nzPopupImageLocation

KIA ORA! IT LOOKS LIKE YOU'RE IN NEW ZEALAND

Visit our New Zealand website for more relevant pricing, content and promotions.
Planning

Checked baggage 200x42-purchase-baggage-button

All our fares are inclusive of one checked baggage at 23kg, plus more
if you are travelling Business Class or with Velocity status.

 

Domestic and International Short Haul

Maximum total linear dimension (length + width + height): 140cm (55in)

 
 
Economy

64x62-check-bag-1x23
All fare types
Business

117x62-check-bag-2x32
All fare types
 
 
 

Things to know 

15x15-inclusions-cross
No single item may exceed 32kg. See our Cargo services for heavier items.
 
15x15-inclusions-cross
Multiple items held together will not be accepted as a single piece of baggage. See additional baggage fees that may apply.
 
15x15-inclusions-cross
Checked baggage that is not travelling with a passenger will not be accepted. Unaccompanied baggage must be sent as Cargo.
 
15x15-inclusions-dollar
For Economy fares and purchased checked baggage, items over 23kg will incur fees.
See overweight baggage fees that may apply.
 
 

Baggage allowance

Adults, children, infants and Velocity members travelling on Virgin Australia’s Domestic, International Short Haul and codeshare network are allocated a checked baggage allowance, as detailed below.

bag drop purple icon
Use our checked baggage calculator to determine your included checked baggage allowance on flights operated by Virgin Australia. Simply select your route and fare type. Go to baggage calculator.

 

If you are travelling with non-standard items such as musical and sporting equipment, please refer to oversized and fragile items.

Domestic

Cabin Class None/Red Silver Gold Platinum
Economy 1x23-red 2x23-silver 2x23-gold 3x23-plat
Business
2x32-red 2x32-silver 2x32-gold 3x32-plat

 

For Velocity Members:

  • Velocity complimentary baggage allowance is based on status at time of travel, not time of booking.
  • Additional baggage allowances for Velocity Silver, Gold and Platinum members only apply for flights operated by Virgin Australia. Additional baggage allowances for Velocity Silver, Gold and Platinum members do not apply when travelling on codeshare or interline services operated by other carriers.
  • Baggage allowances for Reward Seat fares with Velocity airlines partners will be based on the operating carrier’s baggage allowances as found on their website and as per your class of travel. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the Velocity Frequent Flyer website.

International Short Haul

Virgin Australia International Services to and from Trans Tasman, Pacific Islands and Indonesia

Cabin Class None/Red Silver Gold Platinum

Economy

 1x23-red  2x23-silver  2x23-gold 3x23-plat
Business  2x32-red  2x32-silver  2x32-gold  3x32-plat

 

For Velocity members:

  • Velocity complimentary baggage allowance is based on status at time of travel, not time of booking.
  • Additional baggage allowances for Velocity Silver, Gold and Platinum members only apply for flights operated by Virgin Australia. Additional baggage allowances for Velocity Silver, Gold and Platinum members do not apply when travelling on codeshare or interline services operated by other carriers.
  • Baggage allowances for Reward Seat fares with Velocity airlines partners will be based on the operating carrier’s baggage allowances as found on their website and as per your class of travel. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the Velocity Frequent Flyer website.

For infants and children

Infants and children are entitled to carry special items as checked baggage, free of charge, as listed below.

200x200-infant-purple-icon
We make flying easier for families. If you're travelling with an infant, you may check in a 23kg bag as part of your special item baggage allowance. View more information on travelling with infants and children.

 

Domestic and International Short Haul
Infant
Not occupying own seat
Infant
Occupying own seat
Child
3 special infant items 1 x 23kg bag
+
3 special infant items
1 x 23kg bag
+
2 special equipment items

 

What can I check-in as a special infant item*?

  • Pram/stroller
  • Portable cot
  • Car seat
  • Baby capsule
  • 1 x 23kg bag

What can I check-in as a special equipment item*?

  • Pram/stroller
  • Portable cot
  • Car seat
  • Baby capsule

*Please note that special items are not restricted to the above.

Avoid paying up to 50% more at the airport. Pre-purchase additional baggage online or via our Guest Contact Centre before you check-in. 

In addition to your fare’s baggage allowance, you can add a maximum of two pieces of baggage at 23kg each per person before you arrive at the airport.

 

How to purchase additional baggage

Online If you’d like to purchase additional baggage to an existing booking, go to Manage your Booking.

Guest Contact Centre

Please contact the Virgin Australia Guest Contact Centre on 13 67 89 if you are calling from within Australia. View contact numbers outside of Australia.
At the airport

Additional baggage can be selected and purchased via self-service Kiosks or via an Agent at the Check-In counter. Higher baggage rates will apply at the airport. 

In line with new health and safety measures, cash will no longer be accepted as a form of payment at the airport. We accept Visa, Mastercard and American Express credit and debit cards.

 

Additional baggage fees

Baggage fees are charged for each additional piece, per one-way journey and are subject to change at any time without notice.

200x200-info-purple
Pre-purchased baggage may only be purchased if you are travelling on a Virgin Australia ticketed and operated flight.
For tickets or connecting flights operated by other airlines, additional baggage may only be purchased at the airport on the day of departure.

 

Domestic

Additional Baggage Fees per piece (maximum 23kg)

An additional two bags may be purchased online or via the Guest Contact Centre. If you need more than two additional bags, you may purchase up to 9 bags at the airport, subject to availability.

Online Guest Contact Centre At the Airport
$45 $55 $90

 

International Short Haul

Additional Baggage Fees per piece (maximum 23kg)

An additional two bags may be purchased online or via the Guest Contact Centre. If you need more than two additional bags, you may purchase up to 9 bags at the airport, subject to availability.

Departing From Online Guest Contact Centre At the Airport
Australia* AUD 70 AUD 80 AUD 150
New Zealand NZD 75 NZD 85 NZD 155
Solomon Islands SBD 400 SBD 446 SBD 800
Papua New Guinea PGK 165 PGK 188 PGK 335
Fiji FJD 104 FJD 119 FJD 215
Tonga* TOP 110 TOP 126 TOP 225
Cook Islands* NZD 75 NZD 85 NZD 155
Samoa* WST 128 WST 146 WST 260
Vanuatu VUV 5655 VUV 6464 VUV 11,500
Indonesia IDR 687,258 IDR 785,557 IDR 1,420,000

 

*Pre-purchase of additional baggage allowance is not available on flights to Cook Islands, Samoa and Tonga due to operational requirements and load restrictions, but it can be pre-purchased for flights departing Cook Islands, Samoa and Tonga. 

 

If you’re travelling Economy with a little extra weight, fees will apply at the airport to any piece over 23kg up to 32kg.

For items that are over the maximum total linear dimensions, please refer to Oversized and Fragile Items.

For items that are over 32kg, please refer to our Cargo services.

 

Overweight baggage fees

Fees are charged at the airport on the day of departure for each additional piece, per one-way journey (includes formal connecting flights) as listed below.

In line with new health and safety measures, cash will no longer be accepted as a form of payment at the airport. We accept Visa, Mastercard and American Express credit and debit cards.

Domestic

An Overweight Baggage fee of $45 will apply to each piece of baggage weighing over 23kg (maximum 32kg).

International Short Haul

Overweight Baggage Fees per piece (23kg to 32kg)

Departing From At the Airport
Australia AUD 90
New Zealand NZD 95
Solomon Islands SBD 480
Papua New Guinea PGK 200
Fiji FJD 130
Tonga TOP 135
Cook Islands NZD 95
Samoa WST 155
Vanuatu VUV 7,000
Indonesia IDR 855,000

 


Important information about additional baggage

  • Each guest may check in up to 9 pieces on Virgin Australia operated flights. The 9 pieces includes fare allowance, Velocity tier allowance, pre-purchased baggage and additional airport baggage.
  • For guests travelling on an Economy Light fare, additional baggage may only be purchased at the airport.

Restrictions

  • The carriage of additional baggage is at the sole discretion of Virgin Australia and is subject to aircraft loads.
  • We will endeavour to carry your Checked Baggage on the same flight as you, however, Additional and Overweight Baggage will be accepted on a space-available basis. If your baggage cannot be carried on the same flight with you due to operational limitations, it will be transported on the next available flight with sufficient load capacity.

Refunds 

Additional baggage fees will only be refunded if we cancel the flight or you are entitled to a refund of your fare or your baggage fees under the fare rules and/or the Australian Consumer Law. If you cancel your flight, you may be entitled to a refund in accordance with the fare rules. These are in addition to your rights under the Australian Consumer Law.