IMPORTANT INFORMATION

Volcanic Ash impacting flights in and out of Bali

Bookings

Check-in

Domestic Check-in

Domestic Check-in is available at the airport via our check-in counters, or via:

  • Web/Mobile Check-in 
  • Kiosk Check-in

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International Check-in

All guests flying on our international services must check in at the airport via our check-in counters.

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Partner Airline Check-in

Partner airline check-in is available at the aiport with the carrier operating your flight.

Operating carrier information is clearly displayed on the website at the time of booking, and is included on your flight itinerary.

Airport information screens display information about flight numbers applicable to partner carriers.   


Travel Essentials

Before arriving at the airport, it is important that guests take note of our specific bagagge and attire guidelines. If you do not meet these guidelines you may be prevented from boarding your flight.

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