Refund request Form – ARC | BSP Agents (where BSP has been withdrawn)
For BSP markets where BSP has been withdrawn and US agents where ARC ticketing rights have not been reinstated, please submit your refund request using our online refund request form. Please complete the details requested in the form and we will be in touch with further information shortly.
For those markets where BSP has not been withdrawn, please process refund via GDS and BSP/ARC system.
Airline partnerships
- Virgin Australia and Singapore Airlines
- Virgin Australia and United Airlines
- Virgin Australia and Air Canada
- Virgin Australia and Air New Zealand
- Virgin Australia and Air New Zealand FAQs
- Virgin Australia and Qatar Airways
- Virgin Australia Doha flights FAQs
- Virgin Australia Doha flights - Velocity Frequent Flyer information
Flyers & collateral
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Miscellaneous collateral
- Film Industry Baggage flyer (PDF)
- Music Industry Baggage flyer (PDF)
- Sports Industry Baggage flyer (PDF)
- UpgradeMe Premium Bid flyer (PDF)
- Velocity flyer (PDF)
- Virgin Australia Agency Support flyer (PDF)
- Virgin Australia Carry-on baggage flyer (PDF)
- Virgin Australia Domestic Agents Guide flyer (PDF)
- Virgin Australia Fare Brands Inclusion flyer (PDF)
- Virgin Australia Fare Brands Inclusion Corporate flyer (PDF)
- Virgin Australia International Agents Guide flyer (PDF)
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Group booking flyers