Experience

In-flight Entertainment

information Domestic & Short Haul definition

In-flight Entertainment on Domestic & International Short Haul Services


New Virgin Australia Entertainment App

Now available - update before you fly!

Download Virgin Australia Entertainment App on the app store      Download Virgin Australia Entertainment App on Google Play


Wireless In-flight Entertainment

 

Virgin Australia offers Wireless In-flight Entertainment on equipped Boeing 737-800 and Embraer 190 aircraft, operating on domestic and international short haul routes. This state-of-the-art system provides access to hundreds of hours of movies, TV shows and music, all available on your own device#.

The system can easily be accessed on Wi-Fi-enabled iPad®, iPhone®, iPod touch® devices; Android devices; and laptops with Microsoft® Silverlight®. To ensure your device is system ready, visit the Wireless In-flight Entertainment page and follow the instructions to download the App or software.

List of Compatible Devices and Software

Currently supported mobile device operating systems*:

Android
4.4-4.4.4 KitKat
5.0-5.0.2 Lollipop
5.1.x Lollipop
6.0 Marshmallow

Apple iOS
iOS 7-7.1.2
iOS 8-8.4.1
iOS 9.0-9.2

Windows
Windows 7 or higher

List of known currently supported devices:

Android 
TBA

Apple iOS
iPhone 4/4S, iPhone 5/5C/5S
iPhone 6/6+/6S/6S+
iPod Touch 5th-6th Generation
iPad (2nd-4th Generation)
iPad Air, iPad Air 2
iPad Mini 1, 2, 3

Windows: Laptops running Windows 7 or greater can access the Wireless IFE system via the Microsoft® application Silverlight®. The Wireless IFE system currently supports access by Silverlight® version 5 only. Download the latest version of Silverlight®.

If you have a Windows 10 device, please note that Silverlight® is only accessible via Internet Explorer; it is not supported by the new Microsoft® Edge browser. Download the latest version of IE11.

The Virgin Australia Entertainment Apps work with selected phones and tablets using iOS version 7 and above and Android operating system versions 4.2 Jelly Bean and above. Windows phones and tablets are currently not supported on the Wireless In-flight Entertainment system. Virgin Australia is working to increase the availability of the system on additional devices.

Virgin Australia guests can now enjoy the show for longer, with the introduction of gate to gate entertainment. Simply switch your compatible smart phone or tablet to flight mode to access entertainment from the moment you take your seat until you arrive at your destination.


Take a sneak peek at what’s on Virgin Australia’s Wireless Entertainment System this month*.


Tablets provided by Virgin Australia

Virgin Australia has a limited number of In-flight Entertainment Tablets available on selected flights for complimentary use by Business Class guests. On some flights you can use the Tablet to access Wireless In-flight Entertainment; on others, the Tablet offers a pre-loaded selection of movies, TV shows and music.

Seatback

For guests travelling on equipped A330 aircraft, our award-winning In-flight Entertainment Seatback entertainment system is yours to enjoy for the flight free-of-charge. Our Seatback entertainment system entertains all ages with an extensive range of new release and classic movies, TV favourites, engaging games and mood-satisfying music, delivered through a touch-screen and handset-controlled system.

Please note: Virgin Australia accepts no responsibility for any content which may be offensive or distressing.


*Certain mobile devices and operating systems including all Windows phones and tablets using the Windows Phone operating system are currently not supported on the Wireless In-flight Entertainment (IFE) system. Virgin Australia is always working to increase the availability of the system on additional devices. View more information on device compatibility.

Virgin Australia does not guarantee IFE system availability on any device that may be jail broken or rooted.

Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc. Microsoft, Windows and Silverlight are registered trademarks of Microsoft Corporation in the United States and other countries.

#The Virgin Australia Entertainment Apps work with selected phones and tablets using iOS version 7 and above and Android operating system versions 4.2 Jelly Bean and above. Windows phones and tablets are currently not supported on the Wireless In-flight Entertainment system. Virgin Australia is working to increase the availability of the system on additional devices.

In-flight Entertainment Terms and Conditions

information International long haul definition

In-flight Entertainment on International Long Haul Services

Our award-winning in-flight seatback entertainment is available complimentary to all guests travelling on international long haul services. seatback entertainment entertains all ages with an extensive range of new release and classic movies, TV favourites, engaging games and mood-satisfying music, delivered through a touch-screen and handset-controlled system.

In-seat Power

We have installed power outlets to power your electronic devices.

Power provided is at USA power standards of 110V AC 60 cycles (Hz) – NOT Australian power standards of 220V AC 50 cycles (Hz). The maximum power draw is 150 watts.  The system will automatically check to make sure there is not too much power draw.

The outlet unit will accept almost all plug types, including US two or three-pin, Australian and New Zealand two or three-pin, and European and UK three-pin.

Where can I plug in my device?

  • Business – located between seats, below the audio jack and USB port
  • Premium Economy – below the seat
  • Economy – cabin crew can assist guests with charging devices 

USB Connectivity

Connect a compatible device to our in-seat USB port, to view photos, display Adobe Acrobat files (PDFs), and listen to MP3 music files, via our in-flight entertainment system.

Cameras, MP3 players, USB storage/flash drives, SD card readers are all compatible. Our systems cater for anything that has a USB plug and is a USB mass media device – but doesn't require special software to be loaded onto our system. Note: For safety reasons we only accept specific file types, under a maximum file size.

If your device enables charging via USB, simply plug it into the USB port.


In-flight Entertainment Terms and Conditions

In-flight Entertainment Enjoyed by All

Virgin Australia’s state-of-the-art in-flight entertainment is designed to delight all guests, including those who are visually or hearing impaired.

International long haul and transcontinental flights

On international long haul flights (777 aircraft) and transcontinental flights (A330 aircraft), we have a selection of movies and safety information videos available with closed captions (CC). These materials are clearly marked on our cutting-edge touch-screen system. Just go to Video Settings to activate the function when playing a movie.

Domestic and short haul international flights

On domestic and short haul international flights (wireless enabled 737 and E190 aircraft), we have a selection of movies available with closed captions (CC). These movies are clearly marked in their own collection, simply click on the CC to activate this function when playing a movie.

Apple iOS for iPhone and iPad offers inbuilt screen reader VoiceOver for the visually impaired. Press and hold the home button to activate Siri. Request Siri activates Accessibility/VoiceOver. The VoiceOver screen reader will convert buttons and text into a synthetic voice. Please note: a headset will be required.

For Android smartphone and tablets, the TalkBack screen reader for the visually impaired can be downloaded through Google Play. If preinstalled, access your device settings menu and select Accessibly/Vision/TalkBack. The TalkBack screen reader will convert buttons and text into a synthetic voice. Please note: a headset will be required.