Payment fees overview
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Credit & Debit cards (payment surcharge)
Fees for card payments made within Australia:
Credit Card Debit Card 
0.99% 0.50% 
1.27% 0.59% 
0.99% Not Applicable 
2.27% Not Applicable 
1.75% Not Applicable 
0.99% 0.50% For card payments for travel where the port of departure is outside of Australia, the below payment fees will apply instead of the payment fees outlined above. Fees will be per person, per transaction.
- New Zealand - NZD 10
- Fiji - FJD 10
- Indonesia - IDR 110,000
- Samoa - WST 25
- Vanuatu - VUV 950
- Japan – JPY 1,000
The card payment fee is non-refundable except where you are entitled to a refund of your fare under the Australian Consumer Law.
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Apple Pay
For card payments made within Australia:
All Cards
- Credit Card: 0.99%
- Debit Card: 0.50%
For card payments for travel where the port of departure is outside of Australia, the below payment fees will apply instead of the payment fees outlined above. Fees will be per person, per transaction.
- New Zealand - NZD 10
- Fiji - FJD 10
- Indonesia - IDR 110,000
- Samoa - WST 25
- Vanuatu - VUV 950
- Japan – JPY 1,000
The card payment fee is non-refundable except where you are entitled to a refund of your fare under the Australian Consumer Law.
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PayPal
A payment fee of 0.99% will be charged when using PayPal and Paypal Pay in 4 as your form of payment. For full details on PayPal click here.
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POLi (NZ only)
No payment fees apply.
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PayiD
No payment fee applies. For more information click here
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ZIP
A payment fee of 1.27% will be charged for Zip transactions. For full details on Zip click here.
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Travel Bank
No payment fees apply.
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Velocity Points
No payment fees apply.
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Guest Contact Centre fee
AUD 40 - applies when you call the GCC to make, change or cancel a booking.
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Airport service fee
AUD 40 - applies when you you make, change or cancel a booking at the airport.