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Terms and Conditions
10 million Bonus Points Terms and Conditions
³If you wish to be removed from the Promotion, please email businessflyer@virginaustralia.com and provide your full name and Velocity Frequent Flyer membership number. The Promoter is Virgin Australia Airlines Pty Ltd (ABN 36 090 670 965) of registered address Level 8-11, 275 Grey Street, South Brisbane QLD 4101.
The Promotion commences at 12:01am AEST on 21 September 2026 and ends at 11:59pm AEST on 2 November 2026 (Promotion Period). Entry is open to Australian residents aged 18 years and over who, during the Promotion Period, are a valid current or new Velocity member associated with either a Virgin Australia Business Flyer or Corporate account and activates the 10 Million Points Promotion (Promotion) offer via the personalised link received directly from Velocity or Virgin Australia (Entrants).
The directors, officers, management and employees (and their immediate families) of the Promoter and its related bodies corporate and agencies associated with this Promotion are not eligible to enter this Promotion. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
An Entrant will be entered into the Promotion, if an Entrant, during the Promotion Period,
- Log into their Velocity Frequent Flyer Account and click on the “Activate Offer” button to register to participate in this Promotion (registration only needs to be completed once); and ;
- Book and fly on at least one (1) eligible business flight, during the Promotional Period via the Booking Process (as defined), and identified by: (a) A corporate IATA code, (b) A Corporate Tour Code; or (c) Adding an ABN when booked on virginaustralia.com and;
- Complete travel on an eligible flight between 12.01am AEST 21 September 2026 and 11:59pm AEST 02 November 2026 inclusive.
An Eligible Business Flight is:
- a one-way Domestic, Trans-Tasman or International Short Haul flight marketed and operated by Virgin Australia with a VA flight number excluding Virgin Australia flights VA1-29 operated by Qatar Airways for Virgin Australia;
- ticketed and flown during the Promotion Period in a fare class that normally accrues Velocity Points.
For Virgin Australia Business Flyer (VABF) members:
- In addition to the criteria in (1)&(2) above, a flight booked through virginaustralia.com, through the Virgin Australia Business Flyer Booking Portal or via the VABF member’s nominated Travel Management company;
- the VABF account must be active at the time of booking; and
- if booking through virginaustralia.com, the VABF member’s ABN must be added to the booking before travel.
For Corporate Travellers:
- In addition to the criteria in (1)&(2) above, a flight booked with a Travel Management Company and ticketed with a Corporate IATA code.
An Eligible Flight does not include: Reward Seats, Virgin Australia Holidays by Hopper booked flights, long haul flights to or from Doha operated by Qatar Airways for Virgin Australia, domestic flights flown as part of an international long haul journey; charter flights operated by Virgin Australia; and interline or codeshare flights operated by partner airlines. If you book a Virgin Australia flight in the same booking as another airline (whether they are a partner of Virgin Australia or not) you will earn based on total miles flown (TPM). Flights which are earned at TPM are not eligible for this Promotion. Tickets purchased on codeshare services marketed or operated by partner airlines or Virgin Australia operated flights combined in the same booking as a partner or non-partner operated flight are not eligible for this Promotion. The Promotion is for new Eligible Flights booked and ticketed during the Promotion Period, and changes to existing bookings made prior to the Promotion Period are not eligible.
Any eligible business flight booked and flown, during the Promotional Period, will equate to one (1) entry into the draw. Entry will be awarded into the draw once the eligible business flight has been flown by the Entrant.
A winner will be drawn at 11:00am AEDT on 23 November 2026 at Anisimoff Legal, Level 3, 162 Collins Street, Melbourne VIC 3000 and be notified in writing within seven (7) business days of the draw (Winner). The Winner’s details (first initial, last name and postcode) will also be published on the Velocity Frequent Flyer Promotion landing page on 30 November 2026. The Winner may not substitute, assign, exchange, transfer or redeem the Prize for cash. The Velocity Member Terms and Conditions apply, available at Terms and Conditions. Full competition terms and conditions can be accessed at Velocity Frequent Flyer Promotion landing page
Permit numbers:
NSW Authority No. TP/01843. ACT Permit No. TP26/02166. SA Permit No. T26/1643.
By activating the 10 million Velocity points (Promotion) outlined above, travellers will be automatically opted in to the below 10 bonus Velocity Points promotion.
The 10 bonus Points promotion (Offer) is valid for Velocity Frequent Flyer members who are associated with either a Virgin Australia Business Flyer or Corporate account between 12:01am AEST 21 September 2026 to 11:59pm AEST 02 November 2026 (inclusive) (Promotion Period). To be eligible to receive the 10 bonus Velocity Points promotion per eligible flight (see definition of an eligible flight below), you must be a Velocity Frequent Flyer member and, during the Promotion Period:
- have activated the Velocity Frequent Flyer 10 million Velocity Points promotion outlined above, through the Velocity App or website or via a link contained within an email sent to the Velocity member; and
- book at least one (1) Eligible Flight, and add a Velocity membership number to the booking before travel; and
- fly on the Eligible Flight (outlined below) during the Promotion Period.
An Eligible Flight for the 10 bonus Points promotion:
- is a one-way domestic or short-haul international flight marketed and operated by Virgin Australia with a VA flight number excluding Virgin Australia flights VA1-29 operated by Qatar Airways for Virgin Australia;
- must be ticketed and flown during the Promotion Period in a fare class that normally accrues Velocity Points;
- is not a Reward Seat, Virgin Australia Holidays by Hopper booked flight booking, Charter flight, or codeshare service marketed or operated by partner airlines; and
- cannot be combined in the same booking as a partner or non-partner operated flight.
There is no limit on the number of times this Offer can be redeemed during the Promotion Period. Where multiple guests are listed on the same booking, only those guests who satisfy the above eligibility criteria are eligible for this Offer. Bonus Velocity Points will be earned in addition to base Velocity Points earned. You should allow up to 6 weeks after satisfying the above eligibility criteria for the bonus Velocity Points to be allocated.
Velocity membership Terms and Conditions apply.
Hertz via CarTrawler 16% Off Base Rate on Rentals Offer
⁴During the promotional period of 12:01AM AEST 15 September 2026 to 11:59PM AEST 30 September 2026 (Offer Period), a 16% discount applies on the base cost of eligible car rental bookings in Australia and New Zealand booked with Hertz via https://carhire.virginaustralia.com. In addition, Velocity Members will earn Points on eligible bookings. Red members will receive the usual earn rate of three (4) Velocity Points per $1 spent and the following tier bonus applies:
- Silver members earn an extra 0.5 bonus Velocity Points;
- Gold members earn an extra 1.25 bonus Velocity Points;
- Platinum members earn an extra 2 bonus Velocity Points and
- Platinum Plus members earn an extra 6 bonus Velocity Points
An eligible car rental booking is one that is made during the Offer Period via https://carhire.virginaustralia.com, is for travel between 16 September and 22 December 2026. Displayed pricing includes the 16% discount. The 16% discount applies to the base cost only which excludes taxes, surcharges, fees and any other miscellaneous charges.
To earn Velocity Points, members must add their Velocity membership number to the booking, Points cannot be earned on any Points component of any redemption booking. Cancelled reservations or reservations not used will not earn Velocity Points. Please allow up to eight (8) weeks after the end of the car hire for your Velocity Points to be credited to your Velocity membership account.
This offer and Velocity membership are subject to the Velocity membership Terms and Conditions as amended from time to time.
All bookings made through the CarTrawler Platform via Virgin Australia.com are subject to CarTrawler Terms and Conditions.
Enjoy Lounge access, when you fly domestically
^Virgin Australia Lounge: The American Express Velocity Platinum Card Virgin Australia Lounge Access is subject to the American Express Velocity Platinum Card Benefits Terms and Conditions. The Virgin Australia Lounge Access provides the Primary Card Member with access to Virgin Australia lounges at Australian domestic airports whenever they are flying on a Virgin Australia operated domestic flight on the same day. American Express Velocity Platinum Primary Card Members will receive 12 months of lounge access on your Velocity membership. Enrol via your online American Express Account. The enrolment date will be your benefit anniversary date. After enrolling, activate Virgin Australia Lounge Access by making an Eligible Transaction on your American Express Velocity Platinum Card. Eligible Transaction does not include annual Card fees, cash advances, interest, balance transfers, fees and charges for traveller’s cheques and foreign currencies. After 12 months, at each subsequent benefit anniversary, make an Eligible Transaction on your Velocity Platinum Card to reactivate Virgin Australia Lounge Access. Please allow up to 7 days for the benefit to be processed on to the Primary Card Member’s Velocity membership. The Primary Card Member must provide their Velocity Frequent Flyer membership details to Virgin Australia lounge staff and present same day boarding pass on a Virgin Australia flight. Additional Card Members are not eligible. Virgin Australia lounge access is subject to space availability. Virgin Australia lounge is owned and operated by Virgin Australia Airlines Pty. Ltd. in selected domestic airports in accordance with Virgin Australia lounge Terms and Conditions, available at virginaustralia.com/lounge and as amended from time to time.
Best Cabin Crew
*Virgin Australia was awarded the Best Cabin Crew for the eighth year at the AirlineRatings.com World's Best Airlines for 2026 awards. Find out more.
Credit Services Disclaimer
⁶The credit services material on https://www.velocityfrequentflyer.com/frequent-flyer-credit-cards/direct-earn-cards has been prepared by the relevant credit licensees as indicated above and not Velocity Frequent Flyer Pty Ltd (VFF) or Virgin Australia (VA). VFF and VA do not hold an Australian Credit Licence and are not the licensee in relation to the credit activity being engaged in by the relevant credit licensee/credit representative. Individual card benefits vary and are subject to change. Consider if the card is suitable for you before applying.
*The quoted domestic redemption fares are the lowest Reward Seat pricing available from 17 October 2024. See www.velocityfrequentflyer.com/partners-offers/airlines/virgin-australia-airlines for more details. Taxes, fees and carrier charges are payable in addition to Velocity Points redeemed. Carrier charges apply for Reward Seat bookings on flights operated by Virgin Australia. Price may vary until ticketed. Reward Seats and associated charges are not eligible for Points earn. Seats are limited and may not be available at peak times or on all flights. Payment surcharge may apply. You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Reward Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com.
Based on the one-way Economy International Reward Seat fares on Virgin Australia and international partner airlines for the advertised route, as at 21 January 2025. The Reward Seat base fare is payable in Velocity Points, and taxes, fees and carrier charges are payable in addition to Velocity Points redeemed for the base fare. Taxes, fees and carrier charges can be paid in cash or by redeeming Velocity Points. Reward Seats are limited and may not be available at peak times or on all flights. Reward Seat bookings must be made on the Virgin Australia website by selecting “Use Points”. Reward Seats and associated charges are not eligible for Points earn. Payment surcharge may apply. You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. Any voluntary changes by members for Reward Seats with international partner airlines will require cancellation and rebooking via a new ticket. If applicable, the original ticket will be refunded. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Reward Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com.
Velocity Points:
Must maintain direct debit and hold the same level of eligible cover or above for at least 90 consecutive days from the policy start date in order to be credited Velocity Points in the fourth month. Points may not be allocated where the policy is cancelled or refunded, or where payments are in arrears. Velocity membership, Points earn and redemption are subject to the Velocity member Terms and Conditions, as amended from time to time.
The level of Velocity Points you could earn is determined by referring to the weekly premium quoted for a policy, (before any adjustment for the Australian Government Rebate on private health insurance and excluding any Lifetime Health Cover loading, Youth Discount or any other discount or promotion) regardless of the payment frequency selected - see table of rewards points offered for different levels of weekly premiums at medibank.com.au/velocity.
Points offered for different levels of weekly premiums are below:
Weekly premium < $54 = 20,000 Velocity Points
Weekly premium $55 - $74 = 30,000 Velocity Points
Weekly premium $75 - $109 = 50,000 Velocity Points
Weekly premium $110 - $139 = 70,000 Velocity Points
Weekly premium $140 - $169 = 100,000 Velocity Points
Weekly premium $170+ = 150,000 Velocity Points
2&6 month waits waived on eligible extras for new Medibank members who join hospital and extras cover:
Other waiting periods apply (including 12 months on some dental services). If switching funds, any waiting periods you’ve already served for comparable extras will generally be recognised if you join Medibank within 2 months of leaving your previous fund. Annual limits apply. If switching funds, limits used from your previous fund may be deducted. If you’ve reached your limits from a previous fund you may not be able to claim straight away.
6 weeks free: Must maintain direct debit and hold eligible cover for 42 consecutive days from the policy start date in order to be eligible to get the next 6 weeks free. The 6 weeks free will not be issued if you change to an ineligible cover, terminate or suspend your cover, or where payments are in arrears during the 42 consecutive day period.
Sydney to Melbourne
*The quoted domestic redemption fares are the lowest Reward Seat pricing available from 17 October 2024. See here for more details. Taxes, fees and carrier charges are payable in addition to Velocity Points redeemed. Carrier charges apply for Reward Seat bookings on flights operated by Virgin Australia. Price may vary until ticketed. Reward Seats and associated charges are not eligible for Points earn. Seats are limited and may not be available at peak times or on all flights. Payment surcharge may apply. You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Reward Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com.
Sydney to Bali (Denpasar)
*Based on the one-way Economy International Reward Seat fares on Virgin Australia and international partner airlines for the advertised route, as at 21 January 2025. The Reward Seat base fare is payable in Velocity Points, and taxes, fees and carrier charges are payable in addition to Velocity Points redeemed for the base fare. Taxes, fees and carrier charges can be paid in cash or by redeeming Velocity Points. Reward Seats are limited and may not be available at peak times or on all flights. Reward Seat bookings must be made on the Virgin Australia website by selecting “Use Points”. Reward Seats and associated charges are not eligible for Points earn. Payment surcharge may apply. You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. Any voluntary changes by members for Reward Seats with international partner airlines will require cancellation and rebooking via a new ticket. If applicable, the original ticket will be refunded. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Reward Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com.
Sydney to Singapore
*Based on the one-way Economy International Reward Seat fares on Virgin Australia and international partner airlines for the advertised route, as at 21 January 2025. The Reward Seat base fare is payable in Velocity Points, and taxes, fees and carrier charges are payable in addition to Velocity Points redeemed for the base fare. Taxes, fees and carrier charges can be paid in cash or by redeeming Velocity Points. Reward Seats are limited and may not be available at peak times or on all flights. Reward Seat bookings must be made on the Virgin Australia website by selecting “Use Points”. Reward Seats and associated charges are not eligible for Points earn. Payment surcharge may apply. You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. Any voluntary changes by members for Reward Seats with international partner airlines will require cancellation and rebooking via a new ticket. If applicable, the original ticket will be refunded. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Reward Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com.
Sydney to Los Angeles
*Based on the one-way Economy International Reward Seat fares on Virgin Australia and international partner airlines for the advertised route, as at 21 January 2025. The Reward Seat base fare is payable in Velocity Points, and taxes, fees and carrier charges are payable in addition to Velocity Points redeemed for the base fare. Taxes, fees and carrier charges can be paid in cash or by redeeming Velocity Points. Reward Seats are limited and may not be available at peak times or on all flights. Reward Seat bookings must be made on the Virgin Australia website by selecting “Use Points”. Reward Seats and associated charges are not eligible for Points earn. Payment surcharge may apply. You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. Any voluntary changes by members for Reward Seats with international partner airlines will require cancellation and rebooking via a new ticket. If applicable, the original ticket will be refunded. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Reward Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com.
Sydney to London (via Doha)
*Based on the one-way Economy International Reward Seat fares on Virgin Australia and international partner airlines for the advertised route, as at 10 July 2026. The Reward Seat base fare is payable in Velocity Points, and taxes, fees and carrier charges are payable in addition to Velocity Points redeemed for the base fare. Taxes, fees and carrier charges can be paid in cash or by redeeming Velocity Points. Reward Seats are limited and may not be available at peak times or on all flights. Reward Seat bookings must be made on the Virgin Australia website by selecting “Use Points”. Reward Seats and associated charges are not eligible for Points earn. Payment surcharge may apply. You can change or get a refund for your booking by paying a fee and any fare difference, at least 24 hours before scheduled departure. Any voluntary changes by members for Reward Seats with international partner airlines will require cancellation and rebooking via a new ticket. If applicable, the original ticket will be refunded. You may also request a refund for other reasons, including under the Australian Consumer Law. View the Velocity Reward Seat fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at velocityfrequentflyer.com.