Specials & Offers

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UpgradeMe Premium Bid

Virgin Australia guests with an eligible fare may be able to submit an offer for the chance to upgrade to a higher cabin class on eligible Virgin Australia flights.

You will be emailed about the success of your upgrade at least one day prior to your flight departure date.

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UpgradeMe Buy Now

Virgin Australia guests with an eligible domestic fare may be able to purchase an upgrade into a higher cabin class on eligible Virgin Australia flights.

UpgradeMe Buy Now is confirmed once payment is made and an email confirmation will be sent. 


 

Check Eligibility for UpgradeMe



 View a virtual tour of our Premium and Business cabins on our Boeing 777:

How does UpgradeMe Premium Bid work?

  1. Make an offer to upgrade
    Determine the amount you are willing to pay to upgrade. Offers must be made per flight sector (i.e. Brisbane to Ayers Rock consists of two sectors: Brisbane to Sydney and Sydney to Ayers Rock). Pricing is displayed per passenger – for all passengers listed on the booking.
     
  2. Enter payment details
    Enter your payment card details to allow payment if your offer is successful (unsuccessful offers will not be billed).
     
  3. Review and submit
    Review your information and submit your offer.
     
  4. Notification of upgrade
    You will be emailed about the success of your offer no later than one day prior to departure.

How does UpgradeMe Buy Now work?

  1. Buy Now must be purchased per flight sector (i.e. Brisbane to Ayers Rock consists of two sectors: Brisbane to Sydney and Sydney to Ayers Rock). Pricing is displayed per passenger – for all passengers listed on the booking.

      

  2. Enter your payment card details to purchase

      

  3. Review your information and purchase

      

  4. You will receive email confirmation of your upgrade.

Can I upgrade with Velocity points?

Upgrade using points

Use your Velocity Points to request an upgrade. All Velocity Frequent Flyer members booked in a Getaway, Elevate or Freedom fare can request to upgrade Virgin Australia domestic flights. All members booked in a Go Plus, Getaway or Freedom fare can request an upgrade on Virgin Australia international short haul flights.

Velocity Gold and Platinum members booked in a Freedom, Premium or Premium Saver fare can also request to upgrade Virgin Australia international long haul flights to Los Angeles or Abu Dhabi. Successful UpgradeMe Points upgrades are confirmed upon request, subject to Reward Seat availability.

Find out more about how you can upgrade using Points via the Velocity Frequent Flyer Flight Upgrades page.

Velocity Platinum Member offer

Velocity Platinum members are entitled to four complimentary fare upgrades per year, from a Freedom fare to a Business Class seat on Virgin Australia domestic and international short haul flights. UpgradeMe Platinum Member Offer upgrades are confirmed upon request, subject to Reward Seat availability.

Find out more about how you can take advantage of complimentary fare upgrades via the Velocity Frequent Flyer Platinum Membership page.


View UpgradeMe Premium Bid and Buy Now Frequently Asked Questions.

Read UpgradeMe Premium Bid and Buy Now Terms of Service.

Alternatively, Velocity Frequent Flyer members can upgrade using Points via UpgradeMe Points, while Velocity Platinum members with domestic bookings can also take advantage of any available complimentary fare upgrades via UpgradeMe Platinum Member Offer.

To apply for an UpgradeMe Premium Bid upgrade refund, please read the refund eligibility criteria and complete and submit the online refund form.