Card payment fee (payment surcharge)

For card payments made within Australia:


  • Credit Card: 0.98%
  • Debit Card: 0.53%


  • Credit Card: 1.27%
  • Debit Card: 0.61%


  • Credit Card: 0.98%
  • Debit Card: Not Applicable

Diners Club International

  • Credit Card: 1.27%
  • Debit Card: Not Applicable


  • Credit Card: 1.75%
  • Debit Card: Not Applicable


For card payments made outside Australia, the below payment fees will apply instead of the payment fees outlined above. Fees will be per person, per transaction.

  • New Zealand/Cook Islands - NZD 10
  • Fiji - FJD 10
  • Indonesia - IDR 110,000
  • Samoa - WST 25
  • Vanuatu - VUV 950

Any amount paid for using a credit or debit card will be included in the value of the Future Flight credit.

The card payment fee is non-refundable except where you are entitled to a refund of your fare under the Australian Consumer Law.

PayPal No payment fees will be charged when using PayPal and Paypal Pay in 4 as your form of payment. For full details on PayPal click here
POLi (NZ only) No payment fees apply
ZIP A payment fee of 1.27% will be charged for Zip transactions. For full details on Zip click here.
Travel Bank No payment fees apply
Velocity Points
No payment fees apply
Guest Contact Centre fee
AUD 40 - applies when you call the GCC to make, change or cancel a booking.
Airport service fee
AUD 40 - applies when you you make, change or cancel a booking at the airport.