Virgin Australia and Etihad Airways Alliance
Virgin Australia is proud to be a Codeshare partner with Etihad Airways – the national carrier of the United Arab Emirates. As integrated alliance partners, we offer an expanded global network of seamless connectivity, and increased loyalty rewards through reciprocal frequent flyer programs and lounge access.
From its Abu Dhabi base Etihad flies to over 100 destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of 95 Airbus and Boeing aircraft, and more than 220 aircraft on order.
Visit the Etihad website.
Virgin Australia and Etihad Network
Together Virgin Australia and Etihad operate 45 flights per week between Australia and Abu Dhabi. Virgin Australia flies to 50 destinations in Australia and New Zealand and offers Etihad operated codeshare flights to over 80 international destinations.
Virgin Australia services to Abu Dhabi are operated by Boeing 777, whilst Etihad operates Boeing 777, Boeing 787, Airbus A330 and Airbus A380 aircraft into Australia.
Welcome to the world’s most luxurious living space in the air. The Residence on board A380 is a haven of tranquility, reflecting an exclusive lifestyle that offers the ultimate in high-end luxury. With a living room, separate bedroom and ensuite bathroom, The Residence by Etihad is the only three-room suite in the sky. Experience the ultimate in luxury high above the clouds and wake up to breakfast in bed over an expanse of beautiful skies.
Etihad revolutionises First Class with the First Apartment on board A380. More than a seat, it is a living space for the discerning traveller. The First Apartments come equipped with an adjustable 24-inch flat screen TV, which can be viewed from the armchair or while relaxing in bed, together with a vanity cabinet with ample lighting and space for your personal effects, a chilled drinks cabinet and a wardrobe.
With a special pneumatic comfort system to adjust the firmness of the seat, in-seat massage and lighting, all at the touch of a button, guests can customise the perfect environment for every stage of the journey.
Etihad have created spaces where guests can work, rest and play. They call it ‘intelligent living in the sky’. The seat converts into a comfortable fully-flat bed of up to 80.5-inches. A large personal 18-inch touch screen TV with noise-cancelling headsets delivers over 750 hours of the latest blockbusters, timeless classics and interactive games. With a special pneumatic comfort system to adjust the firmness of the seat, in-seat massage and lighting, all at the touch of a button, guests can customise the perfect environment for every stage of the journey.
The Business Studios are available on Etihad A380 and B787.
The Economy Smart Seat
The Economy Smart Seat is the ultimate in clever design, with a unique "fixed wing" headrest that will make the journey even more comfortable. The seat has a convenient entertainment and connectivity hub with all the accessories within easy reach from the seat-back. Escape into a world of the latest blockbusters, timeless classics and interactive games with noise-reduction headsets and over 750 hours of on-demand entertainment
Virgin Australia and Etihad Airways codeshare on each other’s services. Please check your itinerary and ensure you check-in with the operating airline.
You should be checked in for your international flight at least 90 minutes prior to your scheduled departure time. For further details see Check In.
Arriving in Australia
On arrival in Australia, all guests must clear immigration and customs before proceeding to domestic transfer area.
Complimentary intra-terminal transfers are offered between domestic and international terminals for connecting guests in Sydney and Brisbane.
Please select your city to view a transfers map and instructions:
Your carry-on baggage allowance will depend on the operating carrier’s policy for each sector. The operating carrier of each sector is detailed in your itinerary.
Your bags will be checked to your final destination when purchased in a single ticket, offering you a seamless customer experience.
Your included baggage allowance depends on the fare purchased and your Velocity membership level at time of travel. For more information see Checked Baggage.
Excess baggage fees will be charged for any items that exceed the free checked baggage allowance. For details see Excess Baggage.
Virgin Australia Lounge Access
We’ve raised the bar.
Whether it’s relaxing with a glass of wine at the end of a long day, enjoying live music that lifts your mood or simply waking up with a freshly made barista coffee, our lounges aim to make flying a pleasure.
Our architecturally designed lounges are the perfect environment to catch up on work, socialise or relax in comfort. Full business services are available including complimentary WIFI access, meeting rooms and access to a suite of news publications so you can continue your day undisturbed.
Velocity Platinum and Gold members, Guests in business class and Virgin Australia lounge members can enjoy lounge access when travelling on Virgin Australia operated domestic flights.
For access for Etihad customers, see Etihad Lounge Directory.
Etihad Airways Lounge Access
Velocity Platinum and Gold members and Guests travelling in First or Business class receive complimentary entry into Etihad or partner lounges when travelling with Etihad.
Etihad Premium Lounges in Terminal 1 and Terminal 3 in Abu Dhabi offer a world of comfort and convenience - with well-appointed interiors and warm service, the lounges set the tone for your luxurious flight ahead. Freshen up in experience showers; step into one of our showers as your clothes are ironed and your shoes polished. Enjoy the world-renowned Six Senses Spa; five star dining; full business facilities; and fantastic family room with qualified nannies to watch over your kids.
Al Reem Lounge – Abu Dhabi Velocity Gold members plus a guest can use the lounge when travelling with Etihad in Economy Class or on a Virgin Australia International Long Haul flight in Economy or Premium Economy.
Etihad Airways First and Business Class Lounge - Sydney. Set over two natural light-filled levels and an area of 798m2, the Sydney lounge offers a range of facilities catering to the diverse needs of today’s business and leisure travellers. This includes state-of-the-art business amenities with Apple computers; complimentary Wi-Fi connectivity and much more.
Lounge guests will also be treated to Etihad Airways signature food and beverage service with a choice of restaurant-style a la carte dining and a sumptuous buffet. Wines from local Australian producers complement an extensive selection of alcoholic and non-alcoholic beverages including beers, champagne, aperitifs, spirits and liqueurs.
For full terms and conditions and more information, please visit International Lounge Access.
Velocity Frequent Flyer
Our partnership with Etihad Airways integrates the Etihad Guest and Velocity frequent flyer programs allowing both members increased loyalty rewards and lounge access.
Velocity members can earn Velocity Points and Status Credits on eligible Etihad Airways services, and redeem Points for flights in their award winning Economy, Business or First Class cabins on services to over 90 destinations around the globe.
Eligible Gold and Platinum Velocity members will receive the luxury of priority check in, priority boarding, additional baggage allowance and entry into Etihad Airways Lounges around the world, for details see Velocity's benefits-at-a-glance.
Be our guest, become a Velocity Frequent Flyer.
|On services operated by Etihad Airways with a VA or EY flight number||Velocity Platinum members||Velocity Gold members||Velocity Silver members|
|Earn Velocity Points|
|Redeem Velocity Points|
|Earn Status Credits|
|Priority airport check-in|
|Priority baggage handling|
|Lounge Access#||Access plus one guest||Access plus one guest|
|Increased check in baggage allowance||Additional 20kg||Additional 15kg||Additional 10kg|
#Eligibility for lounge access varies according to your fare class, Velocity membership level and destination. For information on worldwide lounge access, simply select your eligibility from the drop down box on Virgin Australia’s International Lounge Access Guide.
Note: Increased check in baggage allowance: No single item may exceed 32kg
For full terms and conditions and more information, please visit Benefits at a Glance.