It is your responsibility to provide a container for your pet’s travel which complies with the standard required by Virgin Australia. If your pet does not have a travel container which meets our requirements or is not the right size for your pet, we may refuse to accept your pet for transport.
The size of the container is very important to the welfare of your pet. The following guidelines must be followed:
- Your pet must be able to stand with their head up unrestricted by the container; and
- Your pet must be able to turn around freely within the container.
- Virgin Australia does NOT accept wire containers.