We want to ensure your journey with us is seamless, from determining travel and entry requirements to booking a flight with credits, find everything you need to know about travelling with us.
We have extended the expiry date of Future Flight credits and standard credits due to expire before 30 January 2023. Your credits will be available to make bookings until 31 January 2023, and can be used for travel up to 27 December 2023.
Your peace of mind is our priority
To make your flight as worry-free as possible, here’s what you can expect.
Contactless check in You can do it online or through our app for domestic travel.
Question time We make sure everyone does a pre-departure COVID-19 health questionnaire.
High Efficiency Particular Air (HEPA) filtration Just a fancy way of saying that we scientifically clean the air.
We keep it clean We frequently sanitise high touch and traffic areas, along with rigorous nightly cleaning.
Travel has changed. But we haven’t.
We’re just as committed to you as we’ve always been. And while we’ve had to make ongoing changes to our services, it’s always about keeping you, our team and the community safe.
Check back here for the most up-to-date news on travelling with us during COVID-19. We also recommend visiting your State or Territory health department website (below) as your primary source of information.
Final thing. Make sure you get medical help if you think you’re showing any symptoms. You can also call the National Coronavirus Helpline on 1800 020 0 80 if you need more information.
Get your travel on
With everything opening up again, it’s high time to find out where you can jet off to.