Have you previously cancelled a trip in exchange for flight credits?
Learn how to book your next journey with future flight credits or standard credits, and how to use your travel bank.
Standard credits - We have extended the expiry date of all standard credits issued on/before 31 July 2022. Your standard credit will be available to make bookings until 31 December 2023.
Future Flight credits - We have extended the expiry date of Future Flight credits. Your credits will be available to make bookings for travel up to 31 December 2023.
Future flight credits
Booked a trip on or before 20 April 2020? You’ll get a Future Flight credit for impacted services.
Booked a trip on or after 21 April 2020? You’ll get a Standard credit under the rules of your fare.
This is where we hold your Future Flight and Standard credits. Find out how to use them.