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Travel info
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Baggage

Explore everything you need to know about checked bags, carry-on, tracking your luggage, travelling with special items and more.

From 2 February 2026, new carry-on rules apply.

Baggage allowances

Checked baggage

Your guide to Virgin Australia's checked baggage allowance based on your selected fare. Find detail on size, weights and extras.

Carry-on baggage

All guests travelling on Virgin Australia operated flights are permitted a carry-on baggage allowance based on cabin class and Velocity Tier.

Travelling with airline partners

If your trip involves flight segments operated by an airline other than Virgin Australia, then different baggage allowances may apply.

Add checked bags online

To purchase additional baggage for an existing booking, go to Manage Your Booking and enter your booking reference and last name.

Purchase extra bags

Special & oversized items

Oversized and fragile items

Find more information on travelling with oversized or fragile items with Virgin Australia.

Dangerous goods

Dangerous goods/hazardous materials are items or substances that may endanger the safety of the aircraft or guests on board. Find out about dangerous goods restrictions here.

Batteries

Batteries pose a unique hazard during air transport and can cause a fire if not transported correctly. Find more information on whether a battery can be carried or not here.

Tracking and support

Baggage tracking

To track your checked baggage when you fly with us, simply download the Virgin Australia app and enable notifications in your app settings.

Delayed and damaged baggage

Find out what to do in the instance that your baggage is lost, delayed or damaged when travelling with Virgin Australia.

FAQs

What are the recommended bag drop times?

Domestic flights

We recommend:

You are checked in with bags dropped at least 60 minutes before scheduled departure time.
Large groups or guests requiring special assistance checked in at least 60 minutes before scheduled departure time.

Check-in will close 30 minutes before departure and you will not be able to check your bags after this time.

Domestic flights connecting to international flights

We recommend:

You are checked in with bags dropped at least 60 minutes before scheduled departure time.

Check-in will close 30 minutes before departure and you will not be able to check your bags after this time.

International flights

We recommend:

You are checked in with bags dropped at least 90 minutes before scheduled departure time.
Large groups or guests requiring special assistance checked in at least 120 minutes before scheduled departure time.

Check-in will close 60 minutes before departure and you will not be able to check your bags after this time.

What if my bag is overweight?

If your bag tips the scales over 23kg (up to 32kg), an overweight fee applies at the airport.

Anything heavier than 32kg? That’s a job for our Cargo team.

Read more about overweight baggage fees.
What happens if my bag doesn't arrive?

If your baggage is delayed, lost, or damaged, please report it to Virgin Australia at the baggage reclaim area before leaving the airport.

Can’t report it in person? Send us a written report with a completed baggage claim form within the required time limits.

These timeframes can be short, so get your claim in as soon as possible.

Learn more about baggage claims.
Can I bring medical equipment?

Yes. Medical assistance items like CPAP machines, crutches, and similar items are exempt from the usual carry-on baggage restrictions.

Need to carry sharp items for medical use such as syringes for diabetes? No problem. We have provisions in place so these can travel safely onboard.

For full details, check out our flying with medical conditions page.
What items must go in carry-on only?
If you’re travelling with:

power banks

spare or loose batteries

vapes

e-cigarettes

cordless hair straighteners

or wireless earbud charging cases

these must be packed in your carry-on baggage.

Also, keep your valuables with you. Items such as:

cash

medication

personal documents

and car or house keys

should not go in checked bags.