Preferred Seat selection
We have introduced Preferred Seating closer to the front of our aircraft.
Guests with Economy Choice or Flex fares can purchase Preferred Seat selection up to 48 hours prior to their flight’s scheduled departure. Any remaining Preferred Seating becomes available for complimentary selection during check in. Complimentary Standard Seat selection is included in Choice and Flex fares.
Guests with Economy Lite fares can purchase Preferred Seat selection up to 3 hours prior to their flight’s scheduled departure. Preferred Seat selection is complimentary within 3 hours of scheduled departure.
Guests can purchase Preferred Seat selection by adding it to their booking and paying the applicable fee via the Virgin Australia App or through Manage Your Booking. If you change your mind and choose to cancel your flight, fees will not be refunded unless you are entitled to a refund under the Australian Consumer Law
Sometimes we have to change our aircraft after you have selected your seat. When this is the case, you will be re-seated in your applicable zone or in the same or a similar seat; however, this is subject to availability and we cannot guarantee this. Our Customer Services teams will strive to seat you in the next best available seat.
For more information about Preferred seat selection, view the Preferred Seat Selection Terms and Conditions.