Agency essentials

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ADM's and Common Questions: Wednesday 22 October 2pm-2:30pm AEST
Join us for an exclusive Masterclass, designed to support our agency and trade partners in navigating Agency Debit Memos (ADM's) and improving booking accuracy.
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Learning hub

Our masterclass series is designed to keep you in the loop with our latest product and policy enhancements.

Woman arriving at airport after flying through Virgin Australia for business.

Virgin Australia Business Flyer

Virgin Australia Business Flyer is our free-to-join business travel program for businesses that hold a valid ABN or ACN, have an Australian business address, and spend less than $300,000 per year with Virgin Australia on air travel.

Two guests sitting in Virgin Australia lounge talking while on corporate travel trip.

Corporate travel

Large organisations with more than $300,000 in annual spend on Virgin Australia flights are eligible for our tailored corporate solutions. With designated sales and support teams, we provide your clients with the flexibility, service, and savings that will make their CFO happy.

Guests travelling on Virgin Australia flight sitting in cabin with headphones on listening to music.

Velocity Frequent Flyer

Learn more about our member program benefits, how to earn and redeem points, and other useful information related to Velocity Frequent Flyer.

Doha

Airline Partners

Travel to over 600 destinations using Velocity Points. You can earn or redeem Points with our global network of partner airlines.*

Travellers scanning boarding pass at boarding gate with Virgin Australia guest agent

Group travel

Do you need to book flights for a group? We offer group fares for ten or more passengers.

Passengers travelling in Economy cabin

Charters

Virgin Australia is one of Australia’s largest operators of fly-in fly-out charter aircraft. Our ever-expanding fleet of aircraft can be chartered to fly anywhere within Australia and beyond.

Contact and enquiries

Our experienced Virgin Australia Industry Support team is committed to delivering excellence in customer service by providing expert advice and sales support solutions to you and your customers.

Agents helpdesk

Industry Support Agents

To speak with an Industry Support Agent, the operating hours are as follows

Monday to Friday: 5.00 am - 11.00pm (AEST)

Saturday & Sunday: 7.30am - 6.00pm (AEST) 

Calling from

Toll free contact number

Australia 13 67 37
New Zealand 0800 777 737
Rest of the world  Contact now

Group Travel

Phone: 13 67 00

Email: group.sales@virginaustralia.com

 
Operating hours are as follows

Monday to Friday: 8.30am - 5.00pm (AEST)

After hours support

Monday to Friday: 6.00am - 8.30am, 5.00pm - 11.00pm

Saturday to Sunday: 7.00am - 6.00pm

Virgin Australia Business Flyer

Phone: 1300 301 928

Email: businessflyer@virginaustralia.com
 

Operating hours are as follows

Monday to Friday: 5.00 am - 11.00pm (AEST)

Saturday & Sunday: 7.30am - 6.00pm (AEST) 

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