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Flights that will be open for service for animal travel will only be those flights between the defined days of operation listed below.
Drop off and collection locations vary from port to port. To find out where to drop off and collect your pet, check the location list below.
Pick-up and drop-off locations
Location
Pak Fresh
2 Comley Street, Adelaide Airport SA 5950
(Entrance from rear of building only)
Location on Google Maps
Contact number
08 8234 4222
Business hours
Mon to Fri: 04:00 - 23:00
Sat: 04:00 - 12:00
Sun: 09:00 - 13:00
Public Holidays: 08:00 - 12:00
Contact number
02 6686 7664
Business hours
Mon to Sun: 1.5 hours before and 30 minutes after
Contact number
07 3739 9250
Business hours
Mon-Fri: 0500-2300
Sat-Sun: 0500-2200
Location
Broome Air Freight
6 Coghlan Street (next door to AVIS car rentals)
Broome, WA 6725
Location on Google Maps
Contact number
0448 250 119
Business hours
Mon to Fri: 0900 - 1600
Sat: 0900 - 1200
Opens 90 mins prior to the flights scheduled departure.· Pet acceptance will be closed 90 mins prior to the flights scheduled departure. Pet Collection will be available 30 mins after guests arrival.
Location
Virgin Australia Terminal
Bundaberg Regional Airport
2 Isis Highway,
South West Bundaberg QLD 4670
Location on Google Maps
Contact number
07 3117 0434
Business hours
Mon, Tues, Wed, Thurs and Sun:
1230 to 1530
Location
Virgin Australia
8 George Tyson Drive,
Canberra Airport ACT 2609
Location on Google Maps
Strictly no pets are to be lodged through the Airport Terminal Building.
Contact number
02 6247 1157
Business hours
Mon to Fri: 04:00 - 21:00
Sat & Sun: Closed
Holidays: Closed
Contact number
0409 176 111
Business hours
Mon to Sun: Open 120 minutes before departure all Virgin Australia flights. Closes 90 minutes after arrival of all Virgin Australia Flights.
Business hours
Open 150 mins before departure all Virgin Australia flights closes 90min after arrival of all Virgin Australia flights. Sat / Sun and Public Holidays: Closed
Contact number
07 4978 7965
Business hours
Mon to Fri: 0515 to 0800, 0930 to 1300 and 1430 to 1800
Sat: 0530 to 0800
Sun: 1115 to 1300 and 1430 to 1800
Contact number
07 5599 2333 or 0447 029 209
Business hours
Mon - Sun: 0600 - 2100
Contact number
0478 404 924
Business hours
Mon to Sun: 90min before Flight Departure. 45mins After Aircraft Arrival
Sun: Closed
Contact number
0421 053 768
Business hours
Mon to Sun: Lodgement open 2.5hrs from flight departure. Collection available up to 30mins after arrival of flight.
Location
Quick As A Wink Couriers
Kalgoorlie Airport, Hart Kerspien Dr,
Broadwood WA 6430
Contact number
0418 934 604
Business hours
Mon to Sun: Opens 90 minutes before first Virgin Australia flight departure and closes 30 minutes after last Virgin Australia flight arrival
Contact number
08 9168 2111
Business hours
Mon to Sun: Cargo will be available for collection +60 mins from flight arrival
Contact number
0412 058 310
Business hours
Mon to Fri: Lodgement open 150min before flight departure. Collection available up to 90mins after flight arrival.
Sat: Lodgement open 150min before flight departure. Collection available up to 90min after flight arrival on selected flights only.
Sun: Closed
Contact number
03 7007 4635
Business hours
Mon to Fri : 0430 - 0030
Sat: 0430 - 2230
Sun: 0430 - 0030
Contact number
0415 041 629
Business hours
Mon to Fri: 0700 to 1700
Sat: 1200 to 1300
Sun: 1600 to 1800
Business hours
Mon to Fri: Lodgement Open 120min before Flight Departure. Collection Available up to 45mins After Flight Arrival
Sat-Sun: Closed
Contact number
0401 814 593
Business hours
Mon to Sun: Lodgement open 90 mins from flight departure. Collection available up to 60 mins after arrival of flight.
Contact number
0479 009 402 or 0455 043 276
Business hours
Mon to Sun: Opens 90 minutes before first Virgin Australia flight departure and closes 45 minutes after last Virgin Australia flight arrival
Contact number
08 9466 6532
Business hours
Mon to Sun: Open 90 min before departure of all Virgin Australia flights and will close 20 min after arrival of all Virgin Australia flights.
Contact number
08 9479 2186
Business hours
Mon to Fri: 0400 - 0100
Sat & Sun: 0400 - 0000
Contact number
08 9140 1111
Business hours
Mon to Sun: Open 90 min before departure of all Virgin Australia flights and will close 30 min after arrival of all Virgin Australia flights.
Whitsunday Coast (Proserpine) - PPP
Contact number
07 4945 0480
Business hours
Mon to Fri: 0700 to 1000 and 1330 to 1700
Sat: 1230 to 1600
Sun: 1330 to 1700
Location
Virgin Australia Freight Facility.
Terminal Drive Rockhampton Airport Rockhampton QLD 4700
Location on Google Maps
Business hours
Mon to Fri: Lodgement Open 150 min before Flight Departure. Collection Available Up to 90mins After Flight Arrival
Sat: Lodgement Open 150min before Flight Departure. Collection Available Up to 90min After Flight Arrival on Selected Flights Only.
Sun: Closed
Sunshine Coast (Maroochydore) - MCY
Please note: Cargo Services are suspended until further notice.
Contact number
0435 962 106
Business hours
Cargo Services are suspended until further notice.
Contact number
02 8985 7532
Business hours
Mon: 0430 - 2300
Tue: 0430 - 2300
Wed: 0430 - 2300
Thu: 0430 - 2300
Fri: 0430 - 2300
Sat: 0430 - 2300
Sun: 0430 - 2300
Contact number
0419 849 132
Business hours
Mon to Fri: Open 120 minutes before departure of all Virgin Australia flights. Closes 90 minutes after arrival of all Virgin Australia flights.
