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Virgin Australia Business Flyer

Program information for travel agents

Has your client changed how they book travel?

By completing the maintenance form, we can update your customer’s account details with the correct travel manager information, ensuring that we have the correct account details to maintain your customer’s access to the benefits of the Virgin Australia Business Flyer program. 

You can sign up your customer through our online application form here or direct your client to complete a Maintenance form. You will also need to email us at businessflyer@virginaustralia.com to transfer any unused credits to the correct TMC.  

Other useful links 

More information – virginaustralia.com/businessflyer  
Application form – virginaustralia.com/businessflyer-application  
Business booking portal – businesslogin.virginaustralia.com
Rewards portal – business.velocityfrequentflyer.com  

Can't find what you're looking for? Send us an email. 

For account and rewards inquiries please email us at businessflyer@virginaustralia.com
For booking support, please email va.agentshelpdesk@virginaustralia.com

Contact us

Our experienced Virgin Australia Industry Support team is committed to delivering excellence in customer service by providing expert advice and sales support solutions to you and your customers.

To speak with an Industry Support Agent, the operating hours are as follows:

Monday to Friday: 5.00 am - 11.00pm (AEST)
Saturday & Sunday: 7.30am - 6.00pm (AEST) 

Travel agent enquiries and support