Virgin Australia Cargo is part of the Virgin Australia Group, an award-winning major Australian airline group that operates domestic and international regular passenger services, charter and cargo services and the loyalty program Velocity Frequent Flyer.
We provide services for major cargo distributors, corporate shippers and individuals, including the transportation of animals. We have access to specialist cargo handling terminals in all major airports across Australia, catering to a range of different customer requirements.
Perishable products Lodgement today, uplifted and available at destination as booked. (Includes periodic publications)
Virgin Australia Cargo can offer Express and General Cargo services to New Zealand and Pacific destinations for IATA registered freight forwarders.
Animals, Dangerous Goods and Perishable Goods Cargo Services are also available in accordance with applicable conditions of carriage and customs laws. Please note, Virgin Australia does not transport greyhounds on flights to Asia.
Any cargo (including items of mail) that has originated in or passed through the Republic of Yemen, Federal Republic of Somalia, the Arab Republic of Egypt, the Syrian Arab Republic and/or Turkey will not be taken onto, or carried on, any passenger aircraft operated by Virgin Australia Airlines.
New account enquiries Send your enquiry to firstname.lastname@example.org and our Internal Sales Team will be in touch right away!
New and existing account holders Phone 13 82 87 for Customer Service including booking assistance, track and trace functions, capacity queries and more. Existing Virgin Australia Cargo account holders can log in to the Cargo Booking Portal to directly book freight and raise an Air Waybill. Log in to the Cargo Booking Portal.
One-off shipments Please contact our Virgin Australia Cargo Contact Centre on 13 82 87. We will take payment by way of credit card and complete your booking for you.
Within Australia For all enquiries and to speak with the friendly Virgin Australia Cargo team, please call: 13 82 87 Or email email@example.com.
New Zealand and Asia-Pacific For tailored commercial cargo services to NZ & Asia Pacific destinations please call 1300 795 111 or email the relevant city below:
From within New Zealand, please call +64 9256 8201 or email VirginAustraliaCargo.AKL@mncaviation.aero Please note: individuals shipping to these locations will need to engage a freight forwarder to assist with customs and import/export compliance.
US, UK, Europe and Middle East For tailored commercial cargo services to and from USA destinations please call 1300 795 111 or email the relevant city below: