Take your business client’s rewards to new heights
Virgin Australia Business Flyer is here to help you deliver even more value to the small-to-medium business travel market. When your clients sign up to the program for free, they will receive member-exclusive discounts of up to 6%4 off eligible Virgin Australia flights and earn Velocity Points for their business1 while their travellers earn Points and Status Credits towards their individual Velocity Frequent Flyer accounts.2
The rewards don’t end there. Members can access discounted Lounge membership6 and earn Points on the ground through our network of 40+ Partners and offers.
The more you spend, the faster you'll be rewarded
Tier 1
$0 - $9,999 annual spend
Earn 1 Point per $1 spent1
Save up to 6%3 on already low fares
Receive two Velocity Pilot Gold memberships when you spend $2000 within the first 3 months7
Access $379 discounted annual Lounge memberships4
Tier 2
$10,000 - $49,999 annual spend
Earn 1.5 points per $1 spent1
Save up to 6%3 on already low fares
Receive one complimentary Gold memberships for 12 months8
Unlock additional benefits when you reach Tier 2
Tier 3
Over $50,000 annual spend
Earn 2 points per $1 spent1
Save up to 6%3 on already low fares
Receive two complimentary Gold memberships for 12 months8
Unlock additional benefits when you reach Tier 3
How to apply on behalf of your client
If you’re unsure if your client already has an active Virgin Australia Business Flyer account, please send us an email at businessflyer@virginaustralia.com with their company name and ABN/CAN.
Fare information
Once your client is an approved member of the Virgin Australia Business Flyer program, you will be sent an email requesting your pricing and ticketing PCC, IATA and applicable GDS. This information is necessary for us to ensure you can access the “Fare Advantage” discount for your client now that they are a member of the program4.
The “Fare Advantage” Discount is only available to agents who book on behalf of registered Virgin Australia Business Flyer members. Once you’ve been given access to the “Fare Advantage” discount, it is your responsibility to ensure you are only offering these prices to existing members of the program.
Account code ACC99 should be used when pricing all Virgin Australia marketed services. This ensures the correct discount is applied and accurate reporting and should be used regardless of whether that booking fare is eligible for the “Fare Advantage” discount. Fare rules can be found in your GDS.
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Virgin Australia Fare Advantage Discounts
Cabin Fare Brand Discount on published fares4 Business Business 6% Economy Flex 6% Choice 0% Lite 0% -
GDS Pricing Commands
GDS Pricing Commands Fare display with account code Pricing fare advantage fares with account code Sabre FQBNESYD15OCT‡AC*ACC99-VA WPBR{fare brand modifier}¥IACC99 Amadeus FQDSYDBNE/15SEP/AVA/R,U*ACC99 FXP/R,U*ACC99/FF-{fare brand modifier} Galileo FDSYDBNE12JUN/VA-PRI-:ACC99 FQ-:ACC99/*:BF{fare brand modifier} When testing please book and price within the Sale and Travel dates -
Fare Brand Modifiers
Fare Brand Modifiers Fare Brand Choice Flex Business Sabre & Amadeus CH FL BU Travelport & Galileo 02 03 04 -
Fare Rules
Ticket designator AC Account code/Corporate ID ACC99. This must be included on every ticket. Failure to do so will result in the issuance of an Agency Debit Memo (ADM). Fare basis ACs per public fares, refer to GDS OSI Entry The clients ABN or NZBN must be added as an OSI in each booking. Failure to include ABN or NZBN as OSI on the booking will result in the issuance of an ADM by the airline’s revenue accounts department to retrieve the difference between the applicable published fare and the fare advantage fare. Flight Application Refer to GDS. Seasons As per public fares, refer to GDS. Reservations and ticketing Refer to GDS for ticketing time limit. Tickets must be issued on VA ticket stock (VA 795). Tickets must be issued by electronic ticketing. Availability of point-of-sale discount is limited. They do not apply to all booking classes, flight or days, even within a specified offer period, unless otherwise specified. Important notes The Virgin Australia Business Flyer account code/ID must be used when pricing the fares to ensure the correct discount and fare basis is applied which will then ensure that the relevant fare conditions are also applied. When booking non-discounted fare classes, the same tour code and OSI details must be added at time of ticketing for reporting purposes. Re-issue/exchange process All Virgin Australia tickets issued for a Virgin Australia Business Flyer client must show ticket designator (/AC) to qualify for appropriate discount. Important notice: a Virgin Australia Business Flyer fare cannot be reissued/ exchanged onto any other fare with different tour code and/or ticket designator or any other Virgin Australia private fare. Virgin Australia Business Flyer fare can be reissued/exchanged onto a public fare, subject to the conditions of the ticketed fare. Minimum stay Nil. Maximum stay Refer to GDS. Stopovers and transfers Refer to GDS. Construction and combinations Refer to GDS. Taxes and surcharges Taxes/surcharges/fees apply – must be collected prior to tickets being issued. Additional taxes may be payable direct at certain airports. Endorsement The original and the reissued ticket must be annotated - restrictions apply/non-end and penalties apply, in the endorsement box. Child discounts Not permitted. Unaccompanied minors Not permitted Routings Refer to GDS for applicable route map. Penalties Changes: as per fare rules. Local reissue/service fees may apply.
Cancellations: as per fare rules.
Name changes: refer to fare rules/GDS.Forms of payment Cash or credit card. General Subject to change or cancellation without notice.
Note: this fare should auto quote in the GDS. If the fare does not auto quote, please refer to the GDS to ensure the itinerary adheres to the fare rules.
Tracking information
Once your client has joined the Virgin Australia Business Flyer program, they can start tracking their flights. To ensure your customer’s flights track towards the program, you must ensure the applicable OSI is added to every booking. The ABN entered must match the one the customer used to register for the Virgin Australia Business Flyer program.
As a reminder, the account code ACC99 must be included on every ticket to ensure accurate reporting and tracking and should be used regardless of whether that booking fare is eligible for the “Fare Advantage” discount. Failure to do this will result in issuance of agency debit memo (ADM).
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How to add the OSI to your Virgin Australia Business Flyer bookings
Please refer to the email that Business Flyer has sent you confirming that you have been nominated as the preferred booking method. This email will contain the ABN we have registered on behalf of your customer with Virgin Australia Business Flyer.
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ABN entry format
GDS ABN entry format Amadeus OS VA VACC/insert company’s ABN Galileo SI.VA*VACC/insert company’s ABN Sabre 3OSI VA VACC/insert company’s ABN
Has your client changed how they book travel?
By completing the maintenance form, we update the clients account details with the correct travel manager information, ensuring that we have the correct account details, to be able to maintain the customers access to the benefits of the Virgin Australia Business Flyer program.
Please ask your client to complete a maintenance form.
Terms and Conditions
1. Earning Points with Virgin Australia Business Flyer: Virgin Australia Business Flyer Members can earn up to 1,000,000 Points from completed travel on eligible flights marketed and operated by Virgin Australia and operated by eligible airline partners, per annum, based on the rolling 12 month period from when the Member joins Virgin Australia Business Flyer. Points aren’t earned on certain fees, taxes, or charges. Virgin Australia Business Flyer Terms and Conditions apply.
2. Earning Points with Velocity Frequent Flyer: If the individual flying with Virgin Australia or a partner airline is also a Velocity Frequent Flyer member, they may also earn Velocity Points on eligible flights in accordance with the Velocity membership Terms and Conditions.
3. Points Transfer: Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 100 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member.
4. The Fare Advantage Discount: The Fare Advantage Discount of up to 6% applies to Flex and Business Class fares operated and marketed by Virgin Australia and is available to Virgin Australia Business Flyer members. The Fare Advantage Discount levels are subject to change without notice. Please check our website for current discount levels. Fare Advantage Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered self-ticketing Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process Fare Advantage Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com. Fare Advantage Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares. Fare Advantage discounts do not apply to Virgin Australia flights operated by Qatar Airways, any bookings made via the Virgin Australia Groups department, sale fares or other tactical fares offered from time to time, and bookings for children and infants. Fare advantage discounts are not available on Virgin Australia services to and from Onslow (ONS). If you have any questions regarding the application of Fare Advantage Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply.
5. Pilot Gold: A new Virgin Australia Business Flyer member is eligible to receive two three-month Velocity Pilot Gold Memberships if, within the first three months of becoming a Virgin Australia Business Flyer member, they book and complete at least $2,000 of eligible travel (excluding taxes, fees and charges). As a Pilot Gold member you will receive all Velocity Gold benefits, except for the following: a physical membership card, luggage tags, complimentary partner memberships, or the ability to access a membership Pause for parental leave. For more information, please visit our website, or the Velocity Frequent Flyer Pilot Gold page. Virgin Australia Business Flyer Terms and Conditions and Velocity Membership Terms and Conditions apply.
6. Discounted Lounge Membership: Usual annual Lounge Membership Fee is $450 (plus $99 joining fee for all new standard Lounge Memberships), as at 1 July 2024. Discounted Membership Fee is available for the Virgin Australia Business Flyer member’s Key Contact, Account Administrators, Travel Bookers and Travellers. Subject to the Virgin Australia Business Flyer Terms and Conditions, and Virgin Australia Lounge Terms and Conditions. Virgin Australia Lounge entry is subject to space availability
7. Complimentary Velocity Gold Membership: Virgin Australia Business Flyer Tier 2 members receive one complimentary annual Velocity Gold Membership. Virgin Australia Business Flyer Tier 3 members receive two complimentary annual Velocity Gold Memberships. These complimentary memberships are for member employees only, as nominated by the member.
8. Choose Your Own Reward: Whenever a Virgin Australia Business Flyer member is: (a) upgraded to a higher Tier Level (i.e. upgrade from Tier Level 1 to Tier Level 2); (b) retained at Tier Level 2 or 3 following the member’s annual Tier Level review; or (c) downgraded from Tier 3 to Tier 2 following the member’s annual Tier Level review, your business will have the option to choose a reward. To choose a reward, click on the link in the email sent to the member’s Key Contact and select from the options. The link in the email will expire in four weeks from receipt or once you have chosen your reward. Once a selection has been made, it cannot be changed. The Single Use Lounge Pass or Business Class Upgrade rewards must be allocated to a Velocity Frequent Flyer member who is directly employed or contracted by the Member within 1 year or they will expire. The bonus Points reward must be transferred to a Velocity Frequent Flyer member who is directly employed or contracted by the Member within 2 years or they will expire. Please note that any unallocated rewards will also expire if you are upgraded to a higher Tier Level (at which time we will provide you with new rewards to choose from). See the Virgin Australia Business Flyer Terms and Conditions for details of the available rewards and conditions of use.
9. Earning Points with International Airline Partners: Virgin Australia Business Flyer members (Members) will earn Velocity Points when Travellers fly on eligible international partner airlines operated flights (including Air New Zealand, Air Canada, United Airlines, Singapore Airlines and Qatar Airways) with a VA flight number (excluding fare classes X, Z and G) (including Virgin Australia flights operated by Qatar Airways on behalf of Virgin Australia, between Australia and Doha, Qatar) bookable via an Eligible Booking Channel as follows:
- Tier 1: 1 Point per AUD $1 spent
- Tier 2: 1.5 Points per AUD $1 spent
- Tier 3: 2 Points per AUD $1 spent
Please note that Velocity Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Travellers travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. An Eligible Booking Channel is: 1. the Virgin Australia Business Flyer Booking Portal, 2. www.virginaustralia.com provided that the Member’s ABN is included, 3. the Member’s nominated TMC, and 4. the Guest Contact Centre.
Please note that Members can earn up to 1,000,000 Velocity Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including Air New Zealand, Air Canada, United Airlines, Singapore Airlines and Qatar Airways) (including Virgin Australia flights operated by Qatar Airways on behalf of Virgin Australia, between Australia and Doha, Qatar), based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer.
Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by eligible international partner airlines (including Air New Zealand, Air Canada, United Airlines, Singapore Airlines and Qatar Airways), will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.
Earn rates are correct as at 12 December 2024 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions and Velocity Membership Terms and Conditions for details about earning Points.