As part of the Virgin Australia Business Flyer program and the Velocity Frequent Flyer business loyalty program, you may be one of the following users:
Member: We refer to a business that has joined the Virgin Australia Business Flyer program as a member.
Key contact: This is the person who has authority to act on behalf of the member. The key contact has access to both the Virgin Australia business booking portal and the rewards portal, receives all service and marketing messages associated with the member’s Virgin Australia Business Flyer account and has the authority to carry out the same activities as an account administrator. There can only be one key contact for each Virgin Australia Business Flyer account.
Account administrator: An account administrator is a person who has the right to administer the member’s Virgin Australia Business Flyer program membership and has access to both the Virgin Australia business booking portal and the rewards portal, and is authorised to book flights for travellers under the member’s Virgin Australia Business Flyer account. There can be more than one account administrator.
Travel booker: A travel booker is a person who has access to the Virgin Australia business booking portal and is authorised to book flights for travellers under the member’s Virgin Australia Business Flyer account. There can be more than one travel booker.
Traveller: A traveller is a person who is employed, contracted, or otherwise associated with the business. A traveller has access to the Virgin Australia business booking portal but can only book and manage their own flights. There can be more than one traveller.
Guest traveller: A guest traveller is a person who does not have login credentials for the Virgin Australia business booking portal but is associated with the member and for whom bookings can be made by other users. There can be more than one guest traveller.