Terms and conditions
1 Fare Advantage Terms and Conditions: Fare Advantage discounts are available to all registered Virgin Australia accelerate clients in selected booking classes (see “Savings” tab on this page for further information regarding eligibility and specific Fare Advantage Discounts). All flights must be booked via the Virgin Australia Corporate Portal, the Virgin Australia Guest Contact Centre or a registered self-ticketing Travel Management Company and are not available via the Virgin Australia public website. For information on how to register your travel management company, please contact the Virgin Australia accelerate team at email@example.com. Fare advantage discounts apply to Eligible Services sold with the ‘VA’ designator and which are operated by Virgin Australia. See applicable accelerate terms and conditions for more information. Fare Advantage discounts do not apply to any bookings made via the Virgin Australia conference and group travel area and cannot be combined with any other Unpublished Fares and Promotional Fares. Fare Advantage discounts are available on all domestic flights, Trans Tasman and international short haul flights using Virgin Australia only. Fare Advantage discounts will not be applied to sale fares or other tactical fares Virgin Australia offers from time to time. If you have any questions regarding sale fares, tactical fares or the application of Fare Advantage discounts, please contact the Virgin Australia accelerate team.
2 For further detail regarding the Virgin Australia lounge benefits, please see Schedule 2, section (C) ‘Virgin Australia Lounge Benefits’ in the applicable accelerate terms and conditions. International short haul discounts exclude flights between Australia and New Zealand. For further information please refer to the applicable accelerate terms and conditions.
3 Status Credits cannot be earned on all fare classes. Status Credits can only be earned on eligible flights, marketed and operated by Virgin Australia and/or a Velocity airline partner. Find out which fare classes earn Status Credits . Status Credits cannot be earned in other fare classes, unless advised otherwise. Status Credits accrual is based on single flight segments that consist of individual flight numbers. An itinerary that involves a change in aircraft but retains the same flight number is considered a single flight segment. An itinerary that consists of a change in flight numbers, even if the same aircraft is used for the entire itinerary, is considered two flight segments. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our partner airlines will earn Status Credits based on original purchased fare class.