IMPORTANT INFORMATION:

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Experience

International Lounge Access

 

Through our airline partners, Virgin Australia is pleased to offer pre-departure lounge access in conjunction with international services to our Business Class, Velocity Platinum and Velocity Gold members.

Virgin Australia lounge members receive complimentary entry into Air New Zealand's Lounge, when travelling on flights between Australia and New Zealand or within New Zealand. Virgin Australia lounge members are not eligible for pre-departure lounge access on International Long Haul services.

A same-day travel boarding pass and Velocity or Virgin Australia lounge membership card is required to access lounges operated by our airline partners.

Eligibility for lounge access varies according to class of travel, Velocity membership status and travel destination. In addition, where lounges are operated by partner airlines or third party operators, (e.g. Star Alliance Lounge, Los Angeles) lounge access may be subject to capacity limitations imposed by the operator.

Please be advised that lounge access may be age restricted to comply with local liquor licensing laws.

Please select your eligibility from the drop-down box below.

Virgin Australia codeshares on a wide range of services operated by partner airlines. To view information on worldwide lounge access, please select the airline 'operating' your flight from the list below. Where this is not Virgin Australia, the operating airline will be noted on your itinerary.

For a list of available lounges, please click on the tab marked Virgin Australia below.

When travelling on flights operated by:

 

Airberlin

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility
Abu Dhabi, UAE Etihad Pearl Business Class Lounge Virgin Australia codeshare services on airberlin
Berlin, UAE airberlin Exclusive Waiting Area Virgin Australia codeshare services on airberlin
Dusseldorf, UAE airberlin Lounge or Exclusive Waiting Area Virgin Australia codeshare services on airberlin

 

Air New Zealand

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility
Auckland, New Zealand Air New Zealand Lounge Air New Zealand operated flights to Australia only
Brisbane, Australia Air New Zealand Lounge Virgin Australia codeshare services on Air New Zealand
Melbourne, Australia Air New Zealand Lounge Virgin Australia codeshare services on Air New Zealand
Sydney, Australia

Temporary Air New Zealand Lounge

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Virgin Australia codeshare services on Air New Zealand

 

Delta Air Lines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility
Atlanta, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Boston, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Chicago, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Dallas , USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Detroit, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Ft. Lauderdale, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Houston, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Indianapolis, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Los Angeles, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Memphis, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Miami, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Minneapolis, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
New Orleans, USA) Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
New York, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Orlando, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Philadelphia, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Salt Lake City, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
San Francisco, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Seattle, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Virgin Australia codeshare services on Delta Air Lines
Tampa, USA Delta Air Lines Sky Club Virgin Australia codeshare services on Delta Air Lines

 

Etihad Airways

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

CityLounge NameEligibility
Abu Dhabi, UAEEtihad Airways Pearl Business ClassVirgin Australia codeshare services on Etihad Airways
Amman, JordanCrown LoungeVirgin Australia codeshare services on Etihad Airways
Athens, GreeceSwiss LoungeVirgin Australia codeshare services on Etihad Airways
Beirut, LebanonMEA LoungeVirgin Australia codeshare services on Etihad Airways
Brisbane, AustraliaAir New Zealand LoungeVirgin Australia codeshare services on Etihad Airways
Brussels, LuxembourgBrussels Airlines Business LoungeVirgin Australia codeshare services on Etihad Airways
Dammam, Saudi ArabiaFirst Class LoungeVirgin Australia codeshare services on Etihad Airways
Dublin, IrelandEtihad Airways First & Business Class LoungeVirgin Australia codeshare services on Etihad Airways
Düsseldorf, GermanyAHS DusseldorfVirgin Australia codeshare services on Etihad Airways
Frankfurt, GermanyEtihad Airways First & Business Class LoungeVirgin Australia codeshare services on Etihad Airways
Geneva, SwitzerlandDnata Executive LoungeVirgin Australia codeshare services on Etihad Airways
Hyderabad, IndiaPlaza premium LoungeVirgin Australia codeshare services on Etihad Airways
Islamabad, PakistanCIP LoungeVirgin Australia codeshare services on Etihad Airways
Istanbul, TurkeyPrime Class LoungeVirgin Australia codeshare services on Etihad Airways
Jeddah, Saudi ArabiaFirst Class LoungeVirgin Australia codeshare services on Etihad Airways
Kuwait City, KuwaitPearl LoungeVirgin Australia codeshare services on Etihad Airways
Lahore, PakistanCIP LoungeVirgin Australia codeshare services on Etihad Airways
London, United KingdomEtihad Airways First & Business Class LoungeVirgin Australia codeshare services on Etihad Airways
Manchester, United kingdomEtihad Airways First & Business Class LoungeVirgin Australia codeshare services on Etihad Airways
Melbourne, AustraliaAir New Zealand LoungeVirgin Australia codeshare services on Etihad Airways
Moscow, RussiaDomodedevo Airport LoungeVirgin Australia codeshare services on Etihad Airways
Munich, GermanyAtlantic LoungeVirgin Australia codeshare services on Etihad Airways
Paris, FranceEtihad Airways First & Business Class LoungeVirgin Australia codeshare services on Etihad Airways
Perth, AustraliaInternational Business LoungeVirgin Australia codeshare services on Etihad Airways
Riyadh, Saudi ArabiaAttar First Class LoungeVirgin Australia codeshare services on Etihad Airways
Sydney, AustraliaEtihad Airways First & Business Class LoungeVirgin Australia codeshare services on Etihad Airways

 

Hawaiian Airlines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility
Brisbane, Australia International Business Class Lounge Virgin Australia codeshare services on Hawaiian Airlines
Honolulu, USA Hawaiian Airlines Premier Lounge Virgin Australia codeshare services to Hawaiian Islands and Sydney
Kahului, USA Hawaiian Airlines Premier Lounge Virgin Australia codeshare services to Honolulu
Kauai Island, USA Hawaiian Airlines Premier Lounge Virgin Australia codeshare services to Honolulu
Kona, USA Hawaiian Airlines Premier Lounge Virgin Australia codeshare services to Honolulu
Sydney, Australia

Air New Zealand Lounge

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Virgin Australia codeshare services on Hawaiian Airlines

SilkAir

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility
Phnom Penh, Cambodia Le Salon Virgin Australia codeshare services on Silk Air Airlines
Siem Reap, Cambodia Le Salon Virgin Australia codeshare services on Silk Air Airlines
Changsha, China Hunan Airport Industrial Co. Ltd Virgin Australia codeshare services on Silk Air Airlines
Chengdu, China Air China Ltd Virgin Australia codeshare services on Silk Air Airlines
Chongqing, China Chongqing Airport Group Co. Ltd Virgin Australia codeshare services on Silk Air Airlines
Kunming, China Kunming ChangShui International Airport Lounge Virgin Australia codeshare services on Silk Air Airlines
Shenzhen, China Shenzhen Airport Feiyue VIP Services Virgin Australia codeshare services on Silk Air Airlines
Wuhan, China Hunan Airport Industrial Co. Ltd Virgin Australia codeshare services on Silk Air Airlines
Xiamen, China Xiamen International Airport Group Passenger Agency Co Virgin Australia codeshare services on Silk Air Airlines
Balikpapan, Indonesia Blue Sky Airport Executive Lounge Virgin Australia codeshare services on Silk Air Airlines
Bandung, Indonesia Crown Executive Lounge Virgin Australia codeshare services on Silk Air Airlines
Lombok, Indonesia JW-SKY Lounge Virgin Australia codeshare services on Silk Air Airlines
Manado, Indonesia Bunaken Lounge Virgin Australia codeshare services on Silk Air Airlines
Medan, Indonesia PT Mandai Prima Virgin Australia codeshare services on Silk Air Airlines
Solo City, Indonesia Bengawan Executive Lounge Virgin Australia codeshare services on Silk Air Airlines
Surabaya, Indonesia Trowulan Lounge Virgin Australia codeshare services on Silk Air Airlines
Bangalore, India Oberoi Airport Services Virgin Australia codeshare services on Silk Air Airlines
Chennai, India Royal Le Meridien Lounge Virgin Australia codeshare services on Silk Air Airlines
Chennai, India Clipper Lounge Virgin Australia codeshare services on Silk Air Airlines
Hyderabad, India Plaza Premium Lounge Virgin Australia codeshare services on Silk Air Airlines
Kochi, India Casino Air Caterers & Flight Services Virgin Australia codeshare services on Silk Air Airlines
Kolkata, India Port Lounge, P.K. Hospitality Ltd Virgin Australia codeshare services on Silk Air Airlines
Thiruvananthapuram, India Ruby Arena Executive Lounge Virgin Australia codeshare services on Silk Air Airlines
Kota Kinabalu, Malaysia Plaza Premium Lounge Virgin Australia codeshare services on Silk Air Airlines
Kuala Lumpur, Malaysia Sliver Kris Lounge Virgin Australia codeshare services on Silk Air Airlines
Kuching, Malaysia Plaza Premium Lounge Virgin Australia codeshare services on Silk Air Airlines
Langkawi, Malaysia Plaza Premium Lounge Virgin Australia codeshare services on Silk Air Airlines
Penang, Malaysia Plaza Premium Lounge Virgin Australia codeshare services on Silk Air Airlines
Yangon, Myanmar Royal Jade Lounge Virgin Australia codeshare services on Silk Air Airlines
Kathmandu, Nepal Executive Lounge (Managed by Radisson Hotel) Virgin Australia codeshare services on Silk Air Airlines
Cebu, Philippines PAL Mabuhay Lounge Virgin Australia codeshare services on Silk Air Airlines
Chiang Mai, Thailand Royal Orchid Lounge Virgin Australia codeshare services on Silk Air Airlines
Koh Samui, Thailand CIP Lounge Virgin Australia codeshare services on Silk Air Airlines
Phuket, Thailand Thai Royal Orchid Lounge Virgin Australia codeshare services on Silk Air Airlines
Singapore, Singapore Silver Kris Lounge Virgin Australia codeshare services on Silk Air Airlines
Hanoi, Vietnam Business Lounge of Noi Bai International Airport Virgin Australia codeshare services on Silk Air Airlines

Singapore Airlines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility
Adelaide, Australia Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Bangkok, Thailand Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Barcelona, Spain Miro VIP Lounge Virgin Australia codeshare services on Singapore Airlines
Brisbane, Australia Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Delhi, India Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Hong Kong, SAR

Singapore Airlines SilverKris Lounge

Virgin Australia codeshare services on Singapore Airlines
Kuala Lumpur, Malaysia Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
London, United Kingdom

Plaza Premium Lounge, Level 4, Terminal 2A (The Queens Terminal)

Note: From October 2014 the Singapore Airlines Silver Kris Lounge in London Heathrow will be temporarily closed for renovations.

Virgin Australia codeshare services on Singapore Airlines
Melbourne, Australia Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Moscow, Russia Domodedevo Airport Lounge Virgin Australia codeshare services on Singapore Airlines
Perth, Australia Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Seoul, Korea Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Singapore, Singapore Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Sydney, Australia Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines
Taipei, Taiwan Singapore Airlines SilverKris Lounge Virgin Australia codeshare services on Singapore Airlines

 

Virgin America

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility
Los Angeles, USA Virgin America Loft Lounge Virgin Australia codeshare services on Virgin America

Virgin Australia

 

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility
Abu Dhabi, UAE Etihad Airways Pearl Business Class Virgin Australia operated services
Auckland, New Zealand Air New Zealand Lounge Virgin Australia operated services to Australia
Auckland, New Zealand Emperor Lounge Virgin Australia operated services to Pacific Islands
Adelaide, Australia Virgin Australia Lounge Virgin Australia domestic services
Brisbane, Australia Virgin Australia Lounge Virgin Australia domestic services
Brisbane, Australia Air New Zealand Lounge Virgin Australia operated services
Cairns, Australia Virgin Australia Lounge Virgin Australia domestic services
Canberra, Australia Virgin Australia Lounge Virgin Australia domestic services
Denpasar, Indonesia

JAS Premier Lounge

Virgin Australia operated services to Australia
Dunedin, New Zealand

Air New Zealand Lounge

Virgin Australia operated services to Australia
Gold Coast, Australia Virgin Australia Lounge Virgin Australia operated services
Los Angeles, USA

Star Alliance lounge

Note: The lounge is located in Tom Bradley International Terminal B on level 6. Accessible via escalator or elevator from the main atrium area.

Virgin Australia operated services
Mackay, Australia Virgin Australia Lounge Virgin Australia domestic services
Melbourne, Australia Virgin Australia Lounge Virgin Australia domestic services
Melbourne, Australia Air New Zealand Lounge Virgin Australia operated international services
Perth, Australia Virgin Australia Lounge Virgin Australia domestic services
Perth, Australia Singapore Airlines Silver Kris Lounge Virgin Australia operated international services
Phuket, Thailand Thai Royal Silk Lounge Virgin Australia operated services
Queenstown, New Zealand Air New Zealand Lounge Virgin Australia operated services
Sydney, Australia Virgin Australia Lounge Virgin Australia domestic services
Sydney, Australia

Temporary Air New Zealand Lounge

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Virgin Australia operated international services (except Abu Dhabi & Los Angeles)
Sydney, Australia Etihad Airways First and Business Class Lounge Virgin Australia operated international services to Abu Dhabi & Los Angeles (VA29/VA1)
Wellington, New Zealand Air New Zealand Lounge Virgin Australia operated services

 

Along with Virgin Australia and our airline partners, Velocity offers lounge access at more than 150 locations worldwide. To view information on worldwide lounge access, please select the airline 'operating' your flight from the list below.

On codeshare services, the operating airline will be noted on your itinerary.

Note: Lounge access is only available in conjunction with flights that are operated by Virgin Australia or an airline partner as identified below.

When travelling on flights operated by:

Airberlin

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Berlin, Germany airberlin Exclusive Waiting Area Velocity Platinum Membership 1
Cologne, Germany airberlin Exclusive Waiting Area Velocity Platinum Membership 1
Dusseldorf, Germany airberlin Lounge or Exclusive Waiting Area Velocity Platinum Membership 1
Hamburg, Germany airberlin Exclusive Waiting Area Velocity Platinum Membership 1
Munich, Germany airberlin Exclusive Waiting Area Velocity Platinum Membership 1

 

Air New Zealand

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Adelaide, Australia Virgin Australia Lounge Velocity Platinum membership 3
Auckland, New Zealand Air New Zealand Lounge - domestic Velocity Platinum membership 3
Auckland, New Zealand Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

3
Brisbane, Australia Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

Up to 3 guests when travelling on Tasman services.

1 guest on all other services.

Cairns, Australia Virgin Australia Lounge Velocity Platinum membership 3
Christchurch, New Zealand Air New Zealand Lounge - domestic Velocity Platinum membership 3
Christchurch, New Zealand Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

Up to 3 guests when travelling on Tasman services.

1 guest on all other services

Dunedin, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

1
Hamilton, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

1
Invercargill, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership 1
Los Angeles, USA Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

3
Melbourne, Australia Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

3
Napier, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership 1
Nelson, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership 1
New Plymouth, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership 1
Palmerston North, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership 1
Queenstown, New Zealand Air New Zealand Lounge - domestic Velocity Platinum membership 1
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

3
Tauranga, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership 1
Wellington, New Zealand Air New Zealand Lounge - domestic Velocity Platinum membership 3
Wellington, New Zealand Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.

3

 

Delta Air Lines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Atlanta, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Boston, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Chicago, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Cincinnati, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Dallas, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Detroit, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Fort Lauderdale, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Honolulu, USA Delta Air Lines Sky Club  Velocity Platinum membership 1
Indianapolis, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Jacksonville, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Los Angeles, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Manila, Philipines Delta Air Lines Sky Club Velocity Platinum membership 1
Memphis, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Miami, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Milwaukee, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Minneapolis, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Nashville, USA Delta Air Lines Sky Club Velocity Platinum membership 1
New Orleans, USA Delta Air Lines Sky Club Velocity Platinum membership 1
New York JFK, USA Delta Air Lines Sky Club Velocity Platinum membership 1
New York La Guardia, USA Delta Air Lines Sky Club Velocity Platinum membership 1
New York Newark, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Orlando, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Philadelphia, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Portland, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Raleigh-Durham, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Salt Lake City, USA Delta Air Lines Sky Club Velocity Platinum membership 1
San Diego, USA Delta Air Lines Sky Club Velocity Platinum membership 1
San Francisco, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Santiago, Chile Delta Air Lines Sky Club Velocity Platinum membership 1
Sao Paulo, Brazil Delta Air Lines Sky Club Velocity Platinum membership 1
Seattle, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Velocity Platinum membership 1
Tampa, USA Delta Air Lines Sky Club Velocity Platinum membership 1
Tokyo, Japan Delta Air Lines Sky Club Velocity Platinum membership 1
Washington DC Reagan National, USA Delta Air Lines Sky Club Velocity Platinum membership 1
West Palm Beach, USA Delta Air Lines Sky Club Velocity Platinum membership 1

 

Etihad Airways

Worldwide Lounge Access by Departure City.

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

CityLounge NameEligibilityGuests
Abu Dhabi, UAEEtihad Airways Premium LoungeVelocity Platinum membership1
Almaty, KazakhstanAlmaty Airport LoungeVelocity Platinum membership1
Amman, JordanCrown LoungeVelocity Platinum membership1
Athens, GreeceSwiss LoungeVelocity Platinum membership1
Baghdad, IraqIraqi Airways LoungeVelocity Platinum membership1
BahrainDelmon LoungeVelocity Platinum membership1
Bangalore, IndiaOberoi LoungeVelocity Platinum membership1
Bangkok, ThailandThai Airways Royal Orchid LoungeVelocity Platinum membership1
Beijing, ChinaAir China LoungeVelocity Platinum membership1
Beirut, LebanonMEA LoungeVelocity Platinum membership1
Brisbane, AustraliaAir New Zealand Lounge - internationalVelocity Platinum membership1
Brussels, BelgiumBrussels Airlines Business LoungeVelocity Platinum membership1
Cairo, EgyptEAS Lounge and Airport Authority LoungeVelocity Platinum membership1
Calicut, IndiaMalabar PalaceVelocity Platinum membership1
Cape Town, South AfricaBidair Premier LoungeVelocity Platinum membership1
Casablanca, MoroccoAtlas Lounge/Royal Air MarocVelocity Platinum membership1
Chengdu, ChinaChengdu Airport LoungeVelocity Platinum membership1
Chennai, IndiaOberoi LoungeVelocity Platinum membership1
Chicago, USAJAL LoungeVelocity Platinum membership1
Cochin, IndiaOberoi LoungeVelocity Platinum membership1
Colombo, Sri LankaAraliya LoungeVelocity Platinum membership1
Damascus, SyriaExecutive LoungeVelocity Platinum membership1
Dammam, Saudi ArabiaFirst Class LoungeVelocity Platinum membership1
Dhaka, BangladeshSheraton LoungeVelocity Platinum membership1
Doha, QatarOryx LoungeVelocity Platinum membership1
Dublin, IrelandEtihad Airways First & Business Class LoungeVelocity Gold or Platinum membership1
Dusseldorf, GermanyAirberlin LoungeVelocity Platinum membership1
Frankfurt, GermanyEtihad Airways First & Business Class LoungeVelocity Platinum membership1
Geneva, SwitzerlandDnata Executive loungeVelocity Platinum membership1
Hyderabad, IndiaPlaza Premium LoungeVelocity Platinum membership1
Islamabad, IndiaCIP LoungeVelocity Platinum membership1
Istanbul, TurkeyPrime Class LoungeVelocity Platinum membership1
Jakarta, IndonesiaPurah Indah Lounge, Premier Lounge or Emerald LoungeVelocity Platinum membership1
Jeddah, South ArabiaFirst Class LoungeVelocity Platinum membership1
Johannesburg, South AfricaOngololo LoungeVelocity Platinum membership1
Karachi, PakistanCIP LoungeVelocity Platinum membership1
Kathmandu, NepalExecutive LoungeVelocity Platinum membership1
Khartoum, SudanFirst LoungeVelocity Platinum membership1
Kochi, IndiaCAFSVelocity Platinum membership1
Kuala Lumpur, MalaysiaMalaysia Airlines Golden LoungeVelocity Platinum membership1
Kuwait City, KuwaitPearl LoungeVelocity Platinum membership1
Lahore, PakistanCIP LoungeVelocity Platinum membership1
Larnaca, CyprusSwiss LoungeVelocity Platinum membership1
London Heathrow, United KingdomEtihad Airways First & Business Class LoungeVelocity Platinum membership1
Manchester, United KingdomEtihad Airways First & Business Class LoungeVelocity Platinum membership1
Manila, PhilipinesPAGS STOP LoungeVelocity Platinum membership1
Melbourne, AustraliaAir New Zealand Koru Lounge - internationalVelocity Platinum membership1
Milan, ItalySEA Club LoungeVelocity Platinum membership1
Minsk, BelarusNational Airport LoungeVelocity Platinum membership1
Moscow, RussiaDomodedovo Airport LoungeVelocity Platinum membership1
Mumbai, IndiaOberoi LoungeVelocity Platinum membership1
Munich, GermanyAtlantic LoungeVelocity Platinum membership1
Muscat, JordanPlaza Premium LoungeVelocity Platinum membership1
Nagoya, JapanANA Star Alliance LoungeVelocity Platinum membership1
New Delhi, IndiaITC Sheraton LoungeVelocity Platinum membership1
New York JFK, USAThe OasisVelocity Platinum membership1
Paris, FranceEtihad Airways First & Business Class LoungeVelocity Platinum membership1
Perth, AustraliaInternational Business LoungeVelocity Platinum membership1
Peshawar, PakistanCAA Executive LoungeVelocity Platinum membership1
Riyadh, Saudi ArabiaAttar First Class LoungeVelocity Platinum membership1
Seoul, South KoreaAsiana LoungeVelocity Platinum membership1
SeychellesAir Seychelles LoungeVelocity Platinum membership1
Shanghai, ChinaChina Eastern Airlines LoungeVelocity Platinum membership1
Singapore, SingaporeSATS Premier ClubVelocity Platinum membership1
Sydney, AustraliaEtihad First & Business Class Lounge

Velocity Platinum membership

When travelling on Virgin Australia or Etihad Airways flights to Abu Dhabi

1
Tehran, IranCIP LoungeVelocity Platinum membership1
Thiruvananthapuram, IndiaMuthoot Plaza LoungeVelocity Platinum membership1
Tokyo, JapanANA Premium LoungeVelocity Platinum membership1
Toronto, CanadaPlaza Premium LoungeVelocity Platinum membership1

 

Hawaiian Airlines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Honolulu, USA Delta Air Lines Sky Club Velocity Platinum membership

When travelling with Hawaiian Airlines, lounge access is only available on services to Australia.
1
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Velocity Platinum membership 1

 

SilkAir

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Singapore, Singapore Singapore Airlines KrisFlyer Gold Lounge Velocity Platinum membership 1
Kuala Lumpur, Malaysia Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1

 

Singapore Airlines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Adelaide, Australia Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
Bangkok, Thailand Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
Brisbane, Australia Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
Hong Kong, SAR

Singapore Airlines Silver Kris Lounge 

Velocity Platinum membership 1
Kuala Lumpur, Malaysia Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
London Heathrow, United Kingdom

Plaza Premium Lounge, Level 4, Terminal 2A (The Queens Terminal)

Note: Between October and November 2014 the Singapore Airlines Silver Kris Lounge in London Heathrow will be temporarily closed for renovations. 

Velocity Platinum membership 1
Manila, Philippines

Temporary Lounge, Level 3, Terminal 3 (Near Gate 114)

Note: Between October 2014 and February 2015 the Singapore Airlines Silver Kris Lounge in Manilla will be temporarily closed for renovations

Velocity Platinum membership 1
Melbourne, Australia Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
New Delhi, India Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
Perth, Australia Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
San Francisco, USA Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
Seoul, South Korea Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
Singapore, Singapore Singapore Airlines KrisFlyer Gold lounge Velocity Platinum membership 1
Sydney, Australia Singapore Airlines Silver Kris lounge Velocity Platinum membership 1
Taipei, Taiwan Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1

 

Virgin America

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Los Angeles, USA Virgin America Loft Velocity Platinum membership 1

Virgin Atlantic

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Boston, USA Virgin Atlantic Club House Velocity Platinum membership 1
Hong Kong, SAR Virgin Atlantic Club House Velocity Platinum membership 1
Johannesburg, South Africa Virgin Atlantic Club House Velocity Platinum membership 1
London Gatwick, United Kingdom Virgin Atlantic Club House Velocity Platinum membership 1
London Heathrow, United Kingdom Virgin Atlantic Club House Velocity Platinum membership 1
New York JFK, USA Virgin Atlantic Club House Velocity Platinum membership 1
New York Newark, USA Virgin Atlantic Club House Velocity Platinum membership 1
San Francisco, USA Virgin Atlantic Club House Velocity Platinum membership 1
Tokyo, Japan Virgin Atlantic Club House Velocity Platinum membership 1
Washington DC Dulles, USA Virgin Atlantic Club House Velocity Platinum membership 1

Virgin Australia

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Abu Dhabi, UAE Etihad Airways Diamond First Class Lounge Velocity Platinum membership 1
Adelaide, Australia Virgin Australia lounge Velocity Platinum membership 3
Auckland, New Zealand Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services.
3
Brisbane, Australia Air New Zealand Lounge - international Velocity Platinum membership Up to 3 guests when travelling on Tasman services.

1 guest on all other services.
Brisbane, Australia Virgin Australia Lounge Velocity Platinum membership 3
Cairns, Australia Virgin Australia Lounge Velocity Platinum membership 3
Canberra, Australia Virgin Australia Lounge Velocity Platinum membership 3
Christchurch, New Zealand Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services.

Up to 3 guests when travelling on Tasman services.

1 guest on all other services.

Denpasar, Indonesia

JAS Premier Lounge

Velocity Platinum membership 1
Dunedin, New Zealand Air New Zealand Lounge - regional Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services.
1
Gold Coast, Australia Virgin Australia Lounge Velocity Platinum membership 3
Los Angeles, USA

Star Alliance First Class Lounge

Note: The Lounge is located in Tom Bradley International Terminal B on level 6. Accessible via escalator or elevator from the main atrium area.

Velocity Platinum membership 1
Mackay, Australia Virgin Australia Lounge Velocity Platinum membership 3
Melbourne, Australia Air New Zealand Lounge - international Velocity Platinum membership Up to 3 guests when travelling on Tasman services

1 guest on all other services.
Melbourne, Australia Virgin Australia Lounge Velocity Platinum membership 3
Perth, Australia Virgin Australia Lounge Velocity Platinum membership 3
Perth, Australia Singapore Airlines Silver Kris Lounge Velocity Platinum membership 1
Phuket, Thailand Thai Airways Royal Silk Lounge Velocity Platinum membership 1
Queenstown, New Zealand Queenstown Air New Zealand Lounge - domestic Velocity Platinum membership. Lounge access is not available when travelling on Pacific Island services. 1
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Velocity Platinum membership

Up to 3 guests when travelling on Tasman services 

1 guest on all other services.

Sydney, Australia Etihad First & Business Class Lounge

Velocity Platinum membership

When travelling on Virgin Australia or Etihad Airways flights to Abu Dhabi & Virgin Australia flights to Los Angeles

1
Sydney, Australia Virgin Australia Lounge Velocity Platinum membership 3
Wellington, New Zealand Air New Zealand Lounge - international Velocity Platinum membership

Lounge access is not available when travelling on Pacific Island services.
3

 

Along with Virgin Australia and our airline partners, Velocity offers lounge access at more than 150 locations worldwide. To view information on worldwide lounge access, please select the airline 'operating' your flight from the list below.

On codeshare services, the operating airline will be noted on your itinerary.

Note: Lounge access is only available in conjunction with flights that are operated by Virgin Australia or an airline partner as identified below.

When travelling on flights operated by:

Airberlin

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Berlin, Germany airberlin Exclusive Waiting Area Velocity Gold Membership 1
Cologne, Germany airberlin Exclusive Waiting Area Velocity Gold Membership 1
Dusseldorf, Germany airberlin Lounge or Exclusive Waiting Area Velocity Gold Membership 1
Hamburg, Germany airberlin Exclusive Waiting Area Velocity Gold Membership 1
Munich, Germany airberlin Exclusive Waiting Area Velocity Gold Membership 1

 

Air New Zealand

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Adelaide, Australia Virgin Australia Lounge Velocity Gold membership 1
Auckland, New Zealand Air New Zealand Lounge - domestic Velocity Gold membership 1
Auckland, New Zealand Air New Zealand Lounge - international Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1
Brisbane, Australia Air New Zealand Lounge - international Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.
1
Cairns, Australia Virgin Australia Lounge Velocity Gold membership 1
Christchurch, New Zealand Air New Zealand Lounge - domestic Velocity Gold membership 1
Christchurch, New Zealand Air New Zealand Lounge - international Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1
Dunedin, New Zealand Air New Zealand Lounge - regional Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1
Hamilton, New Zealand Air New Zealand Lounge - regional Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1
Invercargill, New Zealand Air New Zealand Lounge - regional Velocity Gold membership 1
Los Angeles, USA Air New Zealand Lounge - international Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1
Melbourne, Australia Air New Zealand Lounge - international Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.
1
Napier, New Zealand Air New Zealand Lounge - regional Velocity Gold membership 1
Nelson, New Zealand Air New Zealand Lounge - regional Velocity Gold membership 1
New Plymouth, New Zealand Air New Zealand Lounge - regional Velocity Gold membership 1
Palmerston North, New Zealand Air New Zealand Lounge - regional Velocity Gold membership 1
Queenstown, New Zealand Air New Zealand Lounge - domestic Velocity Gold membership 1
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services operated by Air New Zealand.
1
Tauranga, New Zealand Air New Zealand Lounge - regional Velocity Gold membership 1
Wellington, New Zealand Air New Zealand Lounge - domestic Velocity Gold membership 1
Wellington, New Zealand Air New Zealand Lounge - international Velocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1

 

Delta Air Lines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Atlanta, USA Delta Air Lines Sky Club Velocity Gold membership 1
Boston, USA Delta Air Lines Sky Club Velocity Gold membership 1
Chicago, USA Delta Air Lines Sky Club Velocity Gold membership 1
Cincinnati, USA Delta Air Lines Sky Club Velocity Gold membership 1
Dallas, USA Delta Air Lines Sky Club Velocity Gold membership 1
Detroit, USA Delta Air Lines Sky Club Velocity Gold membership 1
Fort Lauderdale, USA Delta Air Lines Sky Club Velocity Gold membership 1
Honolulu, USA Delta Air Lines Sky Club Velocity Gold membership 1
Indianapolis, USA Delta Air Lines Sky Club Velocity Gold membership 1
Jacksonville, USA Delta Air Lines Sky Club Velocity Gold membership 1
Los Angeles, USA Delta Air Lines Sky Club Velocity Gold membership 1
Manila, Philippines Delta Air Lines Sky Club Velocity Gold membership 1
Memphis, USA Delta Air Lines Sky Club Velocity Gold membership 1
Miami, USA Delta Air Lines Sky Club Velocity Gold membership 1
Milwaukee, USA Delta Air Lines Sky Club Velocity Gold membership 1
Minneapolis, USA Delta Air Lines Sky Club Velocity Gold membership 1
Nashville, USA Delta Air Lines Sky Club Velocity Gold membership 1
New Orleans, USA Delta Air Lines Sky Club Velocity Gold membership 1
New York JFK, USA Delta Air Lines Sky Club Velocity Gold membership 1
New York La Guardia, USA Delta Air Lines Sky Club Velocity Gold membership 1
New York Newark, USA Delta Air Lines Sky Club Velocity Gold membership 1
Orlando, USA Delta Air Lines Sky Club Velocity Gold membership 1
Philadelphia, USA Delta Air Lines Sky Club Velocity Gold membership 1
Portland, USA Delta Air Lines Sky Club Velocity Gold membership 1
Raleigh-Durham, USA Delta Air Lines Sky Club Velocity Gold membership 1
Salt Lake City, USA Delta Air Lines Sky Club Velocity Gold membership 1
San Diego, USA Delta Air Lines Sky Club Velocity Gold membership 1
San Francisco, USA Delta Air Lines Sky Club Velocity Gold membership 1
Santiago, Chile Delta Air Lines Sky Club Velocity Gold membership 1
Sao Paulo, Brazil Delta Air Lines Sky Club Velocity Gold membership 1
Seattle, USA Delta Air Lines Sky Club Velocity Gold membership 1
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Velocity Gold membership 1
Tampa, USA Delta Air Lines Sky Club Velocity Gold membership 1
Tokyo, Japan Delta Air Lines Sky Club Velocity Gold membership 1
Washington DC Reagan National, USA Delta Air Lines Sky Club Velocity Gold membership 1
West Palm Beach, USA Delta Air Lines Sky Club Velocity Gold membership 1

 

Etihad Airways

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

CityLounge NameEligibilityGuests
Abu Dhabi, UAE

Al Reem Lounge

Velocity Gold membership1
Almaty, KazakhstanAlmaty Airport LoungeVelocity Gold membership1
Amman, JordanCrown LoungeVelocity Gold membership1
Athens, GreeceSwiss LoungeVelocity Gold membership1
Baghdad, IraqIraqi Airways LoungeVelocity Gold membership1
BahrainDelmon LoungeVelocity Gold membership1
Bangalore, IndiaOberoi LoungeVelocity Gold membership1
Bangkok, ThailandThai Airways Royal Orchid LoungeVelocity Gold membership1
Beijing, ChinaAir China LoungeVelocity Gold membership1
Beirut, LabanonMEA LoungeVelocity Gold membership1
Brisbane, AustraliaAir New Zealand Koru Lounge - international
Velocity Gold membership
1
Brussels, BelgiumBrussels Airlines Business LoungeVelocity Gold membership1
Cairo, EgyptEAS Lounge and Airport Authority LoungeVelocity Gold membership1
Calicut, IndiaMalabar PalaceVelocity Gold membership1
Cape Town, South AfricaBidair Premier LoungeVelocity Gold membership1
Casablanca, MoroccoAtlas Lounge/Royal Air MarocVelocity Gold membership1
Chengdu, ChinaChengdu Airport LoungeVelocity Gold membership1
Chennai, IndiaOberoi LoungeVelocity Gold membership1
Chicago, USAJAL LoungeVelocity Gold membership1
Cochin, IndiaOberoi LoungeVelocity Gold membership1
Colombo, Sri LankaAraliya LoungeVelocity Gold membership1
Damascus, SyriaExecutive LoungeVelocity Gold membership1
Dammam, Saudi ArabiaFirst Class LoungeVelocity Gold membership1
Dhaka, BangladeshSheraton LoungeVelocity Gold membership1
Doha, QatarOryx LoungeVelocity Gold membership1
Dublin, IrelandEtihad Airways First & Business Class LoungeVelocity Gold membership1
Dusseldorf, GermanyAirberlin LoungeVelocity Gold membership1
Frankfurt, GermanyEtihad Airways First & Business Class LoungeVelocity Gold membership1
Geneva, SwitzerlandDnata Executive LoungeVelocity Gold membership1
Hyderabad, IndiaPlaza Premium LoungeVelocity Gold membership1
Islamabad, IndiaCIP LoungeVelocity Gold membership1
Istanbul, TurkeyPrime Class LoungeVelocity Gold membership1
Jakarta, IndonesiaPurah Indah Lounge, Premier Lounge or Emerald LoungeVelocity Gold membership1
Jeddah, Saudi ArabiaFirst Class LoungeVelocity Gold membership1
Johannesburg, South AfricaOngololo LoungeVelocity Gold membership1
Karachi, PakistanCIP LoungeVelocity Gold membership1
Kathmandu, NepalExecutive LoungeVelocity Gold membership1
Khartoum, SudanFirst LoungeVelocity Gold membership1
Kochi, IndiaCAFSVelocity Gold membership1
Kuala Lumpur, MalaysiaMalaysia Airlines Golden LoungeVelocity Gold membership1
KuwaitPearl LoungeVelocity Gold membership1
Lahore, PakistanCIP LoungeVelocity Gold membership1
Larnaca, CyprusSwiss LoungeVelocity Gold membership1
London Heathrow, United KingdomEtihad Airways First & Business Class LoungeVelocity Gold membership1
Manchester, United KingdomEtihad Airways First & Business Class LoungeVelocity Gold membership1
Manila, PhilippinesPAGS STOP LoungeVelocity Gold membership1
Melbourne, AustraliaAir New Zealand Lounge - internationalVelocity Gold membership1
Milan, ItalySEA Club LoungeVelocity Gold membership1
Minsk, BelarusNational Airport LoungeVelocity Gold membership1
Moscow, RussiaDomodedovo Airport LoungeVelocity Gold membership1
Mumbai, IndiaOberoi LoungeVelocity Gold membership1
Munich, GermanyAtlantic LoungeVelocity Gold membership1
Muscat, JordanPlaza Premium LoungeVelocity Gold membership1
Nagoya, JapanANA Star Alliance LoungeVelocity Gold membership1
New Delhi, IndiaITC Sheraton LoungeVelocity Gold membership1
New York JFK, USAThe OasisVelocity Gold membership1
Paris, FranceEtihad Airways First & Business Class LoungeVelocity Gold membership1
Perth, AustraliaInternational Business LoungeVelocity Gold membership1
Peshawar, PakistanCAA Executive LoungeVelocity Gold membership1
Riyadh, Saudi ArabiaAttar First Class LoungeVelocity Gold membership1
Seoul, South KoreaAsiana LoungeVelocity Gold membership1
SeychellesAir Seychelles LoungeVelocity Gold membership1
Shanghai, ChinaChina Eastern Airlines LoungeVelocity Gold membership1
Singapore, SingaporeSATS Premier ClubVelocity Gold membership1
Sydney, AustraliaEtihad Airways First & Business Class Lounge

Velocity Gold membership

1
Tehran, IranCIP LoungeVelocity Gold membership1
Thiruvananthapuram, IndiaMuthoot Plaza LoungeVelocity Gold membership1
Tokyo, JapanANA Premium LoungeVelocity Gold membership1
Toronto, CanadaPlaza Premium LoungeVelocity Gold membership1

 

Hawaiian Airlines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

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City Lounge Name Eligibility Guests
Honolulu, USA Delta SkyClub Velocity Gold membership

When travelling with Hawaiian Airlines, lounge access is only available on services to Australia.
1
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Velocity Gold membership 1

 

SilkAir

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Singapore, Singapore Singapore Airlines KrisFlyer Gold Lounge Velocity Gold membership 1
Kuala Lumpur, Singapore Singapore Airlines Silver Kris Lounge Velocity Gold membership 1

 

Singapore Airlines

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Adelaide, Australia Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
Bangkok, Thailand Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
Brisbane, Australia Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
Hong Kong, SAR

Singapore Airlines Silver Kris Lounge

Velocity Gold membership 1
Kuala Lumpur, Malaysia Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
London Heathrow, United Kingdom

Plaza Premium Lounge, Level 4, Terminal 2A (The Queens Terminal)

Note: From October 2014 the Singapore Airlines Silver Kris Lounge in London Heathrow will be temporarily closed for renovations

Velocity Gold membership 1
Manila, Philippines

Temporary Lounge, Level 3, Terminal 3 (Near Gate 114)

Note: From October 2014 the Singapore Airlines Silver Kris Lounge in Manilla will be temporarily closed for renovations

Velocity Gold membership 1
Melbourne, Australia Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
New Delhi, India Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
Perth, Australia Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
San Francisco, USA Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
Seoul, South Korea Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
Singapore, Singapore Singapore Airlines KrisFlyer Gold Lounge Velocity Gold membership 1
Sydney, Australia Singapore Airlines Silver Kris Lounge Velocity Gold membership 1
Taipei, Taiwan Singapore Airlines Silver Kris Lounge Velocity Gold membership 1

 

Virgin America

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Los Angeles, USA Virgin America Loft Velocity Gold membership 1

Virgin Atlantic

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Boston, USA Virgin Atlantic Club House Velocity Gold membership 1
Hong Kong, SAR Virgin Atlantic Club House Velocity Gold membership 1
Johannesburg, South Africa Virgin Atlantic Club House Velocity Gold membership 1
London Gatwick, United Kingom Virgin Atlantic Club House Velocity Gold membership 1
London Heathrow, United Kingdom Virgin Atlantic Club House Velocity Gold membership 1
New York JFK, USA Virgin Atlantic Club House Velocity Gold membership 1
New York Newark, USA Virgin Atlantic Club House Velocity Gold membership 1
San Francisco, USA Virgin Atlantic Club House Velocity Gold membership 1
Tokyo, Japan Virgin Atlantic Club House Velocity Gold membership 1
Washington DC Dulles, USA Virgin Atlantic Club House Velocity Gold membership 1

Virgin Australia

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

CityLounge NameEligibilityGuests
Abu Dhabi, UAE

Al Rheem Lounge

Velocity Gold membership1
Adelaide, AustraliaVirgin Australia LoungeVelocity Gold membership1
Auckland, New ZealandAir New Zealand Lounge - internationalVelocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1
Brisbane, AustraliaAir New Zealand Lounge - international
Velocity Gold membership
1
Brisbane, AustraliaVirgin Australia loungeVelocity Gold membership1
Cairns, AustraliaVirgin Australia loungeVelocity Gold membership1
Canberra, AustraliaVirgin Australia loungeVelocity Gold membership1
Christchurch, New ZealandAir New Zealand Lounge - internationalVelocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1
Denpasar, Indonesia

JAS Premier Lounge

Velocity Gold membership1
Dunedin, New ZealandAir New Zealand Lounge - regionalVelocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1
Gold Coast, AustraliaVirgin Australia loungeVelocity Gold membership1
Los Angeles, USA

Star Alliance Lounge

Note: The lounge is located in Tom Bradley International Terminal B on level 6. Accessible via escalator or elevator from the main atrium area.

Velocity Gold membership1
Mackay, AustraliaVirgin Australia loungeVelocity Gold membership1
Melbourne, AustraliaAir New Zealand Lounge - internationalVelocity Gold membership1
Melbourne, AustraliaVirgin Australia LoungeVelocity Gold membership1
Perth, AustraliaVirgin Australia LoungeVelocity Gold membership1
Perth, AustraliaSingapore Airlines Silver Kris LoungeVelocity Gold membership1
Phuket, ThailandThai Airways Royal Silk LoungeVelocity Gold membership1
Sydney, Australia

Temporary Air New Zealand Lounge: international

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Velocity Gold membership1
Sydney, AustraliaEtihad First & Business Class Lounge

Velocity Gold membership

When traveling on Virgin Australia or Etihad Airways flights to Abu Dhabi & Virgin Australia flights to Los Angeles

1
Sydney, AustraliaVirgin Australia Lounge

Velocity Gold membership

1
Wellington, New ZealandAir New Zealand Lounge - internationalVelocity Gold membership

Lounge access is not available when travelling on Pacific Island services.
1

 

Virgin Australia’s lounge members can access Air New Zealand lounges when travelling to or from New Zealand.

For a list of available lounges please select the airline that is operating your Trans-Tasman flight from below. The operating airline will be noted on your itinerary.

When travelling on flights operated by:

Air New Zealand

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Adelaide, Australia Virgin Australia Lounge Virgin Australia codeshare services to New Zealand only 1
Auckland, New Zealand Air New Zealand Koru Lounge Virgin Australia codeshare services to Australia only 1
Auckland, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
Brisbane, Australia Air New Zealand Koru Lounge Virgin Australia codeshare services to New Zealand only 1
Cairns, Australia Virgin Australia Lounge Air New Zealand operated services to New Zealand only 1
Christchurch, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
Christchurch, New Zealand Air New Zealand Koru Lounge Air New Zealand operated services to Australia only 1
Gold Coast, Australia Virgin Australia Lounge Air New Zealand operated services to New Zealand only 1
Hamilton, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
Invercargill, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
Melbourne, Australia Air New Zealand Koru Lounge Virgin Australia codeshare services to New Zealand only 1
Napier, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
Nelson, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
New Plymouth, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
Palmerston North, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
Queenstown, New Zealand Air New Zealand Koru Lounge Virgin Australia codeshare services to Australia only 1
Sydney, Australia

Temporary Air New Zealand Koru Lounge

Note: From 1 November the Air New Zealand Temporary Lounge will be located on Level 1, Pier C (Near Gates 50-63)

Virgin Australia codeshare services to New Zealand only 1
Tauranga, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1
Wellington, New Zealand Air New Zealand Koru Lounge Virgin Australia codeshare services to Australia only 1
Wellington, New Zealand Air New Zealand Koru Lounge Air New Zealand operated domestic services 1

 

Virgin Australia

Worldwide Lounge Access by Departure City

Based on your eligibility status and operating airline, pre-departure lounge is available to you from the following international airports.

Note: While every effort is made to maintain the accuracy of these details, access to the listed lounges cannot be guaranteed due to changes made by our partners or the third parties operating the lounges.

City Lounge Name Eligibility Guests
Adelaide, Australia Virgin Australia Lounge Virgin Australia operated flights 1
Auckland, New Zealand Air New Zealand Koru Lounge Virgin Australia operated flights to Australia only 1
Brisbane, Australia Air New Zealand Koru Lounge Virgin Australia operated flights to New Zealand only 1
Christchurch, New Zealand Air New Zealand Koru Lounge Virgin Australia operated flights to Australia only 1
Dunedin, New Zealand Air New Zealand Koru Lounge Virgin Australia codeshare services to Australia only 1
Gold Coast, Australia Virgin Australia lounge Virgin Australia codeshare services to New Zealand only 1
Melbourne, Australia Air New Zealand Koru Lounge Virgin Australia operated flights to New Zealand only 1
Queenstown, New Zealand Air New Zealand Koru Lounge Virgin Australia operated services to Australia only (seasonal) 1
Sydney, Australia Air New Zealand Koru Lounge Virgin Australia operated flights to New Zealand only 1
Wellington, New Zealand Air New Zealand Koru Lounge Virgin Australia operated flights to Australia only 1

 

Child Access Guide

 

In addition to your normal membership entitlement, Velocity Platinum and Gold members can bring two children aged between two and 12 years, and all infants under two years of age, into Virgin Australia domestic lounges, free of charge.

Business class guests are not entitled to any guest allowance, unless travelling companions (which include children aged two or over) are also booked on a business class ticket. Infants under two years old are exempt.

For lounges operated by our partners or third party operators the following Child Access policy applies for Velocity Platinum and Gold members.:

Lounge Child Allowance
Virgin Australia third party lounges in Phuket and Denpasar 1 child (counted as your Velocity membership entitlement of 1 guest)
airberlin owned and associated lounges 1 child (counted as your Velocity membership entitlement of 1 guest)
Air New Zealand owned lounges All children under the age of 12, in addition to your guest entitlement
Delta Air Lines owned lounges 1 child (counted as your Velocity membership entitlement of 1 guest)
Etihad Airways owned and associated lounges 1 child (counted as your Velocity membership entitlement of 1 guest)
Singapore Airlines owned lounges 1 child (counted as your Velocity membership entitlement of 1 guest)
Star Alliance lounge in Los Angeles 1 child (counted as your Velocity membership entitlement of 1 guest)
Virgin America owned lounges 2 children under the age of 17, in addition to your guest entitlement
Virgin Atlantic owned lounges 1 child (counted as your Velocity membership entitlement of 1 guest)