Our cargo services
Virgin Australia Cargo is part of the Virgin Australia Group. We provide services for major cargo distributors, corporate shippers and individuals, including the transportation of animals. We have access to specialist cargo handling terminals in all major airports across Australia, catering to a range of different customer requirements.
Domestic bookings
For one-off general cargo bookings, please contact us on 13 82 87 during weekdays between 8:30 AM and 6:30 PM (AEST). Alternatively, you can also email us at cargo@virginaustralia.com. Details of our product and service offering are available via our dedicated information page.
For one-off pet and animal travel, please refer to our information page for booking options.
For existing account holders, please log in to our booking portal.
Other bookings
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International
International
Unfortunately, we are not currently accepting bookings for international services.
Track a shipment
Contact Us
Non-account bookings
Call 13 82 87
Weekdays between 8:30 AM and 6:30 PM (AEST) or
email cargo@virginaustralia.com
Account bookings and all operational enquires
Call 13 82 87
Weekdays between 5:30 AM and 9:30 PM (AEST)
Weekends; Saturday 5:30 AM - 5:00 PM (AEST)
Sunday 7:30 AM - 7:00 PM (AEST) or
email: cargocontrolcentre@virginaustralia.com
Sales | Operations | New Account Enquiries
Call 13 82 87
Weekdays between 8:00 AM and 6:00 PM (AEST) or,
email Cargo Commercial at cargosales@virginaustralia.com