Take your business client’s rewards to new heights

Virgin Australia Business Flyer is here to help you deliver even more value to the small-to-medium business travel market. When your clients sign up for free, they will receive up to 6%4 off eligible Virgin Australia flights, Velocity rewards, benefits, Lounge discounts and so much more.

The rewards don’t end there. With points-earn on than 30 exciting partners and offers, members can start racking up Velocity Points for their business by simply doing business on the ground.

Woman typing on laptop at Virgin Australia lounge

Velocity Points that stack up fast.

Velocity members will receive 500 bonus Velocity Points per eligible flight when they activate, book and fly by 30 June 2024.

PLUS switch your client's business travel to us by 30 June 2024 and we'll match their Status to Pilot Gold.

Simply have your client contact us with proof of their memberships status with a non-partner airline.

 

Benefits for travel agents

Access to exclusive offers throughout the year

Deliver more business rewards and savings to your clients.

Monthly progress reports to keep your clients on track.

Dedicated team to support you with any questions relating to your reservations


 


International business travel just got more rewarding 


As a Virgin Australia Business Flyer member, your client will gain access to discounts on international business travel through our global partner airline network. Plus, they can earn Velocity Points for their businessand team10 with our world-class partner airlines, Qatar Airways, United Airlines and Singapore Airlines. 


Benefits of becoming a Virgin Australia Business Flyer

Earn Points

Earn Velocity Points for your business every time your team fly with us, while they continue to earn Points and Status Credits for their individual frequent flyer account.2 

Amazing savings

Save up to 6% on eligible flights4 and receive discounted annual lounge memberships.6

Redeem Points

Use your Velocity Points to book flights, upgrade or gift them to your team, by transferring Points from your business account to a Velocity Frequent Flyer account.3

Priority benefits

Receive two Velocity Pilot Gold memberships5, when you spend $2,000 on travelled flights within the first 3 months, manage your travel in one central place, receive dedicated account management and enjoy exclusive offers.


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The more your client spends, the faster they'll be rewarded

Tier 1

$0 - $9,999 annual spend

Earn 1 Point per $1 spent2


Save up to 6%4 on already low fares

Receive two Velocity Pilot Gold memberships when you spend $2000 within the first 3 months5

Purchase annual Lounge Memberships for a discounted price of $3796

Tier 2

$10,000 - $49,999 annual spend

Earn 1.5 Points per $1 spent2


Save up to 6%4 on already low fares

Complimentary 12 month Velocity Gold membership7

The choice of either:

o   20,000 Bonus Velocity Points for the business8; or

o   5 single-use Virgin Australia Lounge passes8

Tier 3

Over $50,000 annual spend

Earn 2 Points per $1 spent2


Save up to 6%4 on already low fares

Two complimentary 12 month Velocity Gold memberships7

The choice of either:

o   50,000 Bonus Velocity Points for the business8 ;or

o   10 single use Virgin Australia Lounge passes8 ;or

o   2 Business Class upgrades8


How to apply on behalf of your client

 

1. Visit the Virgin Australia Business Flyer application page.

2. Add your clients ABN/ACN.

3. Insert details for your client’s Key Contact nominee.

4. Tick the box to confirm that you are your client’s authorised representative and have read and accepted the required documentation.

5. Add your client’s booking preference, including your details as their travel agent.
 


Fare information


Once your client is an approved member of the program, you will be sent an email requesting your pricing and ticketing PCC, IATA and applicable GDS. This information is necessary for us to ensure you can access the “Fare advantage” discount for your customer who has joined the Virgin Australia Business Flyer program.

 Once access has been granted to the “Fare advantage”4 it is your responsibility to ensure you are selling this fare only to customers who are registered members of Virgin Australia’s Business Flyer program.

The applicable OSI must be present in the PNR at time of ticket issue. Failure to add the OSI at the time of booking may result in an ADM. Please refer to Virgin Australia’s ADM policy for further details.


Tracking information


Once your customer has joined Virgin Australia’s Business Flyer program, they can start tracking their flights. To ensure your customer’s flights track towards the program, you must ensure the applicable OSI is added to their booking.


How to add the OSI to your Virgin Australia Business Flyer bookings


Please refer to the email that Business Flyer has sent you confirming that you have been nominated as the preferred booking method. This email will contain the ABN we have registered on behalf of your customer with Virgin Australia Business Flyer.


ABN entry format

GDS ABN entry format
Amadeus OS VA VACC/insert company’s ABN
Galileo SI.VA*VACC/insert company’s ABN
Sabre 3OSI VA VACC/insert company’s ABN

More information

Has your client changed how they book travel?

By completing the maintenance form, we update the clients account details with the correct travel manager information, ensuring that we have the correct account details, to be able to maintain the customers access to the benefits of the Virgin Australia Business Flyer program?

Please ask your client to complete a maintenance form. You will also need to email us at businessflyer@virginaustralia.com to transfer any unused credits to the correct TMC.  

Terms and Conditions

†Available to Gold and Platinum members of other non-partner airlines. Apply by 30 June 2024. Exclusions, T&Cs apply.

~Points must first be transferred to an eligible Velocity account. Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member.

1 Virgin Australia Business Flyer Points Terms and Conditions: Virgin Australia Business Flyer Members can earn up to 1,000,000 Points from Virgin Australia, airlines partners and Virgin Australia codeshare flights only, per annum, based on the rolling 12-month period from the Member joins the VA Business Loyalty Program. Points aren’t earned on certain fees, taxes, or charges. Virgin Australia Business Flyer Terms and Conditions apply.

2 Velocity Frequent Flyer Points Terms and Conditions: If the individual flying with Virgin Australia or a partner airline is also a Velocity Frequent Flyer Program member, they may also earn Velocity Frequent Flyer Program points in accordance with the relevant Velocity Frequent Flyer Program Terms.

3 Points transfer: Account administrators can transfer Virgin Australia Business Flyer Points to Velocity Frequent Flyer Program Points, provided that (a) at least 3,000 Points are transferred per transfer; and (b) Points are only transferred to an individual directly employed or contracted by the Member.

4 Fare Advantage Discounts: The Fare Advantage discount of 4% applies to Flex fares and 6% applies to Business Class fares (as at 09 January, 2023). The availability of Fare Advantage Discounts is limited and do not apply to all fare classes. The Fare Advantage Discount levels applicable are the discount levels published on our website at the time a booking is made and are subject to change. Fare Advantage Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or the TMC. Fare Advantage Discounts cannot be used in conjunction with any other offer or discount. Fare Advantage discounts do not apply to any Bookings made via the Virgin Australia conference and group travel area and cannot be combined with any other Unpublished Fares and Promotional Fares. Fare Advantage Discounts are not available through the Virgin Australia public website and may not be available through all TMCs or corporate travel agents. If your TMC is not registered to process Fare Advantage Discounts, please instruct your TMC to contact us. Published Fare Advantage Discount levels may change without notice. Please check our website for current discount levels. Fare Advantage Discount do not apply to bookings for children and infants. Virgin Australia Business Flyer Terms and Conditions apply. Fare Advantage discounts are available to all registered Virgin Australia Business Flyer clients in selected booking classes. All flights must be booked via the Virgin Australia Corporate Portal, the Virgin Australia Guest Contact Centre or a registered self-ticketing Travel Management Company and are not available via the Virgin Australia public website. For information on how to register your travel management company, please contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com. Fare Advantage Discounts apply to Eligible Services sold with a VA designator which are operated by Virgin Australia. See Business Flyer terms and conditions for more information. Fare Advantage discounts do not apply to any bookings made via the Virgin Australia conference and group travel area and cannot be combined with any other Unpublished Fares and Promotional Fares. Fare Advantage discounts are available on all domestic flights, Trans Tasman and international short haul flights using Virgin Australia only. Year Round Fare Advantage discounts apply to Base Fare on selected booking classes where fares are available in those booking classes (Domestic Business in D, C, J class and Economy Flex in L, K, H, B, Y, W class). Fare Advantage discounts will not be applied to sale fares or other tactical fares Virgin Australia offers from time to time. If you have any questions regarding sale fares, tactical fares or the application of Fare Advantage discounts, please contact the Virgin Australia Business Flyer team.

5 Priority Benefits: Applies to new Virgin Australia Business Flyer members. Minimum flight spends and criteria applies See Schedule 1 – Virgin Australia Business Flyer Terms and Conditions for more detail.

6 Discounted Lounge Membership: Discount is compared to the usual annual fee of $399 ( as at 20 December, 2022). Discounted Virgin Australia Lounge Memberships are available for Key Contact, Account Administrators, Travel Bookers and Travellers and are subject to the Virgin Australia Business Flyer Terms and Conditions . Use of the Lounge is subject to the Virgin Australia Lounge Terms and Conditions and Virgin Australia Lounge rules. Virgin Australia Lounge entry is subject to space availability.

7 Velocity Gold Membership: Virgin Australia Tier 2 members receive one complimentary annual Velocity Gold Membership. Virgin Australia Tier 3 members receive two complimentary annual Velocity Gold Memberships. These complimentary memberships are for member employees only, as nominated by the member.

8 Choose Your Own Rewards: Whenever a Virgin Australia Business Flyer member is: (a) upgraded to a higher Tier Level (i.e. upgrade from Tier Level 1 to Tier Level 2); (b) retained at Tier Level 2 or 3 following the member’s annual Tier Level review; or (c) downgraded from Tier 3 to Tier 2 following the member’s annual Tier Level review, your business will have the option to choose a reward. To choose a reward, click on the link in the email sent to the member’s Key Contact and select from the options. The link in the email will expire in four weeks from receipt or once you have chosen your reward. Once a selection has been made, it cannot be changed. The Single Use Lounge Pass or Business Class Upgrade rewards must be allocated to a Velocity Frequent Flyer member who is directly employed or contracted by the Member within 1 year or they will expire. The bonus Points reward must be transferred to a Velocity Frequent Flyer member who is directly employed or contracted by the Member within 2 years or they will expire. Please note that any unallocated rewards will also expire if you are upgraded to a higher Tier Level (at which time we will provide you with new rewards to choose from). See the Virgin Australia Business Flyer Terms and Conditions for details of the available rewards and conditions of use.

Administrators, Travel Bookers and Travellers and are subject to the Virgin Australia Business Flyer Terms and Conditions Use of the Lounge is subject to the Virgin Australia Lounge Terms and Conditions and Virgin Australia Lounge rules. Virgin Australia Lounge entry is subject to space availability.

9Earning Points with Virgin Australia Business Flyer:  Virgin Australia Business Flyer members (Members) will earn Velocity Points when Travellers fly on eligible international partner airlines operated flights (including United Airlines, Singapore Airlines and Qatar Airways) with a VA flight number (excluding fare classes X, Z and G) bookable via an Eligible Booking Channel as follows:    

1.                   Tier 1: 1 Point per AUD $1 spent   

2.                   Tier 2: 1.5 Points per AUD $1 spent   

3.                   Tier 3: 2 Points per AUD $1 spent   

Please note that Velocity Points cannot be earned on certain fees or charges (e.g. baggage charges and credit card surcharges). Travellers travelling on upgraded fares that were purchased with Points or by bidding for an upgrade will earn as per the rules of the original fare class purchased. An Eligible Booking Channel is: 1. the Virgin Australia Business Flyer Booking Portal, 2. www.virginaustralia.com provided that the Member’s ABN is included, 3. the Member’s nominated TMC, and 4. the Guest Contact Centre.   

Please note that Members can earn up to 1,000,000 Velocity Points per annum for travel on flights marketed and operated by Virgin Australia or flights marketed by Virgin Australia and operated by eligible international partner airlines (with a VA flight number) (including United Airlines, Singapore Airlines and Qatar Airways),  based on the rolling 12-month period from when the Member joins Virgin Australia Business Flyer.    

Membership and Points earn is subject to the Virgin Australia Business Flyer Terms and Conditions and Velocity Frequent Flyer Terms and Conditions, and any changes to the Member benefits and program features, including Points earn for eligible travel on flights operated by eligible international partner airlines (including United Airlines, Singapore Airlines and Qatar Airways), will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.   

Earn rates are correct as at 3 April 2023 and are subject to change. Flights are governed by the operating carrier's terms and conditions, which can be viewed on the operating carrier's website. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our international partner airlines will earn Points based on originally purchased fare classes. If paying for an upgrade with the international partner airline, the airline partner may re-issue the ticket without a VA flight code/the ticket may no longer start with 795, and the member may no longer be eligible for Points earn. Check the Virgin Australia Business Flyer Terms and Conditions  and Velocity Membership Terms and Conditions for details about earning Points.   

10Velocity Frequent Flyer Points Earn: If the individual flying with Virgin Australia or a partner airline is a Velocity Frequent Flyer member, they may also earn Velocity Points on eligible flights in accordance with the Velocity membership Terms and Conditions

+Promotion is available between 12:01am AEST 29 January 2024 to 11:59pm AEST 28 March 2024 (inclusive) (Promotion Period). To be eligible for the Velocity Frequent Flyer bonus Status Credits promotion, travellers must, during the Promotion Period: 

  1. Be a member of the Velocity Frequent Flyer program; 
  2. Activate this offer in the Velocity App or via a link contained within an email sent to the Velocity member;  
  3. Book two or more Eligible Flights, and add their Velocity membership number to the bookings before travel; and 
  4. Fly on the Eligible Flights.  

Bonus Status Credits are tiered according to the number of flights booked and flown within the Promotion Period. The bonus Status Credits will be awarded at the conclusion of the campaign based on the total flights flown during the Promotion Period as set out below: 

Number of Eligible Flights booked and flown during the Promotion Period  Bonus Status Credits awarded 
1 Nil
2 45
3 65
4 85
5 105
6+ 125

An Eligible Flight is:  

A. a one-way domestic or short haul international flight marketed and operated by Virgin Australia, booked through virginaustralia.com the Virgin Australia Business Flyer booking portal or via the member’s nominated Travel Management Company; and 

B. ticketed during the Promotion Period in a fare class that normally accrues Status Credits.  

Reward Seat booking and codeshare services marketed or operated by partner airlines are not Eligible Flights for this offer. Bonus Status Credits will be earned in addition to base Status Credits earned. Please allow up to 4 weeks after the Promotion Period to be awarded the bonus Status Credits to your Velocity Frequent Flyer account. This offer can be used in conjunction with the 8,500 Bonus Velocity Points for your business offer for Small to Medium Businesses. Velocity Membership T&Cs apply.  Find out more about how to maintain or upgrade your Velocity Status. 

Any Status Credits and Eligible Sectors earned are subject to expiry after 12 months from earn. Additional Status Terms and Conditions apply. 

#Velocity Membership Terms & Conditions apply.