International Long Haul Fare Types

Australia to North America

Fare Summary	This is our standard Economy fare. Saver fares include 2 pieces of baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	6 months
Stopovers	If you are travelling in T, Q, V class the following applies: 1 free stopover permitted in Sydney, Brisbane, Melbourne Los Angeles only (local taxes and fees may be payable) 1 additional stopover permitted for payment of AUD135 each plus any local taxes and fees If you are travelling in N, E class the following applies: 1 free stopover permitted (local taxes and fees may be payable) 1 additional stopover permitted for payment of AUD135 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T, Q, V class the following applies: AUD200 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: AUD60 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in T, Q, V class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD200 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD60 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q, V class the following applies: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to Travel Bank If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD330 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Hawaii

Fare Summary	This is our standard Economy fare. Saver fares include 2 pieces of baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	6 months
Stopovers	If you are travelling in T, Q, V class the following applies: 1 free stopover permitted in Sydney, Brisbane, Melbourne Los Angeles only (local taxes and fees may be payable) 1 additional stopover permitted for payment of AUD135 each plus any local taxes and fees If you are travelling in N, E class the following applies: 1 free stopover permitted (local taxes and fees may be payable) 1 additional stopover permitted for payment of AUD135 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T, Q, V class the following applies: AUD200 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: AUD60 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in T, Q, V class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD200 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD60 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q, V class the following applies: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to Travel Bank If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD330 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 18 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Europe/Middle East via Abu Dhabi

Fare Summary	This is our standard Economy fare. Saver fares include 2 pieces of baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	1 free stopover permitted (local taxes and fees may be payable) 1 additional stopover permitted for a payment of AUD125, plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD50 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Flexi, Premium or Business fare type AUD50 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q, V class the following applies: Permitted up to 24 hours before scheduled departure time AUD330 and any residual refunded to original form of payment If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Singapore (Operated by EY)

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T the following applies: Not permitted If you are travelling in Q, V class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in T, Q, V class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q, V class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Singapore (Operated by SQ)

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	35 days
Stopovers	When departing from Adelaide, Melbourne, Sydney, Darwin or Perth to Singapore: Not permitted When departing from any other location to Singapore 2 free stopover permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T class the following applies: Not permitted If you are travelling in Q class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in Q class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Europe, via Singapore

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	3 months
Stopovers	When departing from Adelaide, Darwin or Perth to Europe: 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees When departing from any other location to Europe 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T class the following applies: Not permitted If you are travelling in Q class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in Q class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to South East Asia, via Singapore

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not permitted
Maximum Stay	35 days
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to South East Asia: 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees When departing from any other location to South East Asia 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T class the following applies: Not permitted If you are travelling in Q class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in Q class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to North Asia, via Singapore

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	35 days
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to North Asia: 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees When departing from any other location to North Asia 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T class the following applies: Not permitted If you are travelling in Q class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in Q class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q class the following applies: Not permitted – Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to South Asian Sub Continent, via Singapore

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	3 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to South Asian Sub Continent: 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees When departing from any other location to South Asian Sub Continent 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T class the following applies: Not permitted If you are travelling in Q class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in Q class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Asia, via Abu Dhabi

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not permitted
Maximum Stay	3 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T class the following applies: Not permitted If you are travelling in Q, V class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in Q, V class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q, V class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Africa, via Singapore

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	3 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to Africa: 2 free stopovers permitted only in Singapore (local taxes and fees may be payable) When departing from any other location to Africa 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T class the following applies: Not permitted If you are travelling in Q class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in Q class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Africa, via Abu Dhabi

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	3 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in T class the following applies: Not permitted If you are travelling in Q, V class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in Q, V class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in T, Q, V class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Hong Kong (Virgin Atlantic direct)

Fare Summary	This is our standard Economy fare. Saver fares include baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	3 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in Q, V class the following applies: AUD25 plus any fare difference New ticket must be of equal or higher value If you are travelling in N, E class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in T, Q, V class the following applies: Must upgrade to the Flexi, Premium or Business fare type AUD25 plus any fare difference If you are travelling in N, E class the following applies: Must upgrade to the Flexi, Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in Q, V class the following applies: Non refundable If you are travelling in N, E class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

General Information:

When booking are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking
Depending upon what fares are available the fare for your changed booking may be higher than the original.
You must pay any fare difference between the fare of your changed booking and the original fare.
Refund will be dependent on the rules of your original fare purchased
Fare downgrading is not permitted
Child/Infant must be accompanied in the same cabin on all flights by an adult. For flights to Hawaii this is 19 or older otherwise it is 15 older.
All fees and surcharges are per person, per ticket

* Before departure – these rules apply before any travel has commenced. After departure – these rules apply once a segment has been flown by the guest. No-Show – this is when a guest has a booking on a flight but does not travel. For partially flown flights the residual amount will be the difference between the original fare paid less the total fare amount of the flights flown.

Australia to North America

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of 2 pieces up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	If you are travelling in L, K, H class the following applies: 2 free stopovers permitted (local taxes and fees may be payable) 2 additional stopover permitted for payment of AUD135 each plus any local taxes and fees If you are travelling in B, Y class the following applies: 4 free stopovers permitted (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in L, K, H class the following applies: AUD60 plus any fare difference New ticket must be of equal or higher value If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type AUD60 plus any fare difference If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time If you are travelling in L, K, H class the following applies: Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in L, K, H class the following applies: Permitted up to 24 hours before scheduled departure time AUD330 and any residual refunded to original form of payment If you are travelling in B, Y class the following applies: No Fee and any residual refunded to original form of payment After departure: If you are travelling in L, K, H class the following applies: Non refundable If you are travelling in B, Y class the following applies: No Fee and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Not applicable - ticket can be cancelled at any time before or after schedule departure time for no fee Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above Child discount does not apply to cancel fee. Infant without a seat cancellation is free.
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Hawaii

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of 2 pieces up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	If you are travelling in L, K, H class the following applies: 2 free stopovers permitted (local taxes and fees may be payable) 2 additional stopover permitted for payment of AUD135 each plus any local taxes and fees If you are travelling in B, Y class the following applies: 4 free stopovers permitted (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in L, K, H class the following applies: AUD60 plus any fare difference New ticket must be of equal or higher value If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type AUD60 plus any fare difference If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time If you are travelling in L, K, H class the following applies: Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in L, K, H class the following applies: Permitted up to 24 hours before scheduled departure time AUD330 and any residual refunded to original form of payment If you are travelling in B, Y class the following applies: No Fee and any residual refunded to original form of payment After departure: If you are travelling in L, K, H class the following applies: Non refundable If you are travelling in B, Y class the following applies: No Fee and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Not applicable - ticket can be cancelled at any time before or after schedule departure time for no fee Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 19 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Europe/Middle East via Abu Dhabi

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not permitted
Maximum Stay	12 months
Stopovers	If you are travelling in L, K, H class the following applies: 2 free stopovers permitted (local taxes and fees may be payable) 2 additional stopover permitted for payment of AUD125 each plus any local taxes and fees If you are travelling in B, Y class the following applies: 4 free stopovers permitted (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time If you are travelling in L, K, H class the following applies: AUD50 plus any fare difference New ticket must be of equal or higher value If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type AUD50 plus any fare difference If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time If you are travelling in L, K, H class the following applies: Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. If you are travelling in B, Y class the following applies: No fee plus any fare difference New ticket must be of equal or higher value Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in L, K, H class the following applies: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to original form of payment If you are travelling in B, Y class the following applies: No Fee and any residual refunded to original form of payment Permitted after departure: If you are travelling in L, K, H class the following applies: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to original form of payment If you are travelling in B, Y class the following applies: No Fee and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: N/A - ticket can be cancelled at any time before or after schedule departure time for no fee Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Singapore (Operated by EY)

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free.
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L, K, H class the following applies: Non refundable If you are travelling in B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Singapore (Operated by SQ)

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in L, K class the following applies: 35 days If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 6 months
Stopovers	When departing from Adelaide, Melbourne, Sydney, Darwin or Perth to Singapore: Not permitted When departing from any other location to Singapore 2 free stopover permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted Within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Europe, via Singapore

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in L, K class the following applies: 3 months If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 12 months
Stopovers	When departing from Adelaide, Darwin or Perth to Europe: 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees When departing from any other location to Europe 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to South East Asia, via Singapore

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in L, K class the following applies: 35 days If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to South East Asia: 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees When departing from any other location to South East Asia 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to North Asia, via Singapore

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in L, K class the following applies: 35 days If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to North Asia: 2 stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees When departing from any other location to North Asia 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below.
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to South Asian Sub Continent, via Singapore

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in L, K class the following applies: 3 months If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to South Asian Sub Continent: 2 free stopovers permitted only in Singapore for a payment of USD30 each plus any local taxes and fees When departing from any other location to the South Asian Sub Continent 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Asia, via Abu Dhabi

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in L, K class the following applies: 3 months If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time If you are travelling in L, K, H class the following applies: Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Africa, via Singapore

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not permitted
Maximum Stay	If you are travelling in L, K class the following applies: 3 months If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free.
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Africa, via Abu Dhabi

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in L, K class the following applies: 3 months If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time If you are travelling in L, K, H class the following applies Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Child discount does not apply to No-Show fee. Infant without a seat No-Show is free.
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Hong Kong (Virgin Atlantic direct)

Fare Summary	This is our flexible Economy fare. Flexi fares give you the flexibility, on selected flights, to make changes Permitted after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg. Selected Flexi fares are refundable, subject to fees.
Cabin Class	Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in L, K class the following applies: 3 months If you are travelling in H class the following applies: 6 months If you are travelling in B, Y class the following applies: 12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: If you are travelling in L, K, H class the following applies: Must upgrade to the Y class Flexi, Premium or Business fare type No fee plus any fare difference If you are travelling in B, Y class the following applies: No-Show fee of AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: If you are travelling in L class the following applies: Not permitted – Non refundable If you are travelling in K, H, B, Y class the following applies: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: If you are travelling in L, K, H class the following applies: Ticket must be cancelled at least 24 hours prior to departure time or any segment. In the event of a No-Show any fare paid will be forfeited If you are travelling in B, Y class the following applies: Cancellation fee AUD120 plus No-Show fee of AUD120 Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

General Information:

When booking are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking
Depending upon what fares are available the fare for your changed booking may be higher than the original.
You must pay any fare difference between the fare of your changed booking and the original fare.
Refund will be dependent on the rules of your original fare purchased
Fare downgrading is not permitted
Child/Infant must be accompanied in the same cabin on all flights by an adult. For flights to Hawaii this is 19 or older otherwise it is 15 older.
All fees and surcharges are per person, per ticket

Australia to North America

Fare Summary	This is our discount Premium Economy fare. Premium Saver fares include luxuries such as a wider seat, extra legroom, 2 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Premium Saver fare there are restrictions on changes and cancellations which are subject to fees. Premium Saver fares are non-refundable.
Cabin Class	Premium Economy
Minimum Stay	Not applicable
Maximum Stay	If you are travelling in O class the following applies: 6 months If you are travelling in R class the following applies: 12 months
Stopovers	1 free stopover permitted (local taxes and fees may be payable) 1 additional stopover permitted for payment of AUD135 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD200 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Premium or Business fare type AUD200 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in O class the following applies: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to Travel Bank If you are travelling in R class the following applies: Permitted up to 24 hours before scheduled departure time AUD330 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Hawaii

Premium Saver is not available on this route

Australia to Europe/Middle East via Abu Dhabi

Fare Summary	This is our discount Premium Economy fare. Premium Saver fares include luxuries such as a wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Premium Saver fare there are restrictions on changes and cancellations which are subject to fees. Premium Saver fares are non-refundable.
Cabin Class	Premium Economy
Minimum Stay	Not permitted
Maximum Stay	12 months
Stopovers	1 free stopover permitted (local taxes and fees may be payable) 1 additional stopover permitted for a payment of AUD125, plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD50 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Premium or Business fare type AUD50 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Singapore (Operated by EY)

Premium Saver is not available on this route

Australia to Singapore (Operated by SQ)

Premium Saver is not available on this route

Australia to Europe, via Singapore

Premium Saver is not available on this route

Australia to South East Asia, via Singapore

Premium Saver is not available on this route

Australia to North Asia, via Singapore

Premium Saver is not available on this route

Australia to South Asian Sub Continent, via Singapore

Premium Saver is not available on this route

Australia to Asia, via Abu Dhabi

Fare Summary	This is our discount Premium Economy fare. Premium Saver fares include luxuries such as a wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Premium Saver fare there are restrictions on changes and cancellations which are subject to fees. Premium Saver fares are non-refundable.
Cabin Class	Premium Economy
Minimum Stay	Not permitted
Maximum Stay	If you are travelling in O class the following applies: 6 months If you are travelling in R class the following applies: 12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD25 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Premium or Business fare type AUD25 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Africa, via Singapore

Premium Saver is not available on this route

Australia to Africa, via Abu Dhabi

Fare Summary	This is our discount Premium Economy fare. Premium Saver fares include luxuries such as a wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Premium Saver fare there are restrictions on changes and cancellations which are subject to fees. Premium Saver fares are non-refundable.
Cabin Class	Premium Economy
Minimum Stay	Not permitted
Maximum Stay	If you are travelling in O class the following applies: 6 months If you are travelling in R class the following applies: 12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD25 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Premium or Business fare type AUD25 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Hong Kong (Virgin Atlantic direct)

Fare Summary	This is our discount Premium Economy fare. Premium Saver fares include luxuries such as a wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Premium Saver fare there are restrictions on changes and cancellations which are subject to fees. Premium Saver fares are non-refundable.
Cabin Class	Premium Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD25 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Premium or Business fare type AUD25 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

General Information:

When booking are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking
Depending upon what fares are available the fare for your changed booking may be higher than the original.
You must pay any fare difference between the fare of your changed booking and the original fare.
Refund will be dependent on the rules of your original fare purchased
Fare downgrading is not permitted
Child/Infant must be accompanied in the same cabin on all flights by an adult. For flights to Hawaii this is 19 or older otherwise it is 15 older.
All fees and surcharges are per person, per ticket

Australia to North America

Fare Summary	This is our fully flexible Premium Economy fare. Premium fares include luxuries such as wider seat, extra legroom, 2 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. Guests flying Premium can also make flight changes up to 24hrs after departure without incurring fees. Premium fares are fully refundable
Cabin Class	Premium Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	4 free stopovers permitted (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No Fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No Fee plus any fare difference New ticket must be of equal or higher value Permitted after scheduled departure time No Fee plus any fare difference New ticket must be of equal or higher value
Booking Cancellation and No-shows *	Before departure: No Fee and any residual refunded to original form of payment Permitted after departure: No Fee and any residual refunded to original form of payment No-Show: Not applicable - (ticket can be cancelled at any time before or after schedule departure time for no fee
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Hawaii

Premium Saver is not available on this route

Australia to Europe/Middle East via Abu Dhabi

Fare Summary	This is our fully flexible Premium Economy fare. Premium fares include luxuries such as wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. Guests flying Premium can also make flight changes up to 24hrs after departure without incurring fees. Premium fares are fully refundable
Cabin Class	Premium Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	4 free stopovers permitted (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No Fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No Fee plus any fare difference New ticket must be of equal or higher value Permitted after scheduled departure time No Fee plus any fare difference New ticket must be of equal or higher value Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: No Fee and any residual refunded to original form of payment Permitted after departure: No Fee and any residual refunded to original form of payment No-Show: Not applicable - ticket can be cancelled at any time before or after schedule departure time for no fee
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Singapore (Operated by EY)

Premium Saver is not available on this route

Australia to Singapore (Operated by SQ)

Premium Saver is not available on this route

Australia to Europe, via Singapore

Premium Saver is not available on this route

Australia to South East Asia, via Singapore

Premium Saver is not available on this route

Australia to North Asia, via Singapore

Premium Saver is not available on this route

Australia to South Asian Sub Continent, via Singapore

Premium Saver is not available on this route

Australia to Asia, via Abu Dhabi

Fare Summary	This is our fully flexible Premium Economy fare. Premium fares include luxuries such as wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. Guests flying Premium can also make flight changes up to 24hrs after departure without incurring fees. Premium fares are fully refundable
Cabin Class	Premium Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No Fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD120 plus any fare difference New ticket must be of equal or higher value Permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Before departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment Permitted after departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD120 and any residual refunded original form of payment. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Africa, via Singapore

Premium Saver is not available on this route

Australia to Africa, via Abu Dhabi

Fare Summary	This is our fully flexible Premium Economy fare. Premium fares include luxuries such as wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. Guests flying Premium can also make flight changes up to 24hrs after departure without incurring fees. Premium fares are fully refundable
Cabin Class	Premium Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No Fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD120 plus any fare difference New ticket must be of equal or higher value Permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free.
Booking Cancellation and No-shows *	Before departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment Permitted after departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD120 and any residual refunded original form of payment. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Hong Kong (Virgin Atlantic direct)

Fare Summary	This is our fully flexible Premium Economy fare. Premium fares include luxuries such as wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. Guests flying Premium can also make flight changes up to 24hrs after departure without incurring fees. Premium fares are fully refundable
Cabin Class	Premium Economy
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD120 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation Fee AUD120 plus No-Show Fee AUD120. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

General Information:

When booking are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking
Depending upon what fares are available the fare for your changed booking may be higher than the original.
You must pay any fare difference between the fare of your changed booking and the original fare.
Refund will be dependent on the rules of your original fare purchased
Fare downgrading is not permitted
Child/Infant must be accompanied in the same cabin on all flights by an adult. For flights to Hawaii this is 19 or older otherwise it is 15 older.
All fees and surcharges are per person, per ticket

Australia to North America

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, 3 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	1 free stopover permitted (local taxes and fees may be payable) 1 additional stopover permitted for payment of AUD135 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD200 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type AUD200 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in I class the following applies: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to Travel Bank If you are travelling in D class the following applies: Permitted up to 24 hours before scheduled departure time AUD330 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 19 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Hawaii

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, 3 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	1 free stopover permitted (local taxes and fees may be payable) 1 additional stopover permitted for payment of AUD135 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD200 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type AUD200 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: If you are travelling in I class the following applies: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to Travel Bank If you are travelling in D class the following applies: Permitted up to 24 hours before scheduled departure time AUD330 and any residual refunded to original form of payment After departure: Not permitted - Non refundable No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 18 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Europe/Middle East via Abu Dhabi

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	1 free stopover permitted (local taxes and fees may be payable) 1 additional stopover permitted for a payment of AUD125, plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time AUD50 plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type AUD50 plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD200 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Singapore (Operated by EY)

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 32kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Singapore (Operated by SQ)

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Melbourne, Sydney, Darwin or Perth to Singapore: Not permitted When departing from any other location to Singapore: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Europe, via Singapore

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Darwin or Perth to Europe: 2 stopovers permitted only in Singapore for a maximum of 14 days and payment of USD39 each plus any local taxes and fees When departing from any other location to Europe: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 stopovers permitted only in Singapore for a maximum of 14 days and payment of USD39 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to South East Asia, via Singapore

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to South East Asia: 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees When departing from any other location to South East Asia: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to North Asia, via Singapore

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made up to 24hr after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to North Asia: 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees When departing from any other location to North Asia: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to South Asian Sub Continent, via Singapore

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to South Asian Sub Continent: 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees When departing from any other location to South Asian Sub Continent: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Asia, via Abu Dhabi

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Premium or Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Africa, via Singapore

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not permitted
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to Africa: 2 free stopovers permitted only in Singapore for a maximum of 14 days (local taxes and fees may be payable) When departing from any other location to Africa: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore for a maximum of 14 days (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Africa, via Abu Dhabi

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Hong Kong (Virgin Atlantic direct)

Fare Summary	This is our discount Business fare. Business Saver fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience and Priority Check-in. When flying on a Business Saver fare there are restrictions on changes and cancellations, which can only be made after departure and are subject to fees. Business Saver fares are non-refundable.
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: Must upgrade to the Business fare type No fee plus any fare difference Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to change fee. Infant without a seat changes are free
Booking Cancellation and No-shows *	Before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Ticket must be cancelled at least 24 hours prior to departure time. In the event of a No-Show any fare paid will be forfeited. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

General Information:

When booking are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking
Depending upon what fares are available the fare for your changed booking may be higher than the original.
You must pay any fare difference between the fare of your changed booking and the original fare.
Refund will be dependent on the rules of your original fare purchased
Fare downgrading is not permitted
Child/Infant must be accompanied in the same cabin on all flights by an adult. For flights to Hawaii this is 19 or older otherwise it is 15 older.
All fees and surcharges are per person, per ticket

Australia to North America

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, 3 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	4 free stopovers permitted (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No fee plus any fare difference New ticket must be of equal or higher value Permitted after scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value
Booking Cancellation and No-shows *	Before departure: No Fee and any residual refunded to original form of payment Permitted after departure: No Fee and any residual refunded to original form of payment No-Show: Not applicable - ticket can be cancelled at any time before or after schedule departure time for no fee
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 19 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Hawaii

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, 3 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	4 free stopovers permitted (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No fee plus any fare difference New ticket must be of equal or higher value Permitted after scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value
Booking Cancellation and No-shows *	Before departure: No Fee and any residual refunded to original form of payment Permitted after departure: No Fee and any residual refunded to original form of payment No-Show: N/A (ticket can be cancelled at any time before or after schedule departure time for no fee)
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 19 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Europe/Middle East via Abu Dhabi

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	4 free stopovers permitted (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No fee plus any fare difference New ticket must be of equal or higher value Permitted after scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value
Booking Cancellation and No-shows *	Before departure: No Fee and any residual refunded to original form of payment Permitted after departure: If you are travelling in C class the following applies: Up to 24hrs before scheduled departure time 34% of fare paid and any residual refunded to original form of payment. If you are travelling in J class the following applies: No fee and any residual refunded to original form of payment No-Show: Not applicable - ticket can be cancelled at any time before or after schedule departure time for no fee Child discount does not apply to cancel fee. Infant without a seat cancellation is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Singapore (Operated by EY)

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Singapore (Operated by SQ)

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Melbourne, Sydney, Darwin or Perth to Singapore: Not permitted When departing from any other location to Singapore: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable)
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Europe, via Singapore

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Darwin or Perth to Europe: 2 stopovers permitted only in Singapore for a maximum of 14 days and payment of USD39 each plus any local taxes and fees When departing from any other location to Europe: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 stopovers permitted only in Singapore for a maximum of 14 days and payment of USD39 each plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to South East Asia, via Singapore

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to South East Asia: 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees When departing from any other location to South East Asia: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to North Asia, via Singapore

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to North Asia: 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees When departing from any other location to North Asia: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to South Asian Sub Continent, via Singapore

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to South Asian Sub Continent: 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees When departing from any other location to South Asian Sub Continent: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Asia, via Abu Dhabi

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Africa, via Singapore

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	When departing from Adelaide, Brisbane, Melbourne, Sydney, Darwin or Perth to Africa: 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees When departing from any other location to Africa: 2 free stopovers permitted only in Adelaide, Sydney, Melbourne, Brisbane and Perth (local taxes and fees may be payable) 2 free stopovers permitted only in Singapore for a maximum of 14 days plus any local taxes and fees
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information onVelocity Points and Status Credits.

Australia to Africa, via Abu Dhabi

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Unlimited free stopovers permitted (local taxes and fees may be payable) Stopovers only available in Singapore, Abu Dhabi, Sydney, Melbourne, Brisbane
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) discounts apply at 25% off the adult fare (excluding taxes and surcharges). Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

Australia to Hong Kong (Virgin Atlantic direct)

Fare Summary	This is our fully flexible Business fare. Business fares include luxuries such as wider seat, extra legroom, baggage up to 40kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes after departure without incurring fees. Business fares are fully refundable
Cabin Class	Business
Minimum Stay	Not applicable
Maximum Stay	12 months
Stopovers	Not permitted
Booking Changes	Permitted up to 24 hours before scheduled departure time No fee plus any fare difference New ticket must be of equal or higher value Permitted within 24 hours before scheduled departure time: No-Show fee AUD230 plus any fare difference New ticket must be of equal or higher value Not permitted after scheduled departure time Considered a No-Show. Please refer to No-Show rules in the Booking Cancellation and No-Show section below. Child discount does not apply to No-Show fee. Infant without a seat No-Show is free
Booking Cancellation and No-shows *	Permitted before departure: Permitted up to 24 hours before scheduled departure time AUD120 and any residual refunded to original form of payment After departure: Up to 24hrs before scheduled departure time AUD120 and any residual refunded to original form of payment No-Show: Cancellation fee AUD120 fee plus No-Show fee AUD230 and any residual refunded original form of payment. Within 24 hours before scheduled departure time - considered No-Show. Please refer to No-Show rules above. Child discount does not apply to cancel/No-Show fee. Infant without a seat cancellation/No-Show is free
Name Changes	Not permitted
Payment	Immediate payment required
Children and Infants	Children (2-11 years) no discounts apply. Infant (under 2 without a seat) discounts apply at 90% off the adult fare (excluding taxes and surcharges). Infant (under 2 with a seat) no discounts apply. Child/Infant must be accompanied in the same cabin on all flights by adult 15 or older.
Velocity Frequent Flyer	Velocity Points and Status credits are based on fare class, miles flown and airline. Platinum, Gold and Silver Velocity members may earn a Points bonus on top of the base Points earned. View more information on Velocity Points and Status Credits.

General Information:

When booking are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking
Depending upon what fares are available the fare for your changed booking may be higher than the original.
You must pay any fare difference between the fare of your changed booking and the original fare.
Refund will be dependent on the rules of your original fare purchased
Fare downgrading is not permitted
Child/Infant must be accompanied in the same cabin on all flights by an adult. For flights to Hawaii this is 19 or older otherwise it is 15 older.
All fees and surcharges are per person, per ticket

Flights

Inspiration

Baggage

Fare Types

Fees and Surcharges

Flying Internationally

Special Needs and Assistance

International Long Haul

Australia to North America

Australia to Hawaii

Australia to Europe/Middle East via Abu Dhabi

Australia to Singapore (Operated by EY)

Australia to Singapore (Operated by SQ)

Australia to Europe, via Singapore

Australia to South East Asia, via Singapore

Australia to North Asia, via Singapore

Australia to South Asian Sub Continent, via Singapore

Australia to Asia, via Abu Dhabi

Australia to Africa, via Singapore

Australia to Africa, via Abu Dhabi

Australia to Hong Kong (Virgin Atlantic direct)

General Information:

Australia to North America

Australia to Hawaii

Australia to Europe/Middle East via Abu Dhabi

Australia to Singapore (Operated by EY)

Australia to Singapore (Operated by SQ)

Australia to Europe, via Singapore

Australia to South East Asia, via Singapore

General Information:

Australia to North America

Australia to Hawaii

Australia to Europe/Middle East via Abu Dhabi

Australia to Singapore (Operated by EY)

Australia to Singapore (Operated by SQ)

Australia to Europe, via Singapore

Australia to South East Asia, via Singapore

Australia to North Asia, via Singapore

Australia to South Asian Sub Continent, via Singapore

Australia to Asia, via Abu Dhabi

Australia to Africa, via Singapore

Australia to Africa, via Abu Dhabi

Australia to Hong Kong (Virgin Atlantic direct)

General Information:

Australia to North America

Australia to Hawaii

Australia to Europe/Middle East via Abu Dhabi

Australia to Singapore (Operated by EY)

Australia to Singapore (Operated by SQ)

Australia to Europe, via Singapore

Australia to South East Asia, via Singapore

Australia to North Asia, via Singapore

Australia to South Asian Sub Continent, via Singapore

Australia to Asia, via Abu Dhabi

Australia to Africa, via Singapore

Australia to Africa, via Abu Dhabi

Australia to Hong Kong (Virgin Atlantic direct)

General Information:

Australia to North America

Australia to Hawaii

Australia to Europe/Middle East via Abu Dhabi

Australia to Singapore (Operated by EY)

Australia to Singapore (Operated by SQ)

Australia to Europe, via Singapore

Australia to South East Asia, via Singapore

Australia to North Asia, via Singapore

Australia to South Asian Sub Continent, via Singapore

Australia to Asia, via Abu Dhabi

Australia to Africa, via Singapore

Australia to Africa, via Abu Dhabi

Australia to Hong Kong (Virgin Atlantic direct)

Australia to North America

Australia to Hawaii

Australia to Europe/Middle East via Abu Dhabi

Australia to Singapore (Operated by EY)

Australia to Singapore (Operated by SQ)

Australia to Europe, via Singapore

Australia to South East Asia, via Singapore

Australia to North Asia, via Singapore

Australia to South Asian Sub Continent, via Singapore