Manage travel

Dedicated support

Get direct access to a dedicated support team via phone and email, whenever you need help or advice. We're here to make your trips smooth and stress-free.

Business Booking Portal

Manage all your business travel in one place. Whether it's a quick city trip or a global adventure, our Business Booking Portal handles it all—easy, fast, and flexible.

Templates and tools

Access our suite of tools and templates to simplify your travel planning. From travel policies to team fact sheets, we’ve got everything you need to streamline your travel management.

Here when you need us

Call our team

Our friendly contact centre is ready to assist you from 5am to 11pm (AEST) on weekdays and 7:30am to 6pm (AEST) on weekends. Call 1300 246 498 to chat.

Email our team

Drop us an email at businessflyer@virginaustralia.com, and we’ll get back to you between 7.30am to 5pm (AEST) Monday to Friday. Don’t forget to include your ABN!

Business Booking Portal

Your all-in-one hub for easy travel planning. Book, manage, and get rewarded—all in one place!

Access member benefits

Automatically earn Velocity Points for your business and check your business’ balance¹
Access member-only discounts²
Offset costs using Pay with Points³
Book hotels and cars with our partners

Simplify booking

Fast track bookings by saving traveller details
Effortlessly add team members with the bulk upload tool
Allow team members to self-book or book for other team members

Manage in one place

Manage your upcoming bookings
View spend reports
Access Virgin Australia's corporate travel bank feature making it easier if plans change

Travel with ease with our tools and templates

Save time and get organised with free templates and resources to simplify your business travel.

Travel Policy template

Create a custom travel policy that fits your business.

Team factsheet

Everything your team needs to know about Virgin Australia Business Flyer.

Access the Rewards Portal to manage your business' Points and benefits.

Rewards Portal

Terms and Conditions

1. Earning Points with Virgin Australia Business Flyer: Virgin Australia Business Flyer Members can earn up to 1,000,000 Points from completed travel on eligible flights marketed and operated by Virgin Australia or marketed by Virgin Australia and operated by eligible airline partners, per annum, based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer. Points aren’t earned on certain fees, taxes, or charges. Virgin Australia Business Flyer Terms and Conditions apply.

2. The Fare Advantage Discount: The Fare Advantage Discount of up to 6% applies to Flex and Business Class fares operated and marketed by Virgin Australia and is available to Virgin Australia Business Flyer members. The Fare Advantage Discount levels are subject to change without notice. Please check our website for current discount levels. Fare Advantage Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered self-ticketing Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process Fare Advantage Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com. Fare Advantage Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares. Fare Advantage discounts do not apply to Virgin Australia flights operated by Qatar Airways, any bookings made via the Virgin Australia Groups department, sale fares or other tactical fares offered from time to time, and bookings for children and infants. Fare advantage discounts are not available on Virgin Australia services to and from Onslow (ONS). If you have any questions regarding the application of Fare Advantage Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply.

3. Pay with Points: Minimum 100 Points required when using Pay with Points. Payment surcharge may apply. Virgin Australia fare rules apply to Pay with Points flight bookings. Virgin Australia Business Flyer membership terms and conditions apply. When using Pay with Points as your payment method for Economy X upgrades and additional baggage fees, the full amount of these items must be paid in Points.