Request assistance for your flight
Need a little extra help? Use this form to request special assistance for your Virgin Australia journey.
You can read about how we’ll handle your personal information below.
Before you start:
- Independent Travel Criteria
Check if you meet our independent travel guidelines before submitting a request. - Medical Clearance
Had recent surgery or a medical condition? You may need clearance to fly. Review our Medical Clearance Guidelines first.
Important:
- Complete one form per traveller
- You can add more people after you submit.