Have you previously cancelled a trip and received a travel credit?

Learn about your travel credits and how to use Travel Bank.

Standard credits - We are currently updating the expiry date for all standard credits issued between 21 April 2020 and 31 July 2022. These credits will be available to book and fly by 30 June 2025. We anticipate expiry dates in all customer accounts will be updated by December 2023.


Future Flight credits - Future Flight credits expired on 31 December 2023 and are no longer available for booking or travel.

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