Travel and entry requirements

We recommend checking the latest travel info and advice before you fly. You can find out what you need to know from the Australian Government on the Department of Home Affairs, Department of Health and Smartraveller websites.

Travelling domestically?

Before you set off interstate, it’s best to check the Government website of the State or Territory you’re traveling to – just so you’re up to date with the latest entry requirements.

You can also check restrictions using the COVID-19 Restriction Checker.

Before you fly, you will need to provide your contact tracing details via our contact tracing form. You'll also need to supply your email address, phone number and postcode when checking in at the terminal.

Travelling internationally?

We’ll only carry guests travelling on international flights who are: fully vaccinated with a vaccine approved or recognised by Australia’s Therapeutic Goods Administration (TGA); or

are under the age of 12 at the time of departure; or
a child aged between 12 and 17 at the time of departure who is:
- either unvaccinated or partially vaccinated; and
- travelling with their fully vaccinated parents or guardian; or
cannot be vaccinated for medical reasons (with approved evidence and subject to state and territory requirements).

Vaccination exemptions

Arriving in Australia
If you’re an Australian citizen, permanent resident or visa holder travelling to Australia, and you can’t be vaccinated for medical reasons, you’ll need to check the border entry requirements in the state or territory you’re travelling to. You’ll need to provide an Immunisation History Statement issued by the Australian Government, or you have other evidence in line with government requirements that show medical contraindications to COVID-19 vaccines. . The Australian Department of Health advises that previous infection with COVID-19 is not considered a medical contraindication for COVID-19 vaccination.

Departing Australia
If you’re an Australian citizen, permanent resident or visa holder departing Australia, and you can’t be vaccinated for medical reasons, you’ll need to present your Australian COVID-19 digital certificate or immunisation history statement to prove your contraindication (these may indicate a ‘valid to’ date).

Find out more info on the Smartraveller and Department of Home Affairs websites.

Travelling with COVID-19 restrictions step-by-step

Travelling from Australia

1. First things first

Have your passport ready. Make sure it’s valid for at least 6 months (some countries have different rules, so make sure you check these).
Get your jabs. You’ll need to be fully vaccinated at least 7 days before leaving Australia, unless you’re exempt. Vaccination entry requirements change from country to country.
Sort out your proof of vaccination. If you were vaccinated in Australia, you’ll need to get an International COVID-19 Vaccine Certificate (ICVC). If you were vaccinated outside of Australia, you'll need to get a foreign vaccination certificate. Find out how here. If you’re not eligible for Medicare, you can get your immunisation history statement online through myGov. Find out how here.
Do you need a visa? To find out if you need a visa for travel to a particular country, visit the IATA Travel Centre.
Arrange your travel insurance. It’s more important than ever to be covered, as some countries now require you to have a specific insurance that includes COVID-19 cover.

2. Before you fly

Get your pre-departure PCR test or Rapid Antigen Test (RAT). While Australia doesn’t require pre-departure testing for outbound international travel, certain countries do require a PCR test or RAT prior to arrival. Be sure to check the requirements for the country you are travelling to. If you’ve previously tested positive for COVID-19 and recovered, please check the requirements for the country you are travelling to.

A PCR test can be booked at a provider such as Sonic Travel Testing:

See all collection locations and book your test	From $A145 Special discount available to Virgin Australia guests. When booking, enter code VAJ7P22 at the checkout to receive 10% discount, valid from 1 January 2022. BOOK NOW

See all collection locations and book your test

From $A145

Special discount available to Virgin Australia guests.

When booking, enter code VAJ7P22 at the checkout to receive 10% discount, valid from 1 January 2022.

BOOK NOW

3. On the day you fly

Have all your documentation sorted and bring them with you to the airport. This includes your proof of vaccination or exemption documents, valid passport, PCR test or RAT results, and travel insurance details with specific reference to COVID-19 cover. We recommend you have your documentation printed, or downloaded and saved to your mobile device.
Arrive 3 hours early. Online and self-service check-in aren’t available, so we recommend getting to the airport a little earlier to have your documents checked. If you’ve got a domestic flight first before connecting on to your flight overseas, you’ll need to be at the domestic terminal 90 minutes before your scheduled flight departure.

4. When you touch down

Keep up to date. Different destinations have different rules you’ll need to follow. We recommend keeping up to date with the latest travel information before you fly – and while you’re there too, as things can (and do) change.

1. Check your vaccination status

You’ll need to show proof of your vaccination status when you check in for your flight to Australia. You’ll need to have been fully vaccinated for at least 7 days before entering Australia, unless you’re exempt.

2. Complete your Digital Passenger Declaration (DPD)

You’ll need to complete a DPD before travelling to Australia. You can start a DPD 7 days before your flight to Australia.

3. Check if quarantine, isolation or testing is required at your destination

You’ll need to comply with requirements in the state or territory of your arrival, and any other state or territories that you plan to travel to. Restrictions may change at short notice. Quarantine requirements in Australia are determined by State and Territory governments. Please check that you meet entry, quarantine and post-arrival testing arrangements for each state or territory that you intend to travel to. You may be responsible for costs of quarantine if you arrive in a state or territory without meeting entry requirements. See State and Territory Information for travellers.

With all that taken care of, we recommend keeping up to date with the latest Australian travel information, as entry requirements vary and can change often. So always stay prepared and plan ahead.
1. Check your vaccination status

Everyone aged 16 years and above will need to have been fully vaccinated for at least 14 days before leaving Australia and entering Fiji. You will need to prove your vaccination status by an ICVC, Australian Immunisation Certificate or your foreign vaccination certificate. Vaccination entry requirements change from country to country. If you’re unvaccinated (including holding a medical exemption), or vaccinated with vaccines not approved in Fiji, you’ll need to get an exemption from the Permanent Secretary for Health & Medical Services.

2. Arrange your travel insurance

Fiji requires you to have medical travel insurance, with international coverage that covers COVID-19.

3. Pre-book your Rapid Antigen Test (RAT)

Everyone aged 12 years and above will be required to take an approved RAT at your hotel within 48-72 hours of your arrival into Fiji. All travellers must book/prepay their RAT test on the following portal prior to their arrival into Fiji.

Portal: https://www.entrytestfiji.com/.

You can find more information on travelling to Fiji, here . We also recommend you check and subscribe to updates with Smart Traveller.
1. Check your vaccination status

Everyone aged 18 years and above will need to prove your vaccination status when you check in for your flight to Indonesia, unless exempt. You’ll need to have been vaccinated for at least 14 days before entering Indonesia. Anyone aged under 18 years and are not vaccinated, must hold a doctors statement stating COVID-19 vaccination not able to be administered, or will be subject to RT-PCR testing on arrival.

2. Arrange your travel insurance

Indonesia requires you to have medical travel insurance, with a minimum coverage value of SGD 20,000 for international coverage that covers COVID-19.

3. Get your pre-departure PCR Test

Everyone aged 6 years and above will need to take a PCR test within 48 hours prior to departure to Indonesia – and show proof of a negative result at check in. Evidence of your negative result must also be uploaded to your e-HAC submission.

4. Complete your COVID-19 Vaccination Verification Card (e-HAC)

You’ll need to complete your Indonesia health and vaccination details through the PeduliLindungi mobile app. You must complete the application and receive a QR code prior to departing to Indonesia.

5. Apply for your E-visa

For those who require a visa to enter Indonesia, it is recommended to apply online prior to departure to Indonesia to avoid potentially long processing queues on arrival. Alternatively, should you wish to obtain a visa on arrival (VOA), it is recommended to have payment ready, in local currency (IDR), prior to departure to Indonesia.

You can find more information on travelling to Indonesia, here . We also recommend you check and subscribe to updates with Smart Traveller.

Change your flight

Change your international flight, fee-free for travel up to 31 December 2022 when you book by 30 June 2022.* Now you know how to safely travel, where will your next holiday be? Check out all our available flights.

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*Change without a fee on international routes for bookings made on or prior to 30 June 2022 for travel up to 31 December 2022. Changes must be made prior to your travel date. Fare differences may apply. Full terms and conditions here.

Visas and passports

Countries require different passport and visa verification and documentation. Please review what you need to consider when travelling to a foreign country.

Enhanced security procedures

The Australian Government has enhanced security measures, which limit the amount of liquids, aerosols, and/ or gels guests are permitted to take on board as carry-on baggage.