity Frequent Flyer Program Points, provided that (a) at least 3,000 Points are transferred per transfer; and (b)

Points are only transferred to an individual directly employed or contracted by the Member.

4 Fare Advantage Discounts: The Fare Advantage discount of 4% applies to Flex fares and 6% applies to Business Class fares (as at 09 January, 2023). The availability of Fare Advantage Discounts is limited and do not apply to all fare classes. The Fare Advantage Discount levels applicable are the discount levels published on our website at the time a booking is made and are subject to change. Fare Advantage Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or the TMC. Fare Advantage Discounts cannot be used in conjunction with any other offer or discount. Fare Advantage discounts do not apply to any Bookings made via the Virgin Australia conference and group travel area and cannot be combined with any other Unpublished Fares and Promotional Fares. Fare Advantage Discounts are not available through the Virgin Australia public website and may not be available through all TMCs or corporate travel agents. If your TMC is not registered to process Fare Advantage Discounts, please instruct your TMC to contact us. Published Fare Advantage Discount levels may change without notice. Please check our website for current discount levels. Fare Advantage Discount do not apply to bookings for children and infants. Virgin Australia Business Flyer Terms and Conditions apply. Fare Advantage discounts are available to all registered Virgin Australia Business Flyer clients in selected booking classes. All flights must be booked via the Virgin Australia Corporate Portal, the Virgin Australia Guest Contact Centre or a registered self-ticketing Travel Management Company and are not available via the Virgin Australia public website. For information on how to register your travel management company, please contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com. Fare Advantage Discounts apply to Eligible Services sold with a VA designator which are operated by Virgin Australia. See Business Flyer terms and conditions for more information. Fare Advantage discounts do not apply to any bookings made via the Virgin Australia conference and group travel area and cannot be combined with any other Unpublished Fares and Promotional Fares. Fare Advantage discounts are available on all domestic flights, Trans Tasman and international short haul flights using Virgin Australia only. Year Round Fare Advantage discounts apply to Base Fare on selected booking classes where fares are available in those booking classes (Domestic Business in D, C, J class and Economy Flex in L, K, H, B, Y, W class). Fare Advantage discounts will not be applied to sale fares or other tactical fares Virgin Australia offers from time to time. If you have any questions regarding sale fares, tactical fares or the application of Fare Advantage discounts, please contact the Virgin Australia Business Flyer team.

5 Priority Benefits: Applies to new Virgin Australia Business Flyer members. Minimum flight spends and criteria applies See Schedule 1 – Virgin Australia Business Flyer Terms and Conditions for more detail.

6 Discounted Lounge Membership: Discount is compared to the usual annual fee of $399 ( as at 20 December, 2022). Discounted Virgin Australia Lounge Memberships are available for Key Contact, Account

Administrators, Travel Bookers and Travellers and are subject to the Virgin Australia Business Flyer Terms and Conditions Use of the Lounge is subject to the Virgin Australia Lounge Terms and Conditions and Virgin Australia Lounge rules. Virgin Australia Lounge entry is subject to space availability.