Queenstown Airport Guide

Queenstown International Airport
Sir Henry Wigley Drive, Frankton
South Island, New Zealand

Check-in counters are staffed for 120 mins prior to departure, and staff are available at this time to process bookings or changes.

We recommend you are checked in with bags dropped at least 90 minutes prior to your scheduled departure time.

If you are travelling in a large group or require additional assistance, we recommend that you are checked in at least 120 minutes prior to your scheduled departure time.

Check-in will close 60 minutes before departure and you will not be able to check your bags after this time.

When planning your arrival at the airport, please ensure you allow enough time to check in, make your way through security and to the boarding gate. Failure to adhere to check-in times may result in you missing your flight and forfeiting the fare paid. 

Baggage carousels are located in the arrivals hall. Information monitors display flight carousel numbers for baggage collection points.

Baggage Services is located in the arrivals hall, ground floor.

Read more on Queenstown Airport Website.

Long and short term parking is available at Queenstown Airport Parking pricing information

Taxis are readily available from outside the terminal.

Car hire desks located inside the terminal. Pre-book your rental and save.

Toilets are located throughout the airport, disabled toilet facilities are also available.

Located throughout the airport.

ATMs located throughout the airport.

Currency exchange located throughout both terminals.

Located on the ground floor and the first floor of the International terminal.

Guests requiring assistance can be escorted to and from departure/arrival gates. Ask a team member for assistance.

Virgin Australia does not have a Lounge or hold agreements with any third-party Lounge operators in Queenstown.