Have you previously cancelled a trip and received a travel credit

Learn how to book your next journey with Future Flight credits or Standard credits, and how to use your Travel Bank.

Standard credits - We are currently updating the expiry date for all standard credits issued between 21 April 2020 and 31 July 2022. These credits will be available to book and fly by 30 June 2025. We anticipate expiry dates in all customer accounts will be updated by December 2023.


Future Flight credits - Your Future Flight Credits are available to book and fly by 31 December 2023.

Log in to your travel bank


Can't remember your Travel Bank details?

 Click here to find your username or reset your password.