Preferred Seat selection
We have introduced Preferred Seating closer to the front of our aircraft.
Guests travelling on Economy Choice or Flex fares can purchase a Preferred seat selection at any time via manage booking. 48 hours prior to the flight's scheduled departure, any remaining Preferred Seating becomes available for complimentary selection during check in.
Complimentary Standard Seat selection is included in Choice and Flex fares.
Guests travelling on Economy Lite fares can purchase Preferred Seat selection up to 3 hours prior to their flight’s scheduled departure via manage booking or during check in. All seating excluding Economy X is complimentary within 3 hours of scheduled departure.
Guests can purchase Preferred Seat selection by adding it to their booking and paying the applicable fee via the Virgin Australia App or through Manage Your Booking. If you change your mind and choose to cancel your flight, fees will not be refunded unless you are entitled to a refund under the Australian Consumer Law. Economy X is not included in the Preferred seating program.
Sometimes we have to change our aircraft after you have selected your seat. When this is the case, you will be re-seated in your applicable zone or in the same or a similar seat; however, this is subject to availability and we cannot guarantee this. Our Customer Services teams will strive to seat you in the next best available seat.
For more information about Preferred seat selection, view the Preferred Seat Selection Terms and Conditions.