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Travel info
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Day of travel

Find everything you need for a smooth airport experience. Explore lounges, maps, customs info, and more.

Before you fly

Check-in information

Choose your preferred check-in option and see when to check in and drop your bags.

Check-in info

Delayed, cancelled and disrupted flights

We know delays and cancellations can be stressful. If you've been impacted, here’s what you can do right now.

Find out more

Lounges

Make your next trip to the airport an enjoyable one by experiencing the Virgin Australia Lounge.

Premium entry

Virgin Australia is pleased to offer access to Virgin Australia Lounge Premium Entry and Premium Valet at Sydney Domestic Airport.

Virgin Australia app

Get the Virgin Australia app for seamless journey assistance. Download from App Store or Google Play.

At the airport

Transfer maps

View our airport transfer maps for Brisbane, Melbourne, Perth and Sydney airports.

Duty Free and Customs

Discover duty-free shopping and customs regulations at Virgin Australia airports. Make the most of your travel experience.

Airport guides

Our guides to the Australian and international airports that Virgin Australia flies into and out of.

Connections

Connecting flights

Explore domestic and international connections with Virgin Australia and partner airlines.

Qatar Airways partnership

Flying Qatar Airways with Virgin Australia? Get check-in tips, baggage info, and details for VA1–VA29 flights between Australia and Doha.