Mackay Airport guide


At a glance


Mackay Airport
4 East Boundary Rd
South Mackay QLD
Australia, 4740

Departure information

Virgin Australia counters are manned 90 min before and 30 min after flight. Staff are available during these hours to process bookings and changes.

Arrival Information

Baggage carousels are located in the Arrivals Hall. Information monitors display flight carousel numbers for baggage collection points.

Baggage Services is located at the Virgin Australia Check-in counter, Ground floor.


Read more on Mackay Airport Website

Transport information


Refer enquiries to Carepark P/L on (07) 4957 0206.


Taxis available outside the terminal.

Car rentals

Car hire desks are located inside the terminal. Pre book your rental and save.

Airport Facilities


Toilets and disabled toilet facilities are located throughout the airport.

Baby Change Rooms

Baby change rooms are located in the Arrivals Hall.


ATMs are located throughout the airport.


Internet is available within the departures lounge.


Guests requiring assistance can be escorted to and from departure/arrival gates. Ask a team member for assistance.

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