International fares

¹Hot drinks may not be served in the event of turbulence.

²Priority boarding available at selected airports.

Priority boarding is available at the following domestic ports:

Brisbane, Sydney, Melbourne, Perth, Canberra, Adelaide, Hobart, Darwin, Gold Coast, Cairns, Alice Springs, Mackay, Bundaberg, Hamilton Island, Maroochydore, Ballina.

Priority boarding is available at the following international ports:

Brisbane, Sydney, Melbourne, Gold Coast, Tokyo (Haneda).

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Earn, redeem and enjoy extra perks as a Velocity member when you travel in an eligible fare class with Virgin Australia.

¹Hot drinks may not be served in the event of turbulence.

²If you hold a single entry Lounge pass or have purchased a Lounge membership, you are entitled to Lounge entry. Lounge access is subject to the Virgin Australia Lounge terms and conditions.

³Priority boarding available at selected airports.

Priority boarding is available at the following international ports:

Brisbane, Sydney, Melbourne, Gold Coast, Tokyo (Haneda).

If you make changes to your upcoming booking, the below change fees and any applicable fare difference may apply.

A fare difference will be payable where you make a change and your new fare is more expensive than your original fare. Requesting a change to your booking may require you to rebook all flights on your return itinerary and pay any applicable fare difference for all flights. This will depend on the conditions applicable to your booking and the type of change being requested, as set out in your fare rules. Any change fees, taxes and fare difference will apply per person, per booking. 

Any changes are subject to the availability of seats on the flight where you are making a change

The same change fees apply to bookings made with Velocity Points + Pay. Change and cancellation fees and fare difference are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law.

All Virgin Australia airfares are subject to change without notice.

*For bookings made on or after 27 August 2025, change fees for Economy Lite and Choice fares will increase from $99 to $109, plus fare difference.

What if Virgin Australia changes your flight?

If we need to change your flight before or on the day of travel, we will either contact you or your travel agent will contact you to advise you of the change to your flight details.

If the new flight time is not suitable to you, you can contact our Guest Contact Centre or your nominated travel agent to request a different flight time.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the total price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent.

Name changes:

Name changes are not permitted. Once a booking has been made, you will not be permitted to change the name on your ticket.

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

The below fees and refund options apply for cancellations made prior to scheduled departure.

*For bookings made on or after 27 August 2025, change fees for Economy Lite and Choice fares will increase from $99 to $109, plus fare difference.

I booked with Velocity Points

^Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees.

⁺For refund to original payment method including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees.

*For bookings made on or after 27 August 2025, change fees for Economy Lite and Choice fares will increase from $99 to $109, plus fare difference.

What if Virgin Australia cancels your flight?

If we cancel your flight, we will move you to the next available Virgin Australia flight to the same destination without charge.

If the new flight time is not suitable to you, there may be some circumstances where we will seek to transfer you to a service to the same destination operated by another carrier, if this is suitable to you.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the total price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent.

²For more information on eligibility to enter partner airline and third party lounges, please refer to International lounge access.

The information below sets out change rules that are applicable for all bookings including those made using Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking. Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.

If you make changes to your upcoming booking, the below change fees and any applicable fare difference may apply.

A fare difference will be payable where you make a change and your new fare is more expensive than your original fare. Requesting a change to your booking may require you to rebook all flights on your return itinerary and pay any applicable fare difference for all flights. This will depend on the conditions applicable to your booking and the type of change being requested, as set out in your fare rules. Any change fees, taxes and fare difference will apply per person, per booking. 

The same change fees apply to bookings made with Velocity Points + Pay. Change and cancellation fees and fare difference are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

All Virgin Australia airfares are subject to change without notice.

What if Virgin Australia changes your flight?

If we need to change your flight before or on the day of travel, we will either contact you or your travel agent will contact you to advise you of the change to your flight details.

If the new flight time is not suitable to you, you can contact our Guest Contact Centre or your nominated travel agent to request a different flight time.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

Name changes:

Name changes are not permitted. Once a booking has been made, you will not be permitted to change the name on your ticket.

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law or other applicable laws. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

The below fees and refund options apply for cancellations made prior to scheduled departure.

I booked with Velocity Points

^Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees.

+For refund to original payment method including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees.

What if Virgin Australia cancels your flight?

If we cancel your flight, we will move you to the next available Virgin Australia flight to the same destination without charge.

If the new flight time is not suitable to you, there may be some circumstances where we will seek to transfer you to a service to the same destination operated by another carrier, if this is suitable to you.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

²For more information on eligibility to enter partner airline and third party lounges, please refer to international lounge access.

*Seat selection may only be available within certain timeframes before your scheduled departure.  Please check the Air New Zealand website for details. Seat selection for other seating types may incur additional fees and can be purchased through the Air New Zealand website.

Standard seat selection is included and can be managed through Air New Zealand Manage Booking using the Air New Zealand booking reference. 

The information below sets out change rules that are applicable for all bookings including those made using Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking. Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.

If you make changes to your upcoming booking, the below change fees and any applicable fare difference may apply.

A fare difference will be payable where you make a change and your new fare is more expensive than your original fare. Requesting a change to your booking may require you to rebook all flights on your return itinerary and pay any applicable fare difference for all flights. This will depend on the conditions applicable to your booking and the type of change being requested, as set out in your fare rules. Any change fees, taxes and fare difference will apply per person, per booking.

The same change fees apply to bookings made with Velocity Points + Pay. Change and cancellation fees and fare difference are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

All Virgin Australia airfares are subject to change without notice.

What if Virgin Australia changes your flight?

If we need to change your flight before or on the day of travel, we will either contact you or your travel agent will contact you to advise you of the change to your flight details.

If the new flight time is not suitable to you, you can contact our Guest Contact Centre or your nominated travel agent to request a different flight time.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

Name changes:

Name changes are not permitted. Once a booking has been made, you will not be permitted to change the name on your ticket.

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law or other applicable laws. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

The below fees and refund options apply for cancellations made prior to scheduled departure.

I booked with Velocity Points

^Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees.

+For refund to original payment method including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees.

What if Virgin Australia cancels your flight?

If we cancel your flight, we will move you to the next available Virgin Australia flight to the same destination without charge.

If the new flight time is not suitable to you, there may be some circumstances where we will seek to transfer you to a service to the same destination operated by another carrier, if this is suitable to you.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

The information below sets out change rules that are applicable for all bookings including those made using Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking. Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.

If you make changes to your upcoming booking, the below change fees and any applicable fare difference may apply.

A fare difference will be payable where you make a change and your new fare is more expensive than your original fare. Requesting a change to your booking may require you to rebook all flights on your return itinerary and pay any applicable fare difference for all flights. This will depend on the conditions applicable to your booking and the type of change being requested, as set out in your fare rules. Any change fees, taxes and fare difference will apply per person, per booking.

The same change fees apply to bookings made with Velocity Points + Pay. Change and cancellation fees and fare difference are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

All Virgin Australia airfares are subject to change without notice.

What if Virgin Australia changes your flight?

If we need to change your flight before or on the day of travel, we will either contact you or your travel agent will contact you to advise you of the change to your flight details.

If the new flight time is not suitable to you, you can contact our Guest Contact Centre or your nominated travel agent to request a different flight time.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

Name changes:

Name changes are not permitted. Once a booking has been made, you will not be permitted to change the name on your ticket.

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law or other applicable laws. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

The below fees and refund options apply for cancellations made prior to scheduled departure.

I booked with Velocity Points

The above fees and refund options apply for cancellations made prior to scheduled departure.

^Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees.

+For refund to original payment method including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees.

What if Virgin Australia cancels your flight?

If we cancel your flight, we will move you to the next available Virgin Australia flight to the same destination without charge.

If the new flight time is not suitable to you, there may be some circumstances where we will seek to transfer you to a service to the same destination operated by another carrier, if this is suitable to you.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

The information below sets out change rules that are applicable for all bookings including those made using Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking. Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.

If you make changes to your upcoming booking, the below change fees and any applicable fare difference may apply.

A fare difference will be payable where you make a change and your new fare is more expensive than your original fare. Requesting a change to your booking may require you to rebook all flights on your return itinerary and pay any applicable fare difference for all flights. This will depend on the conditions applicable to your booking and the type of change being requested, as set out in your fare rules. Any change fees, taxes and fare difference will apply per person, per booking.

The same change fees apply to bookings made with Velocity Points + Pay. Change and cancellation fees and fare difference are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

All Virgin Australia airfares are subject to change without notice.

What if Virgin Australia changes your flight?

If we need to change your flight before or on the day of travel, we will either contact you or your travel agent will contact you to advise you of the change to your flight details.

If the new flight time is not suitable to you, you can contact our Guest Contact Centre or your nominated travel agent to request a different flight time.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

Name changes:

Name changes are not permitted. Once a booking has been made, you will not be permitted to change the name on your ticket.

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law or other applicable laws. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

The below fees and refund options apply for cancellations made prior to scheduled departure.

I booked with Velocity Points

The above fees and refund options apply for cancellations made prior to scheduled departure.

^Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees.

+For refund to original payment method including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees.

What if Virgin Australia cancels your flight?

If we cancel your flight, we will move you to the next available Virgin Australia flight to the same destination without charge.

If the new flight time is not suitable to you, there may be some circumstances where we will seek to transfer you to a service to the same destination operated by another carrier, if this is suitable to you.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

The information below sets out change rules that are applicable for all bookings including those made using Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking. Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.

If you make changes to your upcoming booking, the below change fees and any applicable fare difference may apply.

A fare difference will be payable where you make a change and your new fare is more expensive than your original fare. Requesting a change to your booking may require you to rebook all flights on your return itinerary and pay any applicable fare difference for all flights. This will depend on the conditions applicable to your booking and the type of change being requested, as set out in your fare rules. Any change fees, taxes and fare difference will apply per person, per booking. 

The same change fees apply to bookings made with Velocity Points + Pay. Change and cancellation fees and fare difference are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

All Virgin Australia airfares are subject to change without notice.

What if Virgin Australia changes your flight?

If we need to change your flight before or on the day of travel, we will either contact you or your travel agent will contact you to advise you of the change to your flight details.

If the new flight time is not suitable to you, you can contact our Guest Contact Centre or your nominated travel agent to request a different flight time.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

Name changes:

Name changes are not permitted. Once a booking has been made, you will not be permitted to change the name on your ticket.

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law or other applicable laws. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

The below fees and refund options apply for cancellations made prior to scheduled departure.

I booked with Velocity Points

The above fees and refund options apply for cancellations made prior to scheduled departure.

^Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees.

+For refund to original payment method including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees.

What if Virgin Australia cancels your flight?

If we cancel your flight, we will move you to the next available Virgin Australia flight to the same destination without charge.

If the new flight time is not suitable to you, there may be some circumstances where we will seek to transfer you to a service to the same destination operated by another carrier, if this is suitable to you.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

The information below sets out change rules that are applicable for all bookings including those made using Velocity Points + Pay.

When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking. Some fare rules are different for bookings made using Velocity Points + Pay. These conditions are listed below.

If you make changes to your upcoming booking, the below change fees and any applicable fare difference may apply.

A fare difference will be payable where you make a change and your new fare is more expensive than your original fare. Requesting a change to your booking may require you to rebook all flights on your return itinerary and pay any applicable fare difference for all flights. This will depend on the conditions applicable to your booking and the type of change being requested, as set out in your fare rules. Any change fees, taxes and fare difference will apply per person, per booking. 

The same change fees apply to bookings made with Velocity Points + Pay. Change and cancellation fees and fare difference are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

All Virgin Australia airfares are subject to change without notice.

What if Virgin Australia changes your flight?

If we need to change your flight before or on the day of travel, we will either contact you or your travel agent will contact you to advise you of the change to your flight details.

If the new flight time is not suitable to you, you can contact our Guest Contact Centre or your nominated travel agent to request a different flight time.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.

Name changes:

Name changes are not permitted. Once a booking has been made, you will not be permitted to change the name on your ticket.

If you cancel your upcoming flight, the below cancellation fees may apply.

Cancellation fees apply per person, per booking. Change and cancellation fees are not payable where you are entitled to a refund under the Australian Consumer Law or other applicable laws. For fees in other currencies, fees listed below will be converted to local currency as per daily exchange.

The below fees and refund options apply for cancellations made prior to scheduled departure.

I booked with Velocity Points

The above fees and refund options apply for cancellations made prior to scheduled departure.

^Travel credit permitted only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Credit amount excludes booking and credit/debit card fees.

+For refund to original payment method including a refund of Points redeemed to Velocity account. Credit and refund amount excludes booking and credit/debit card fees.

What if Virgin Australia cancels your flight?

If we cancel your flight, we will move you to the next available Virgin Australia flight to the same destination without charge.

If the new flight time is not suitable to you, there may be some circumstances where we will seek to transfer you to a service to the same destination operated by another carrier, if this is suitable to you.

If we cannot make suitable alternative arrangements, you may request a travel credit or a refund of the price you paid for your impacted flight by contacting our Guest Contact Centre or your travel agent. Travel credits will be valid for 12 months from the date of issue (excluding USA flight bookings). For bookings with a flight into, out of or within the USA, you can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked). Travel credits for bookings with a USA flight will be valid for five years from the date of issue. All travel credits will be subject to additional terms and conditions.