Redeem Your Flight Credits

Expiry dates for Standard credits issued between 21 April 2020 and 31 July 2022 have been updated and are available to book and fly by 30 June 2025.

Please visit our FAQ page for details or to find your Travel Bank Details.




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Terms and conditions

Book Early Fares:

1Fares are on sale until 11:59pm AEST 23 July 2024 unless sold out prior. Travel periods and conditions apply. Subject to availability.

WA Dream sale:

2Fares are on sale until 03 November 2024 unless sold out prior for selected one-way flights on selected travel dates in 2024 for Economy Choice fares only. Fares booked for travel from 30 April 2024 onwards have a 21 day advance purchase restriction. Travel periods apply and fares are subject to availability. $219 Fares are for flights departing Perth to Broome or Broome to Perth and are for travel from 15 April 2024 until 24 November 2024. Price is based on a one-way Economy Choice fare booked on For full terms and conditions, click here.

Drive your way to win:

3The Promoter is CLA Trading Pty Ltd (trading as Europcar Australia) (ABN 81 082 220 399) of registered address 189 South Centre Road, Tullamarine, VIC 3043 (Promoter). The Promotion commences at 12:01 am AEST on 10 May 2024 and ends at 11:59 pm AEST on 13 June 2024 (Promotion Period). Entry is open to anyone residing in Australia or New Zealand (Entrants), except employees of the Promoter and its related bodies corporate, employees of agencies and third parties associated with this Promotion, and their immediate families (Entrants). To enter the Promotion, Entrants must, during the Promotion Period, book (either pay later or pay now) an eligible Europcar car rental via Virgin Australia's Rocket Travel partner website between 10 May 2024 and 13 June 2024 for pick up from 10 May 2024 and drop off by 20 September 2024. The booking must not be cancelled during or after the Promotion Period at any time. There is one prize to be won (Prize).  Prize consists of 4 x return Australia domestic or Australia to Queenstown Economy Choice flights with Virgin Australia to an eligible destination of the Winner’s choice, 1 x Europcar car hire voucher and 200,000 Velocity Frequent Flyer Points. The total Prize value is AUD$10,220 (including GST). A Winner may not substitute, assign, exchange, transfer or redeem the Prize for cash. Full competition terms and conditions can be accessed at . Authorised under SA Permit Number: T24/651, NSW Permit Number: TP/03457 and ACT Permit Number TP 24/00834.

Best Cabin Crew:

*Virgin Australia was awarded the Best Cabin Crew for the sixth year at the 2024 Airline Excellence Awards. Judged by industry experts with over 100 years of combined experience in aviation, the awards bring together four major international industry and government safety audits alongside demonstrable leadership in the areas of innovation, value and passenger comfort. Find out more here.

Economy X Terms and Conditions:

^Priority Boarding is offered where available.  Economy X seats are limited and may be sold out on selected travel dates. The applicable Economy X fee may vary based on time of purchase, and will be charged in the currency of the origin specified in your booking or purchase. Fees are per person, per sector. Payment surcharge may apply. Economy X is only available on flights operated by Virgin Australia. Product inclusions may vary based on departure airport and aircraft type. If you are in an Economy X seat in an Exit Row, you must accept the Exit Row Safety Conditions, or you may be moved to a standard Economy seat. You may be eligible for a refund of Economy X fees in certain circumstances, including under the Australian Consumer Law. See full Economy X Terms and Conditions.

Get lost in island paradise:

#Melbourne to Bali (Denpasar) and Sydney to Bali (Denpasar) are on sale until 03 July 2024. Gold Coast to Bali (Denpasar) are on sale until 19 June 2024. All other fares are on sale until further notice. Travel periods and conditions apply. Subject to availability.