Virgin Australia Business Flyer

1. Virgin Australia Business Flyer membership is available to businesses with an active ABN/ACN and an Australian business address that spend up to $500,000 per annum on domestic air travel spend. The business cannot be a travel agent, travel management company, travel wholesaler, air travel consolidator or anyone re-selling air travel. For more information, please see the Virgin Australia Business Flyer Terms and Conditions. 

2. Earning Points as a Virgin Australia Business Flyer member: Virgin Australia Business Flyer Members can earn up to 1,000,000 Points from completed travel on eligible flights marketed and operated by Virgin Australia or marketed by Virgin Australia and operated by eligible airline partners, per annum, based on the rolling 12 month period from when the Member joins Virgin Australia Business Flyer. Points aren’t earned on certain fees, taxes, or charges.  Virgin Australia Business Flyer Terms and Conditions apply. 

3. The Fare Advantage Discount: The Fare Advantage Discount of up to 6% applies to Flex and Business Class fares operated and marketed by Virgin Australia and is available to Virgin Australia Business Flyer members. The Fare Advantage Discount levels are subject to change without notice. Please check our website for current discount levels. Fare Advantage Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered self-ticketing Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process Fare Advantage Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com. Fare Advantage Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares. Fare Advantage discounts do not apply to Virgin Australia flights operated by Qatar Airways, any bookings made via the Virgin Australia Groups department, sale fares or other tactical fares offered from time to time, and bookings for children and infants. Fare advantage discounts are not available on Virgin Australia services to and from Onslow (ONS). If you have any questions regarding the application of Fare Advantage Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply.

4. Discounts are available on eligible international flights with Virgin Australia Business Flyer airline partners. Discounts vary by airline and fare class, with a discount of up to 10% available on select Business and Economy United Airlines fares. Please check the Virgin Australia Business Flyer website for current discount levels and applicable discount terms and conditions. Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process these discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com. Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares. Fare Advantage discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of Fare Advantage Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply.

5. Velocity Gold Membership: Virgin Australia Tier 2 members receive one complimentary annual Velocity Gold Membership. Virgin Australia Tier 3 members receive two complimentary annual Velocity Gold Memberships. These complimentary memberships are for member employees only, as nominated by the member.

6. Pilot Gold: A new Virgin Australia Business Flyer member is eligible to receive two three-month Velocity Pilot Gold Memberships if, within the first three months of becoming a Virgin Australia Business Flyer member, they book and complete at least $2,000 of eligible travel (excluding taxes, fees and charges). As a Pilot Gold member you will receive all Velocity Gold benefits, except for the following: a physical membership card, luggage tags, complimentary partner memberships, or the ability to access a membership Pause for parental leave. For more information, please visit our website, or the Velocity Frequent Flyer Pilot Gold page. Virgin Australia Business Flyer Terms and Conditions and Velocity Membership Terms and Conditions apply.

7.  Whenever a Virgin Australia Business Flyer member is: (a) upgraded to a higher Tier Level (i.e. upgrade from Tier Level 1 to Tier Level 2); (b) retained at Tier Level 2 or 3 following the member’s annual Tier Level review; or (c) downgraded from Tier 3 to Tier 2 following the member’s annual Tier Level review, your business will have the option to choose a reward. To choose a reward, click on the link in the email sent to the member’s Key Contact and select from the options. The link in the email will expire in four weeks from receipt or once you have chosen your reward. Once a selection has been made, it cannot be changed. The Single Use Lounge Pass or Business Class Upgrade rewards must be allocated to a Velocity Frequent Flyer member who is directly employed or contracted by the Member within 1 year or they will expire. The bonus Points reward must be transferred to a Velocity Frequent Flyer member who is directly employed or contracted by the Member within 2 years or they will expire. Please note that any unallocated rewards will also expire if you are upgraded to a higher Tier Level (at which time we will provide you with new rewards to choose from). See the Virgin Australia Business Flyer Terms and Conditions for details of the available rewards and conditions of use.

8. Earning Points with international airline partners:: Virgin Australia Business Flyer members (Members) will earn Velocity Points when Travellers fly on eligible international partner airlines operated flights (including Air New Zealand, Air Canada, United Airlines, Singapore Airlines and Qatar Airways) with a VA flight number (excluding fare classes X, Z and G) (including Virgin Australia flights operated by Qatar Airways on behalf of Virgin Australia, between Australia and Doha, Qatar) bookable via an Eligible Booking Channel as follows:

Virgin Australia Business Flyer members (Members) will earn Velocity Points when Travellers fly on eligible international partner airlines operated flights (including Air New Zealand, Air Canada, United Airlines, Singapore Airlines and Qatar Airways) with a VA flight number (excluding fare classes X, Z and G) (including Virgin Australia flights operated by Qatar Airways on behalf of Virgin Australia, between Australia and Doha, Qatar) bookable via an Eligible Booking Channel as follows:

1. Tier 1: 1 Point per AUD $1 of eligible spend  
2. Tier 2: 1.5 Points per AUD $1 of eligible spend
3. Tier 3: 2 Points per AUD $1 of eligible spend

Please note that Velocity Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Travellers travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. An Eligible Booking Channel is: 1. the Virgin Australia Business Flyer Booking Portal, 2. www.virginaustralia.com  or the Virgin Australia mobile application (Virgin Australia App) provided that the Member’s ABN is included, 3. the Member’s nominated TMC, and 4. the Guest Contact Centre.  

Please note that Members can earn up to 1,000,000 Velocity Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including Air New Zealand, Air Canada, United Airlines, Singapore Airlines and Qatar Airways) (including Virgin Australia flights operated by Qatar Airways on behalf of Virgin Australia, between Australia and Doha, Qatar), based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer.   

Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by eligible international partner airlines (including Air New Zealand, Air Canada, United Airlines, Singapore Airlines and Qatar Airways), will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.  

Earn rates are correct as at 12 December 2024 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions  and Velocity Membership Terms and Conditions for details about earning Points.

9. Discounted Lounge Membership: Usual annual Lounge Membership Fee is $450 (plus $99 joining fee for all new standard Lounge Memberships), as at 1 July 2024. Discounted Membership Fee is available for the Virgin Australia Business Flyer member’s Key Contact, Account Administrators, Travel Bookers and Travellers. Subject to the Virgin Australia Business Flyer Terms and Conditions, and Virgin Australia Lounge Terms and Conditions. Virgin Australia Lounge entry is subject to space availability.

10. Pay with Points: Minimum 100 Points required when using Pay with Points. Payment surcharge may apply. Virgin Australia fare rules apply to Pay with Points flight bookings. Virgin Australia Business Flyer membership terms and conditions apply. When using Pay with Points as your payment method for Economy X upgrades and additional baggage fees, the full amount of these items must be paid in Points.

11. Earning Points with Velocity Frequent Flyer: If the individual flying with Virgin Australia or a partner airline is a Velocity Frequent Flyer member, they may also earn Velocity Points on eligible flights in accordance with the Velocity membership Terms and Conditions.

12. Virgin Australia Business Flyer has multiple Tier Levels. The Tier Level determines the types of Program Benefits the Virgin Australia Business Flyer member is entitled to access. Certain Program Benefits may only be provided to a specific Tier Level. Please see our website https://virginaustralia.com/businessflyer and Terms and Conditions for information on the Program Benefits. The Program Benefits are incorporated into these Terms.

13. Points Transfer: Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 100 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member.