Domestic fares

The following fares are applicable to bookings made on or after 19 August 2021. For bookings made on or before 18 August 2021, see our previous fares.

Fare options

Fare inclusions

Extras for Velocity members

Changes and cancellations

Fare options

Lite

Just bring your carry on, we'll save you a seat.

Choice

Pick your seat and bring a checked bag for the ride.

Flex

Flexibility if plans change. Pick a seat and check your bag.

Business

Enjoy extra space, premium comforts and priority perks.

How do you want to fly today?

Because no two trips are the same, we’re giving you options based on what you need. It's your flight, your way.

Are you a Velocity Frequent Flyer member with status? See your extra fare inclusions.

The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. These are in addition to your rights under the Australian Consumer Law.

Your ability to change and cancel your booking is set out in your fare rules. View the change and cancellation rules and fees.

	Lite	Choice	Flex	Business
Cabin class	Economy	Economy	Economy	Business
Food onboard	Complimentary water, tea and coffee¹. Food and drinks will be available for purchase from our onboard menu.			Included
In-flight entertainment	Included	Included	Included	Included
Carry-on baggage	7kg total (2 pieces max.)	7kg total (2 pieces max.)	7kg total (2 pieces max.)	14kg total (2 pieces max.)
Checked baggage	Available for purchase	1 x 23kg	1 x 23kg	2 x 32kg
Choose your Standard seat	Available for purchase	Included	Included	Included
Access to the Virgin Australia Lounge²	Not included. Lounge access is available to Velocity Gold and Platinum members and Virgin Australia Lounge members.			Included
Priority check-in, boarding and baggage³	Not included	Not included	Not included	Included where available
Enjoy up to 40% extra legroom in Economy.	Available for purchase	Available for purchase	Available for purchase
Preferred Seat	Available for purchase	Available for purchase	Available for purchase
UpgradeMe	Eligible	Eligible	Eligible

¹Hot drinks will be offered based on operational considerations and will not be served in the event of turbulence.

² If you hold a single entry Lounge pass or have purchased a Lounge membership, you are entitled to Lounge entry. Lounge access is subject to the Virgin Australia Lounge terms and conditions.

³Priority boarding available at selected airports.

Enjoy extra rewards as a Velocity member

Earn, redeem and enjoy extra perks as a Velocity member when you travel in an eligible fare class with Virgin Australia.

	Lite	Choice	Flex	Business
Velocity Points	Earn 5 Velocity Points per $1 you spend
Velocity Status Credits	Earn Status Credits when you travel on eligible fares with Virgin Australia
Velocity Points Bonus	Not included	Available to Platinum (100%), Gold (75%) and Silver (50%) members
Velocity Fly Ahead	Not included	Available to Platinum members. Available to Gold members until 19 November 2021.	Available to Platinum and Gold members
Eligible sectors	No	Yes	Yes	Yes
Upgrade using Points	No	Yes	Yes
Status carry-on baggage allowance	Included for Platinum and Gold members
Status checked baggage allowance	Not included	Included	Included	Included
Choose your seat	Available to Platinum members	Included	Included	Included
Access to the Virgin Australia Lounge²	Available to Platinum and Gold members or members with a single entry Lounge pass.			Included
Priority check-in, boarding and baggage³	Available to Platinum and Gold members			Included where available

¹ Hot drinks may not be served in the event of turbulence.

² If you hold a single entry Lounge pass or have purchased a Lounge membership, you are entitled to Lounge entry. Lounge access is subject to the Virgin Australia Lounge terms and conditions and lounge rules.

³Priority boarding available at selected airports.

Change or cancel your flight

The information below sets out change and cancellation rules that are applicable for all bookings including those made using Future Flight credits and Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.

Some fare rules are different for bookings made using Future Flight credits or Velocity Points + Pay. These conditions are listed below. Bookings made using Future Flight credits are also subject to the Future Flight Credits terms of use.

Change your flight

If you make changes to your upcoming flight, the below change fees may apply.

Change fees apply per person, per booking. The same change fees apply to Future Credit fares and bookings made with Velocity Points + Pay. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law.

All Virgin Australia airfares are subject to change without notice. If you change your booking, your new fare may be more expensive than the original fare paid.

My flight was changed by Virgin Australia

	Lite	Choice or Choice Future Credit fare	Flex or Flex Future Credit fare	Business or Business Future Credit fare
Fare class	M	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with changing your flight
More than 14 days prior to scheduled departure	$99 fee* plus fare difference	$99 fee^~ plus fare difference	No fee plus fare difference	No fee plus fare difference
Up to midnight prior to scheduled departure	$99 fee* plus fare difference	$99 fee* plus fare difference	No fee plus fare difference	No fee plus fare difference
Prior to scheduled departure	Loss of fare	$99 fee* plus fare difference	No fee plus fare difference	No fee plus fare difference
After scheduled flight departure	Not permitted

*For bookings made with Virgin Australia prior to 17 November 2022, for domestic and international short haul flights operated by Virgin Australia, the fee will be $80 plus fare difference for the first change a guest makes to their booking, and any subsequent changes will be subject to the fees outlined the table above.

*For bookings made with Virgin Australia between 17 November 2022 and 24 May 2023, for domestic and international short haul flights operated by Virgin Australia, the fee will be $89 plus fare difference for the first change a guest makes to their booking, and any subsequent changes will be subject to the fees outlined the table above.

^~For bookings made with Virgin Australia prior to 1 September 2023, for domestic and international short haul flights operated by Virgin Australia, the fee will be $0 plus fare difference for the first change a guest makes to their booking, and any subsequent changes will be subject to the fees outlined the table above.

I paid for my flight with Velocity Points

The Virgin Australia fare rules apply for Virgin Australia Any Seat or Points + Pay bookings made in Lite, Choice, Flex and Business class.
The ability to obtain a refund of Points will depend on the fare type purchased and this is only available for Business and Flex fares – fees may apply.
Please refer to the Virgin Australia fare rules above to learn more about fares which permit a refund in Points, fees that apply and where a Points refund is not possible.
If you have booked a combination of a Reward Seat and used Points for an Any Seat, please refer the change and cancellation policy here.

I need to change the name on my booking

If you are transferring your upcoming flight reservation to another passenger, the below change fees may apply.

Change fees apply per person, per booking.

I need to make a correction

	Lite	Choice or Choice Future Credit fare	Flex or Flex Future Credit fare	Business or Business Future Credit fare
Prior to scheduled departure	Not permitted	$99 fee*	No fee	No fee

Cancel your flight

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law.

My flight was cancelled by Virgin Australia

	Lite	Choice	Flex	Business
Fare class	M	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with cancelling your flight
Receive a travel credit	Loss of fare	$99 fee^{^}	No fee	No fee
Refund to original form of payment	Loss of fare	Loss of fare	$99 fee^{^}	No fee
The above fees and refund options apply for cancellations made prior to scheduled departure. ^For bookings made with Virgin Australia prior to 17 November 2022, for domestic and international short haul flights operated by Virgin Australia, the fee will be $80, unless the booking has been changed on or after 17 November 2022, in which case the cancellation fee in the table above will apply. ^For bookings made with Virgin Australia between 17 November 2022 and 24 May 2023, for domestic and international short haul flights operated by Virgin Australia, the fee will be $89, unless the booking has been changed on or after 25 May 2023, in which case the cancellation fee in the table above will apply.

No shows

Our fares are not refundable in the event of a no-show, unless we did not communicate any relevant flight changes to you or your travel agent in line with the Guest Compensation Policy or if you are otherwise entitled to request a refund under the ACL.

Your ticket will be forfeited and classified as a no show if:

You fail to board a flight regardless of whether or not you have checked in.
You have checked in but failed to contact Virgin Australia for assistance in cancelling your flight.

I booked with Future Flight credits

	Choice Future Credit fare	Flex Future Credit fare	Business Future Credit fare
Fare class	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with cancelling your flight
Receive a travel credit*	$99 fee^{^}	No fee	No fee
Refund to original form of payment	Not permitted	Not permitted	Not permitted
The above fees and refund options apply for cancellations made prior to scheduled departure. * Cancellation permitted to Future Flight credit only. Any amount paid for using a credit or debit card will be included in the value of the Future Flight credit. ^For bookings made with Virgin Australia prior to 17 November 2022, for domestic and international short haul flights operated by Virgin Australia, the fee will be $80, unless the booking has been changed on or after 17 November 2022, in which case the cancellation fee in the table above will apply. ^For bookings made with Virgin Australia between 17 November 2022 and 24 May 2023, for domestic and international short haul flights operated by Virgin Australia, the fee will be $89, unless the booking has been changed on or after 25 May 2023, in which case the cancellation fee in the table above will apply.

I booked with Velocity Points

	Lite	Choice or Choice Future Credit fare	Flex or Flex Future Credit fare	Business or Business Future Credit fare
Fare class	M	R, E, O, N, V, P, Q, T, I, S	Y, B, W, H, K, L	D, C, J
Flexibility with cancelling your flight
Receive a travel credit^{^}	Loss of fare	$99 fee^~	No fee	No fee
Refund to original form of payment⁺	Loss of fare	Loss of fare	$99 fee^~	No fee
The above fees and refund options apply for cancellations made prior to scheduled departure. ^ Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees. ⁺ For refund to original form of payment including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees. ~ For bookings made with Virgin Australia prior to 17 November 2022, for domestic and international short haul flights operated by Virgin Australia, the fee will be $80, unless the booking has been changed on or after 17 November 2022, in which case the cancellation fee in the table above will apply. ^For bookings made with Virgin Australia between 17 November 2022 and 24 May 2023, for domestic and international short haul flights operated by Virgin Australia, the fee will be $89, unless the booking has been changed on or after 25 May 2023, in which case the cancellation fee in the table above will apply.

When you make a booking, change or cancel your flight, the below fees and surcharges may apply.

Guest Contact Centre fee - $40 per person

Airport Service fee - $40 per person, per ticket

Velocity Membership Contact Centre fee - $40 or 5,200 Points (Points + Pay or Any Seat)

Card payment fee (payment surcharge)

Payment fees apply when paying for your flight via credit or debit card. View our payment fees breakdown here.

To maximise customer choice we offer the ability to avoid paying a card payment fee (payment surcharge) online by paying your booking in full using the POLi Direct Payment option, or call the Guest Contact Centre with a gift voucher.

Our fare types

Explore your fare inclusions and flexibility across our Domestic and International fares.

Baggage

Find information on your baggage allowance when travelling on the Virgin Australia network.

Cabin classes

Enjoy the value-for-money comfort of Economy Class or travel in supreme comfort with personalised service in Business Class.

Fare types

Fare options

Lite

Choice

Flex

Business

How do you want to fly today?

Enjoy extra rewards as a Velocity member

Change or cancel your flight