Have you previously cancelled a trip in exchange for flight credits?
Learn how to book your next journey with future flight credits or standard credits, and how to use your travel bank.
We have extended the expiry date of Future Flight credits. Your credits will be available to make bookings for travel up to 31 December 2023.
Future flight credits
Booked a trip on or before 20 April 2020? You’ll get a Future Flight credit for impacted services.
Standard credits
Booked a trip on or after 21 April 2020? You’ll get a Standard credit under the rules of your fare.
Travel bank
This is where we hold your Future Flight and Standard credits. Find out how to use them.
Log in to your travel bank